Ralph Lauren Corporation
Pay Range:
The pay range for this job is $65000 - $129225 annually; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities. Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview The Infrastructure Engineer, O365 will be responsible for supporting and implementing enterprise collaboration tools such as Microsoft 365, Dropbox, and other technologies that enhance end-user productivity. This role will drive the development and execution of solution services, experience roadmaps, and implementation plans to advance digital collaboration capabilities enabled by Microsoft Office 365 (O365). Working closely with stakeholders across the organization, the Infrastructure Engineer will play a key role in transforming the end-user computing environment. Responsibilities include deploying, optimizing, and continuously improving collaboration platforms to boost productivity and user experience across the enterprise. The successful candidate will join our Collaboration team and contribute to the support, maintenance, and enhancement of enterprise collaboration technologies. Key responsibilities include: Provide day-to-day operational support for collaboration platforms including
Microsoft 365 ,
Dropbox ,
SharePoint ,
Microsoft Teams ,
Polycom videoconferencing , and future solutions. Demonstrate strong expertise in core infrastructure technologies such as
Messaging ,
Microsoft operating systems ,
Active Directory , and
PowerShell scripting . Lead and support
Office 365 deployments
and
migrations , ensuring seamless integration and minimal disruption to end users. Collaborate with cross-functional teams to improve productivity and user experience across the organization. Apply knowledge of
LDAP ,
ADFS ,
Domain Servers , and
DNS
to maintain and troubleshoot directory services. Support hybrid and cloud-based communication systems, including
Teams
and
PSTN (on-premises and online) . Utilize
Microsoft Azure (AAD Sync)
for identity and access management; experience with
Microsoft EMS (Enterprise Mobility Suite)
is a plus. Manage mobile device and endpoint security solutions such as
AirWatch ,
ActiveSync ,
BYOD , and
Intune . Maintain familiarity with conferencing and PBX platforms including
Intercall ,
Webex , and
Unify PBX . Develop and maintain scripts using
PowerShell
to automate tasks and improve operational efficiency. Exhibit excellent communication and documentation skills to support technical operations and stakeholder engagement. Stay current with emerging cloud technologies, especially within the Microsoft ecosystem, and bring innovative solutions to the team. Perform other duties as assigned to support the evolving needs of the collaboration environment. Experience, Skills & Knowledge Minimum
9 years of hands-on experience
with
Exchange on-premises ,
Office 365 , and
cloud collaboration tools . At least
3 years of experience with Exchange Server 2016
(mandatory). Proven track record in
Exchange on-prem to cloud migrations
and
Exchange archiving technologies . Strong understanding of
disaster recovery solutions
and
high availability
for production server platforms. Technical Skills : Solid grasp of
network infrastructure
and
bandwidth requirements
to support collaboration tools. Proficient in
ITIL frameworks ,
change management processes , and
automation practices . Experience with
ServiceNow , including support and scripting for automating end-user service catalog workflows. Skilled in managing
O365 licenses and cost optimization , including regular reporting. Familiarity with
telephony ,
video conferencing ,
networking , and other collaboration devices. Soft Skills & Communication : Strong
organizational
and
interpersonal skills
with a customer-focused mindset. Excellent
written and verbal communication
abilities. Positive, team-oriented attitude with the ability to work independently and collaboratively. Documentation & Support : Exceptional
documentation skills
to support operational transparency and knowledge sharing. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
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The pay range for this job is $65000 - $129225 annually; actual pay is dependent on experience and geographic location. Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities. Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview The Infrastructure Engineer, O365 will be responsible for supporting and implementing enterprise collaboration tools such as Microsoft 365, Dropbox, and other technologies that enhance end-user productivity. This role will drive the development and execution of solution services, experience roadmaps, and implementation plans to advance digital collaboration capabilities enabled by Microsoft Office 365 (O365). Working closely with stakeholders across the organization, the Infrastructure Engineer will play a key role in transforming the end-user computing environment. Responsibilities include deploying, optimizing, and continuously improving collaboration platforms to boost productivity and user experience across the enterprise. The successful candidate will join our Collaboration team and contribute to the support, maintenance, and enhancement of enterprise collaboration technologies. Key responsibilities include: Provide day-to-day operational support for collaboration platforms including
Microsoft 365 ,
Dropbox ,
SharePoint ,
Microsoft Teams ,
Polycom videoconferencing , and future solutions. Demonstrate strong expertise in core infrastructure technologies such as
Messaging ,
Microsoft operating systems ,
Active Directory , and
PowerShell scripting . Lead and support
Office 365 deployments
and
migrations , ensuring seamless integration and minimal disruption to end users. Collaborate with cross-functional teams to improve productivity and user experience across the organization. Apply knowledge of
LDAP ,
ADFS ,
Domain Servers , and
DNS
to maintain and troubleshoot directory services. Support hybrid and cloud-based communication systems, including
Teams
and
PSTN (on-premises and online) . Utilize
Microsoft Azure (AAD Sync)
for identity and access management; experience with
Microsoft EMS (Enterprise Mobility Suite)
is a plus. Manage mobile device and endpoint security solutions such as
AirWatch ,
ActiveSync ,
BYOD , and
Intune . Maintain familiarity with conferencing and PBX platforms including
Intercall ,
Webex , and
Unify PBX . Develop and maintain scripts using
PowerShell
to automate tasks and improve operational efficiency. Exhibit excellent communication and documentation skills to support technical operations and stakeholder engagement. Stay current with emerging cloud technologies, especially within the Microsoft ecosystem, and bring innovative solutions to the team. Perform other duties as assigned to support the evolving needs of the collaboration environment. Experience, Skills & Knowledge Minimum
9 years of hands-on experience
with
Exchange on-premises ,
Office 365 , and
cloud collaboration tools . At least
3 years of experience with Exchange Server 2016
(mandatory). Proven track record in
Exchange on-prem to cloud migrations
and
Exchange archiving technologies . Strong understanding of
disaster recovery solutions
and
high availability
for production server platforms. Technical Skills : Solid grasp of
network infrastructure
and
bandwidth requirements
to support collaboration tools. Proficient in
ITIL frameworks ,
change management processes , and
automation practices . Experience with
ServiceNow , including support and scripting for automating end-user service catalog workflows. Skilled in managing
O365 licenses and cost optimization , including regular reporting. Familiarity with
telephony ,
video conferencing ,
networking , and other collaboration devices. Soft Skills & Communication : Strong
organizational
and
interpersonal skills
with a customer-focused mindset. Excellent
written and verbal communication
abilities. Positive, team-oriented attitude with the ability to work independently and collaboratively. Documentation & Support : Exceptional
documentation skills
to support operational transparency and knowledge sharing. Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
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