Delta Air Lines
Overview
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. Delta is focused on sustaining a strong IT operation, growing our capabilities, and maximizing optimization across each of our tech hubs to elevate the travel experience for our customers and empower our 90,000 Delta people. We’re committed to fostering innovation, and we’re excited to invite you to be part of our journey as we shape the future of technology at the world’s best airline. Delta\'s IT department is undergoing a transformation to change the way we do business from top to bottom. We strive to build innovative solutions that deliver impact to our customers. As we grow, we seek new team members eager to collaborate and advance our mission of becoming a best-in-class IT organization at the world\'s premier airline. This position is responsible for building strong business understanding and relationships to enable the delivery of technology solutions that deliver the intended business value in the spirit of the Agile Scrum Methodology. The Technical Product Engineer’s primary responsibilities are to prioritize features according to business value, as well as the user stories into an ordered backlog. They will also participate in Sprint ceremonies like Inception, Future State, Alignment, Sprint Planning, Retrospectives, User Story Writing and Refinement. It is important that they also establish and maintain effective partnerships with the Business and IT product teams. We are looking for someone with strong analytical and organizational skills to transform data into insights, distill requirements, and develop processes. They will also be able to define clear, easy-to-digest metrics that resonate with the business. While a deep knowledge in airline products and applications is not necessary, previous experience will be a plus. The candidate should have excellent communication skills, business maturity, and feel comfortable in a fast-paced environment. Responsibilities
Strategy & Planning (30%): Understands the end user deeply and uses that knowledge to determine the fastest path to deliver value Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners; identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings Manages the product backlog; makes future decisions based on the value that will be delivered; conducts sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals/intent of the assigned products Partners with application teams to understand technical needs and assist in the creation of business plans for new initiatives Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction Delivery & Execution (40%): Formulates, tests and refines assumptions and hypotheses through user research and testing Documents, reviews and ensures that all quality and change control standards are met Creates, prioritizes and accepts user stories; incorporate them into release planning Makes product decisions that drive value on a daily basis Elicits and creates initial epics/features and elaborates into user scenarios that clearly describe the functional and non-functional requirements; delivers business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframes, mockups, demos Performs testing, tracks bugs and enhancements, and ensures issues are resolved before promoting to production environments Able to work on multiple initiatives and balance evolving priorities Participates in standups, iteration planning sessions, product demos, and retrospectives Converts complex technical concepts into non-technical language for stakeholders People (30%): Fosters collaboration with team members to drive value and resolve obstacles; collaborates with business unit leaders to maintain internal customer relationships Advocates for modern software development practices Aligns with the end user and stakeholders by becoming associated with the product and understanding user needs Works with the product team to assess progress, disseminate lessons learned, and plan next steps Partners with Product Manager and SMEs to prioritize feature development based on business value Manages cross-functional team and stakeholder expectations to execute on product strategy and provide education to requestors for prioritization What You Need To Succeed (Minimum Qualifications)
Bachelor\'s degree in computer science, information technology, or a related business field 6-8 years of hands-on experience as a Product Manager in a modern software development environment Solid understanding of agile methodologies and how to apply appropriate agile approaches in software development and delivery Experience designing, building, and developing a new product, technology, or service from feasibility through production Ability to work in a fast-paced, fluid environment with shifting priorities Proficiency in communicating with and influencing both functional and technical teams at all levels Proficiency in creating, prioritizing and accepting user stories; proficiency in conducting user research and testing Proficiency in identifying goals, metrics and analytics to measure product value; proficiency in competitive research and analysis Strong written, oral communication and interpersonal skills Excellent planning and organizational skills Safety and data security awareness Embraces diverse people, thinking, and styles What Will Give You a Competitive Edge (Preferred Qualifications)
Willingness to become subject matter expert for applications and take ownership of development and performance Flexibility to adapt to changing business objectives Knowledge of Agile/SDLC development methodologies Airline business experience and/or experience with business process re-engineering and agile teams is desirable Benefits And Perks To Help You Keep Climbing
Competitive salary, profit sharing program, and incentives 401(k) with company contributions Paid time off and holidays Paid maternity/parental leave for birthing and non-birthing parents Comprehensive health benefits (medical, dental, vision, disability, life) Family care and fertility/adoption support Wellbeing programs and employee assistance resources Flight privileges for employees and eligible family members Career development programs Community service and sustainability initiatives Employee resource groups for inclusion Discount programs and voluntary benefits through Delta perks Other Information
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Airlines and Aviation
