Account Director, Client Experience - Healthcare

The Account Director will have proven leadership and client service skills, and experience managing integrated global communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. PRIMARY RESPONSIBILITIES: Maintain daily client contact, serving as a trusted resource and advisor Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience Have ownership of client financials and profitability Coordinate integration with other agency partners Successfully navigate conflicts across internal stakeholders, clients and agency partners Manage ongoing team resourcing/staffing to ensure successful delivery of work product Actively participate in agency development and assist with new business MINIMUM REQUIREMENTS: 6-8 years of relevant global healthcare communications agency experience Ability to translate client needs into workable plans/projects Strong project management skills and attention to detail Experience managing high-performing teams; mentoring team members Confident presenter and persuasive speaker Financial acumen in the areas of budgeting, billing and staffing Minimum: Bachelor’s Degree PREFERRED REQUIREMENTS: Ability to multi-task in a deadline-oriented, fast-paced environment Collaborative team player Exceptional judgment when working with clients, teams and vendors Self-motivated, entrepreneurial, and endlessly curious Benefits Statement The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: Medical Vision 401k (with employer match) Tuition Reimbursement Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul Short-Term Disability Paid Employee Family Leave Family Building Benefit NYC Salary range: $115,000 – $135,000 Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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