Media.monks
Senior Account Manager • Chicago United States
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
The
Senior Account Manager
will serve as a strategic partner to clients and lead social and digital creative workflows that drive business outcomes for specific audiences and business segments. Your day will be spent understanding the objective of our creative efforts, and working with strategy and creative teams to match those efforts with the right creative solutions. You will build relationships with partnering brand manager clients, championing the work, and driving learnings and business growth through each project. Prior digital creative client-facing experience is a must. Responsibilities
Partner with colleagues to deliver integrated solutions from campaign inception through completion Serve as a strategic advisor to middle and senior-level client stakeholders Help lead the brand, clients and integrated team across multiple integrated touch points Prepare creative briefs and client presentations with minimal supervision; lead client calls with confidence and maintain the control of the conversation Build a positive working relationship of the partner agencies active on the business Provide proactive recommendations and insights to clients, when applicable, on best practices, digital-first approaches, and emerging opportunities in digital Develop strong cross-functional relationships with both our clients and your counterparts on the Creative, Strategy, Production and Media teams Be intimately familiar with the client’s brand, product, market conditions and competitors - share intel, creative, articles, etc with your teams Immerse yourself in the essential dynamics, strategies, and drivers of your client’s business and respective industry Champion the agency perspective convincingly with clients and articulate when communicating work and ideas Demonstrate passion for the agency, the work and the client’s business Lead all productions within your area of responsibility; participate in productions and support the Creative and Production teams in any way possible Ensure all work is accurate, reflects client comments, meets brand standards and is on strategy Manage client’s budget within agency Stay on top of all aspects of a project, always able to explain the status, timing implications and budget implications at each step About You
The essentials
6+ years of account management related experience in marketing, advertising or digital agency Strong interpersonal skills to foster optimal department and client relationships Ability to head off potential conflicts and problems before they materialize, and have strong problem solving skills Collaborative, consistently solutions-oriented, and able to thrive in a fast-paced agency dynamic Work with peers to build and refine processes that strengthen the agency’s client service discipline Model strong client management, communication, and strategic thinking ability and provide guidance to more junior account managers Ability to work independently and willingness to take assignments readily Desire to maintain and continually improve personal knowledge base Ability to change course of action when appropriate or necessary Superior organization skills and be detail oriented Professional and positive attitude Ability to juggle and lead multiple assignments and projects simultaneously Ability to work in a fast-paced environment Experience as a direct liaison between the brand marketers and the agency Ability to communicate feedback clearly and succinctly, both internally and externally #LI-Hybrid Note: This posting contains company overview, benefits and inclusion statements. For the privacy notice and application steps, see the candidate privacy information on our site. What We Offer
Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA Generous PTO and 15 company-wide holidays 401k with company contribution Paid parental leave Work-life balance with an emphasis on personal well-being Career growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups Authentic commitment to DEI efforts and sustainable growth About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Interested?
Apply for this job. We are committed to protecting your personal information in our recruitment process. For details, please review our candidate privacy notice. Thank you!
#J-18808-Ljbffr
The
Senior Account Manager
will serve as a strategic partner to clients and lead social and digital creative workflows that drive business outcomes for specific audiences and business segments. Your day will be spent understanding the objective of our creative efforts, and working with strategy and creative teams to match those efforts with the right creative solutions. You will build relationships with partnering brand manager clients, championing the work, and driving learnings and business growth through each project. Prior digital creative client-facing experience is a must. Responsibilities
Partner with colleagues to deliver integrated solutions from campaign inception through completion Serve as a strategic advisor to middle and senior-level client stakeholders Help lead the brand, clients and integrated team across multiple integrated touch points Prepare creative briefs and client presentations with minimal supervision; lead client calls with confidence and maintain the control of the conversation Build a positive working relationship of the partner agencies active on the business Provide proactive recommendations and insights to clients, when applicable, on best practices, digital-first approaches, and emerging opportunities in digital Develop strong cross-functional relationships with both our clients and your counterparts on the Creative, Strategy, Production and Media teams Be intimately familiar with the client’s brand, product, market conditions and competitors - share intel, creative, articles, etc with your teams Immerse yourself in the essential dynamics, strategies, and drivers of your client’s business and respective industry Champion the agency perspective convincingly with clients and articulate when communicating work and ideas Demonstrate passion for the agency, the work and the client’s business Lead all productions within your area of responsibility; participate in productions and support the Creative and Production teams in any way possible Ensure all work is accurate, reflects client comments, meets brand standards and is on strategy Manage client’s budget within agency Stay on top of all aspects of a project, always able to explain the status, timing implications and budget implications at each step About You
The essentials
6+ years of account management related experience in marketing, advertising or digital agency Strong interpersonal skills to foster optimal department and client relationships Ability to head off potential conflicts and problems before they materialize, and have strong problem solving skills Collaborative, consistently solutions-oriented, and able to thrive in a fast-paced agency dynamic Work with peers to build and refine processes that strengthen the agency’s client service discipline Model strong client management, communication, and strategic thinking ability and provide guidance to more junior account managers Ability to work independently and willingness to take assignments readily Desire to maintain and continually improve personal knowledge base Ability to change course of action when appropriate or necessary Superior organization skills and be detail oriented Professional and positive attitude Ability to juggle and lead multiple assignments and projects simultaneously Ability to work in a fast-paced environment Experience as a direct liaison between the brand marketers and the agency Ability to communicate feedback clearly and succinctly, both internally and externally #LI-Hybrid Note: This posting contains company overview, benefits and inclusion statements. For the privacy notice and application steps, see the candidate privacy information on our site. What We Offer
Excellent, full coverage medical, dental, and vision insurance with employer-paid HRA Generous PTO and 15 company-wide holidays 401k with company contribution Paid parental leave Work-life balance with an emphasis on personal well-being Career growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups Authentic commitment to DEI efforts and sustainable growth About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Interested?
Apply for this job. We are committed to protecting your personal information in our recruitment process. For details, please review our candidate privacy notice. Thank you!
#J-18808-Ljbffr