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At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience. Delta is focused on sustaining a strong IT operation, growing our capabilities, and maximizing optimization across each of our tech hubs to elevate the travel experience for our customers and empower our 90,000 Delta people. We’re committed to fostering innovation, and we’re excited to invite you to be part of our journey as we shape the future of technology at the world’s best airline. Delta\'s IT department is undergoing a transformation to change the way we do business from top to bottom. We strive to build innovative solutions that deliver impact to our customers. As we grow, we seek new team members eager to collaborate and advance our mission of becoming a best-in-class IT organization at the world\'s premier airline. This position is responsible for building strong business understanding and relationships to enable the delivery of technology solutions that deliver the intended business value in the spirit of the Agile Scrum Methodology. The Technical Product Engineer’s primary responsibilities are to prioritize features according to business value, as well as the user stories into an ordered backlog. They will also participate in Sprint ceremonies like Inception, Future State, Alignment, Sprint Planning, Retrospectives, User Story Writing and Refinement. It is important that they also establish and maintain effective partnerships with the Business and IT product teams. We are looking for someone with strong analytical and organizational skills to transform data into insights, distill requirements, and develop processes. They will also be able to define clear, easy-to-digest metrics that resonate with the business. While a deep knowledge in airline products and applications is not necessary, previous experience will be a plus. The candidate should have excellent communication skills, business maturity, and feel comfortable in a fast-paced environment. Responsibilities
Strategy & Planning (30%): Understands the end user deeply and uses that knowledge to determine the fastest path to deliver value Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners; identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings Manages the product backlog; makes future decisions based on the value that will be delivered; conducts sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals/intent of the assigned products Partners with application teams to understand technical needs and assist in the creation of business plans for new initiatives Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction Delivery & Execution (40%): Formulates, tests and refines assumptions and hypotheses through user research and testing Documents, reviews and ensures that all quality and change control standards are met Creates, prioritizes and accepts user stories; incorporate them into release planning Makes product decisions that drive value on a daily basis Elicits and creates initial epics/features and elaborates into user scenarios that clearly describe the functional and non-functional requirements; delivers business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframes, mockups, demos Performs testing, tracks bugs and enhancements, and ensures issues are resolved before promoting to production environments Able to work on multiple initiatives and balance evolving priorities Participates in standups, iteration planning sessions, product demos, and retrospectives Converts complex technical concepts into non-technical language for stakeholders People (30%): Fosters collaboration with team members to drive value and resolve obstacles; collaborates with business unit leaders to maintain internal customer relationships Advocates for modern software development practices Aligns with the end user and stakeholders by becoming associated with the product and understanding user needs Works with the product team to assess progress, disseminate lessons learned, and plan next steps Partners with Product Manager and SMEs to prioritize feature development based on business value Manages cross-functional team and stakeholder expectations to execute on product strategy and provide education to requestors for prioritization What You Need To Succeed (Minimum Qualifications)
Bachelor\'s degree in computer science, information technology, or a related business field 6-8 years of hands-on experience as a Product Manager in a modern software development environment Solid understanding of agile methodologies and how to apply appropriate agile approaches in software development and delivery Experience designing, building, and developing a new product, technology, or service from feasibility through production Ability to work in a fast-paced, fluid environment with shifting priorities Proficiency in communicating with and influencing both functional and technical teams at all levels Proficiency in creating, prioritizing and accepting user stories; proficiency in conducting user research and testing Proficiency in identifying goals, metrics and analytics to measure product value; proficiency in competitive research and analysis Strong written, oral communication and interpersonal skills Excellent planning and organizational skills Safety and data security awareness Embraces diverse people, thinking, and styles What Will Give You a Competitive Edge (Preferred Qualifications)
Willingness to become subject matter expert for applications and take ownership of development and performance Flexibility to adapt to changing business objectives Knowledge of Agile/SDLC development methodologies Airline business experience and/or experience with business process re-engineering and agile teams is desirable Benefits And Perks To Help You Keep Climbing
Competitive salary, profit sharing program, and incentives 401(k) with company contributions Paid time off and holidays Paid maternity/parental leave for birthing and non-birthing parents Comprehensive health benefits (medical, dental, vision, disability, life) Family care and fertility/adoption support Wellbeing programs and employee assistance resources Flight privileges for employees and eligible family members Career development programs Community service and sustainability initiatives Employee resource groups for inclusion Discount programs and voluntary benefits through Delta perks Other Information
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Airlines and Aviation
#J-18808-Ljbffr