Palo Alto Orthodontics
Treatment Coordinator (Orthodontics)
Palo Alto Orthodontics, Palo Alto, California, United States, 94306
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Treatment Coordinator (Orthodontics)
role at
Palo Alto Orthodontics Pay:
$25-$35/hr + Tiered Bonus Structure Location:
In-Person | Full-Time We're a fast-paced, high-energy orthodontic practice looking for a Treatment Coordinator. We're seeking someone passionate about helping people make decisions-you'll be the conversion engine of our practice. You'll be the first face patients meet, the person who connects, communicates, and guides them toward the life-changing decision to invest in their smile. We don't just straighten teeth-we transform confidence. You'll help patients say YES to that transformation. This Role Is Perfect For Someone Who Loves building trust quickly Is emotionally intelligent and naturally persuasive Can talk about money comfortably Can guide someone from "I'm just here for a consult" to "I'm ready-let's do it." Core Responsibilities Be the welcoming, confident first impression of our practice Lead new patient consultations alongside our orthodontist Clearly communicate treatment plans and financial options Build and maintain strong patient relationships-online and in-person Proactively follow up on unscheduled cases Keep accurate records and provide monthly conversion stats to the office manager Support daily communication between doctor, patient, and team Skills & Experience Sales, hospitality, or patient-facing service experience required Excellent communication skills-verbal, written, and emotional Strong follow-through and ownership mindset Previous dental/orthodontic experience is a plus, but not required. We will train the right person This is an entry-level position with high growth potential for someone who is confident, coachable, and ready to grow with us. Compensation & Benefits Hourly pay + Tiered Bonus Structure Paid Time Off 401(k) Contribution toward Medical / Dental / Vision insurance Supportive, fast-paced, and fun team culture Must have the ability to pass a background check. Salary: $25.00 - $35.00 per hour
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Treatment Coordinator (Orthodontics)
role at
Palo Alto Orthodontics Pay:
$25-$35/hr + Tiered Bonus Structure Location:
In-Person | Full-Time We're a fast-paced, high-energy orthodontic practice looking for a Treatment Coordinator. We're seeking someone passionate about helping people make decisions-you'll be the conversion engine of our practice. You'll be the first face patients meet, the person who connects, communicates, and guides them toward the life-changing decision to invest in their smile. We don't just straighten teeth-we transform confidence. You'll help patients say YES to that transformation. This Role Is Perfect For Someone Who Loves building trust quickly Is emotionally intelligent and naturally persuasive Can talk about money comfortably Can guide someone from "I'm just here for a consult" to "I'm ready-let's do it." Core Responsibilities Be the welcoming, confident first impression of our practice Lead new patient consultations alongside our orthodontist Clearly communicate treatment plans and financial options Build and maintain strong patient relationships-online and in-person Proactively follow up on unscheduled cases Keep accurate records and provide monthly conversion stats to the office manager Support daily communication between doctor, patient, and team Skills & Experience Sales, hospitality, or patient-facing service experience required Excellent communication skills-verbal, written, and emotional Strong follow-through and ownership mindset Previous dental/orthodontic experience is a plus, but not required. We will train the right person This is an entry-level position with high growth potential for someone who is confident, coachable, and ready to grow with us. Compensation & Benefits Hourly pay + Tiered Bonus Structure Paid Time Off 401(k) Contribution toward Medical / Dental / Vision insurance Supportive, fast-paced, and fun team culture Must have the ability to pass a background check. Salary: $25.00 - $35.00 per hour
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