Portland Veterinary Emergency and Specialty Care
Client Service Representative - Surgery
Portland Veterinary Emergency and Specialty Care, Portland, Maine, us, 04122
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)
At
Portland Veterinary Emergency and Specialty Care (PVESC) , we're building a unique and dynamic workplace where our team members
thrive ,
grow , and
continuously learn
while delivering exceptional care to our patients and their families. If you're looking to be part of a place that encourages
growth ,
collaboration , and a
sense of purpose , we want you to join our team and help us continue to create this special environment.
About PVESC
We are a growing
multi-specialty emergency and specialty veterinary practice
located in beautiful Portland, Maine. Our services include
Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Dermatology, Neurology, Cardiology , and more. With
endless opportunities for professional development , PVESC is the ideal place to grow your veterinary career.
We are honored to be recognized as the
Best Veterinary Hospital in Maine , receiving
Gold in the Portland Radio Group's Best of the 207 Awards
for three consecutive years: 2022, 2023, and 2024.
If you're ready to advance your career in a supportive setting that values your skills and fosters continuous learning, we invite you to apply and help us provide compassionate, cutting-edge care to pets and their families.
Why PVESC?
We value our team members and are committed to providing a
supportive and rewarding workplace . In addition to
competitive compensation
based on experience, we offer a comprehensive benefits package that includes: Medical, dental, and vision insurance Life insurance ,
long-term disability , and more Paid time off ,
paid volunteer hours , and
holiday pay 401(k) with employer match Uniform allowance
and
personal pet discount Paid continuing education
and
professional development opportunities At PVESC, we foster a
team-driven culture
where every voice matters. We encourage all team members to contribute their thoughts, ideas, and energy to help us achieve collective success. We work collaboratively to make sure every member has the opportunity to shape their work life and grow professionally.
Anticipated Schedule
We have
two
full-time
schedules open for this position:
Monday-Friday:
9:00 AM - 5:30 PM Monday-Thursday:
7:00 AM - 5:30 PM Compensation
Starting at
$21-25/hr, commensurate with experience Requirements
What You'll Do:
As a
Client Service Representative , you'll have the opportunity to make a meaningful impact every day by ensuring pets and their families receive exceptional service from start to finish.
Providing service to our
Surgery and Rehabilitation and Sports Medicine
specialties Providing a welcoming environment for clients and patients by delivering exceptional client service Answering/responding to incoming communications such as phone calls and emails Appointment scheduling and management Communicating needs of clients and patients to medical team Medical record organization and collection Receive and process payments Routine office duties such as scanning, faxing, etc. Who We're Looking For:
Experience in customer service is essential; prior veterinary experience is a plus but not required A positive, "can-do" attitude and a love for working with people and pets Strong communication skills and the ability to work collaboratively with a diverse team
Ready to Make a Difference?
If you're excited to be part of a high-performing team that works together to achieve common goals and make a real difference in the lives of pets and their owners, we'd love to talk with you. Come join our incredible team at PVESC, where every day is an opportunity to learn, grow, and make a lasting impact.
#ACP2
At
Portland Veterinary Emergency and Specialty Care (PVESC) , we're building a unique and dynamic workplace where our team members
thrive ,
grow , and
continuously learn
while delivering exceptional care to our patients and their families. If you're looking to be part of a place that encourages
growth ,
collaboration , and a
sense of purpose , we want you to join our team and help us continue to create this special environment.
About PVESC
We are a growing
multi-specialty emergency and specialty veterinary practice
located in beautiful Portland, Maine. Our services include
Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Dermatology, Neurology, Cardiology , and more. With
endless opportunities for professional development , PVESC is the ideal place to grow your veterinary career.
We are honored to be recognized as the
Best Veterinary Hospital in Maine , receiving
Gold in the Portland Radio Group's Best of the 207 Awards
for three consecutive years: 2022, 2023, and 2024.
If you're ready to advance your career in a supportive setting that values your skills and fosters continuous learning, we invite you to apply and help us provide compassionate, cutting-edge care to pets and their families.
Why PVESC?
We value our team members and are committed to providing a
supportive and rewarding workplace . In addition to
competitive compensation
based on experience, we offer a comprehensive benefits package that includes: Medical, dental, and vision insurance Life insurance ,
long-term disability , and more Paid time off ,
paid volunteer hours , and
holiday pay 401(k) with employer match Uniform allowance
and
personal pet discount Paid continuing education
and
professional development opportunities At PVESC, we foster a
team-driven culture
where every voice matters. We encourage all team members to contribute their thoughts, ideas, and energy to help us achieve collective success. We work collaboratively to make sure every member has the opportunity to shape their work life and grow professionally.
Anticipated Schedule
We have
two
full-time
schedules open for this position:
Monday-Friday:
9:00 AM - 5:30 PM Monday-Thursday:
7:00 AM - 5:30 PM Compensation
Starting at
$21-25/hr, commensurate with experience Requirements
What You'll Do:
As a
Client Service Representative , you'll have the opportunity to make a meaningful impact every day by ensuring pets and their families receive exceptional service from start to finish.
Providing service to our
Surgery and Rehabilitation and Sports Medicine
specialties Providing a welcoming environment for clients and patients by delivering exceptional client service Answering/responding to incoming communications such as phone calls and emails Appointment scheduling and management Communicating needs of clients and patients to medical team Medical record organization and collection Receive and process payments Routine office duties such as scanning, faxing, etc. Who We're Looking For:
Experience in customer service is essential; prior veterinary experience is a plus but not required A positive, "can-do" attitude and a love for working with people and pets Strong communication skills and the ability to work collaboratively with a diverse team
Ready to Make a Difference?
If you're excited to be part of a high-performing team that works together to achieve common goals and make a real difference in the lives of pets and their owners, we'd love to talk with you. Come join our incredible team at PVESC, where every day is an opportunity to learn, grow, and make a lasting impact.
#ACP2