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Fractal

Head of Engineering - Retail

Fractal, Granite Heights, Wisconsin, United States

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Overview

Head of Engineering – Retail role at Fractal

Fractal

Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. This position leads technology strategy and execution for the Retail practice, shaping omnichannel commerce, digital stores, supply chain, customer experience, and data-driven retail solutions. Responsibilities

Strategic & Domain Leadership

Define and execute the technology vision for the Retail practice, aligned with business growth and client priorities. Anticipate industry trends (AI in retail, hyper-personalization, edge/IoT in stores, digital twins, metaverse retail, ESG in retail) and translate them into actionable engineering roadmaps. Collaborate with business leaders to shape offerings across omnichannel commerce, merchandising, supply chain, store operations, and customer engagement.

Engineering & Delivery Excellence

Lead end-to-end engineering for retail platforms, products, and solutions—from architecture to scalable deployment. Ensure adoption of modern engineering practices (cloud-native, microservices, DevSecOps, API-first, data/AI-first). Drive accelerators, reusable frameworks, and reference architectures to speed up solution delivery.

Innovation & Emerging Tech

Lead experimentation and incubation of new technologies such as generative AI, real-time personalization, computer vision, IoT-enabled smart stores, AR/VR shopping, and autonomous supply chains. Build partnerships with hyperscalers, retail tech ISVs, startups, and academia to bring innovation at scale.

Team Leadership

Build, grow, and mentor high-performing engineering teams across cloud, data, platforms, and applications. Foster a culture of agility, experimentation, and customer-first engineering. Drive collaboration between product managers, designers, data scientists, and business consultants.

Client & Business Impact

Engage directly with retail CxOs and technology leaders to shape transformation programs. Translate client pain points into differentiated, engineering-led solutions. Influence pre-sales, solutioning, and go-to-market initiatives with strong technical credibility.

Qualifications

15 to 20+ years of engineering and technology leadership experience, with at least 5+ years in the retail domain (retailers, e-commerce, CPG-retail intersection). Proven success in delivering large-scale retail transformation initiatives (commerce platforms, supply chain systems, personalization engines, loyalty programs). Strong understanding of Retail Domain Data Models and Data Domains (Data products) for various needs. Expertise in retail technology ecosystems (Salesforce Commerce, SAP, Manhattan, Blue Yonder, Shopify, etc.) and modern data/AI platforms. Strong knowledge of customer data privacy, omnichannel architectures, and integration patterns. Excellent communication, executive presence, and ability to influence C-level stakeholders. What We Offer

A leadership role driving engineering strategy at the forefront of retail transformation. Opportunity to shape future-ready retail experiences powered by AI, data, and cloud. A collaborative environment with global exposure to clients, partners, and cutting-edge technology ecosystems. A chance to blend technology, business, and innovation to impact millions of customers worldwide. Pay

Up to $280,000. In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits

As a full-time employee, you will be eligible to participate in health, dental, vision, life insurance, and disability plans. Eligible for the Company 401(k) Plan after 30 days of employment. 11 paid holidays and 12 weeks of Parental Leave. A flexible time-off policy for sick time or vacation. Equal Opportunity

Fractal provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you like wild growth and working with happy, enthusiastic over-achievers, you\'ll enjoy your career with us! Not the right fit? You can express interest in future opportunities by introducing yourself or setting up email alerts for new postings.

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