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Sonova USA Inc.

Senior Director, Sales

Sonova USA Inc., Aurora, Illinois, United States, 60505

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Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Aurora (IL), United States

Senior Director, Sales

159105

Senior Director of Sales Aurora, Illinois

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Sonova Audiological Care US

Sonova Audiological Care US is seeking a visionary

Senior Director of Sales

to lead and develop a team of Regional Sales Leaders across a geographic territory. This strategic role is accountable for delivering sales growth, profitability, and exceptional patient/customer experience while driving operational excellence. With full P&L responsibility, you will leverage your leadership, business acumen, and talent management expertise to meet all budget goals and key performance indicators.

Key Responsibilities

Full

P&L accountability

including revenue, gross margin, OpEx, and LCM

Lead sales efforts to achieve assigned KPIs, revenue, and profit targets

Manage, coach, and develop a team of Regional Sales Leaders-covering selection, hiring, training, and performance management

Motivate and inspire teams to embrace Sonova policies and patient-first processes (Cycle of Sales, BLINK, audiological standards)

Ensure compliance with HIPAA, licensing, billing, and other Sonova policies

Drive employee engagement through Sonova's SIP plan and Pay-for-Performance methodologies

Partner cross-functionally to execute on talent management initiatives: development, appraisals, succession planning, and performance KPIs

Lead HearMe strategies to foster engagement and achieve sustainable employee satisfaction scores

Oversee portfolio and footprint management in collaboration with Real Estate, Facilities & Branding to drive market share growth

Integrate and transition new businesses through acquisitions or clinic expansions

Champion SonovaX continuous improvement tools (Kaizen, A3PS, Value Stream Mapping, Hoshin Kanri)

Monitor industry trends, including competitor strategies, telehealth, omnichannel, and online sales

Promote Sonova's values, diversity & inclusion, and patient-focused culture

About You

Education:

Bachelor's degree required,MBA preferred

Experience:

Minimum 10 years of relevant multi-unit management experience

Proven success in sales, marketing, and business growth in a high-touch, customer-focused environment

Previous business management experience required

Hearing healthcare management experience strongly preferred

Skills & Competencies:

Strong leadership, coaching, and mentoring ability

Excellent verbal, written, and virtual communication skills

Visionary, forward-thinking mindset with strategic problem-solving skills

Expertise in business plan preparation and presentations

Marketing, promotion, and multi-unit management expertise

Proficiency in Microsoft Office, particularly PowerPoint & Excel

What We Offer

Opportunity to lead a high-performing team in a growing healthcare organization

Full P&L ownership and influence over regional strategy and execution

A collaborative culture with a focus on innovation, patient care, and employee engagement

Competitive compensation, bonus opportunities, and executive-level benefits

Career development in a global healthcare company shaping the future of audiological care

Salary Range: $153K to $190K

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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