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Green Key Resources

Service Desk Engineer

Green Key Resources, Stamford, Connecticut, United States, 06925

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Overview

Information Technology Recruiter at Green Key Resources We represent an MSP (Managed IT Services Provider) in Stamford, CT that needs to hire a

L2 Service Desk Engineer. Compensation

Base pay range: $70,000.00/yr - $80,000.00/yr This is a full-time, direct hire opportunity Compensation includes a base salary ranging from 70-80K Must have requirements

A valid driver\'s license and a vehicle Willingness to travel on-site to client locations in and around Stamford, CT Core requirements

High school diploma Experience supporting inbound customer requests or L2 issue resolution Experience with Ticketing Systems Experience with Desktop hardware/software support Experience with Microsoft Office Suite of Products and Desktop Applications Experience with Active Directory Experience with Networking (VPN, LAN/WAN, DNS) Experience with Virtualization (VMWare and/or Hyper-V) Major Responsibilities

Providing timely resolution to Level-2 technical support issues as first line and escalation support. Install and maintain desktop hardware and software Remediate customer problems and conduct scheduled installs Ensure technical documentation is created and tested, etc. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries

IT Services and IT Consulting and Professional Services Benefits

Medical insurance Vision insurance 401(k) Get notified when a new job is posted.

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