IPG DXTRA
Overview
Account Director, Client Experience, Healthcare The Account Director will have proven leadership and client service skills, and experience managing integrated global communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction.
PRIMARY RESPONSIBILITIES
Maintain daily client contact, serving as a trusted resource and advisor
Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Manage workstreams with a focus on running data and regulatory milestones and overseeing junior staff
Have ownership of client financials and profitability
Coordinate integration with other agency partners
Successfully navigate conflicts across internal stakeholders, clients and agency partners
Manage ongoing team resourcing/staffing to ensure successful delivery of work product
Actively participate in agency development and assist with new business
MINIMUM REQUIREMENTS
6-8 years of relevant global healthcare communications agency experience
Ability to translate client needs into workable plans/projects
Strong project management skills and attention to detail
Experience managing high-performing teams; mentoring team members
Confident presenter and persuasive speaker
Financial acumen in the areas of budgeting, billing and staffing
Minimum: Bachelor's Degree
PREFERRED REQUIREMENTS
Strong decision-making skills
Ability to multi-task in a deadline-oriented, fast-paced environment
Collaborative team player
Exceptional judgment when working with clients, teams and vendors
Self-motivated, entrepreneurial, and endlessly curious
Benefits Statement The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays - Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit
NYC Salary range: $115,000 - $135,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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We makeour careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
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Account Director, Client Experience, Healthcare The Account Director will have proven leadership and client service skills, and experience managing integrated global communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction.
PRIMARY RESPONSIBILITIES
Maintain daily client contact, serving as a trusted resource and advisor
Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Manage workstreams with a focus on running data and regulatory milestones and overseeing junior staff
Have ownership of client financials and profitability
Coordinate integration with other agency partners
Successfully navigate conflicts across internal stakeholders, clients and agency partners
Manage ongoing team resourcing/staffing to ensure successful delivery of work product
Actively participate in agency development and assist with new business
MINIMUM REQUIREMENTS
6-8 years of relevant global healthcare communications agency experience
Ability to translate client needs into workable plans/projects
Strong project management skills and attention to detail
Experience managing high-performing teams; mentoring team members
Confident presenter and persuasive speaker
Financial acumen in the areas of budgeting, billing and staffing
Minimum: Bachelor's Degree
PREFERRED REQUIREMENTS
Strong decision-making skills
Ability to multi-task in a deadline-oriented, fast-paced environment
Collaborative team player
Exceptional judgment when working with clients, teams and vendors
Self-motivated, entrepreneurial, and endlessly curious
Benefits Statement The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays - Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit
NYC Salary range: $115,000 - $135,000
Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
#LI-JR2
We makeour careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
#J-18808-Ljbffr