Tech Mahindra
About Us:
At Tech Mahindra
(++Tech Mahindra | Connected World, Connected Experiences++ ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.
Extraordinary is when experiences come together — a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with ‘Scale @ Speed’ as our guiding principle
The pay range for this role is $
125,000 – 150,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
We’re looking for a Director to lead our global SRE team in building scalable, resilient, and highly available systems. This role combines deep technical expertise with strong leadership, strategic thinking, and a passion for delivering exceptional customer experiences through operational excellence.
As SRE Director, this individual will champion automation initiatives for SRE operations, aiming to enhance the performance and reliability of infrastructure and critical services. The role involves close collaboration with engineering, product, security, and operations teams to define and implement reliability best practices organization-wide.
Key Responsibilities:
Leadership & Strategy
Build and lead a high-performing team of SREs Tools across various Business segment.
Define and execute the SRE strategy aligned with business and engineering goals.
Foster a culture of reliability, observability, and performance.
Reliability Engineering
Own SLAs/SLOs/SLIs for key services and ensure they are met consistently.
Drive incident management practices, root cause analysis (RCA), and continuous improvement.
Oversee reliability tooling, runbooks, and automation frameworks.
Platform & Infrastructure
Partner with Infrastructure, DevOps, and Cloud teams to ensure scalable platform architecture.
Guide the adoption of Infrastructure-as-Code (IaC), CI/CD pipelines, and modern observability tools.
Drive cost optimization and efficient resource utilization in cloud environments.
Collaboration & Communication
Act as a reliability evangelist across engineering teams, enabling them to own and improve their services.
Report reliability and performance metrics to leadership and stakeholders.
Collaborate closely with security, compliance, and governance teams to meet regulatory requirements.
Qualifications:
Bachelor’s or master’s degree in computer science, Engineering, or related field.
15 years of experience in software engineering or infrastructure roles, with at least 5 years in SRE or DevOps leadership.
Proven success managing high-availability, large-scale distributed systems (e.g., microservices, cloud-native apps).
Deep understanding of cloud platforms (AWS GCP), containers (Docker, Kubernetes), monitoring (Prometheus, Grafana, Datadog, new relic), and automation tools (Terraform, Ansible, etc.).
Experience with modern CI/CD tools (e.g., Jenkins, ArgoCD, GitHub Actions).
Strong leadership, communication, and team development skills.
Preferred Qualifications:
Experience in regulated industries (e.g., Telecom, communications) and Global telco leaders.
Certifications in cloud platforms (AWS Certified DevOps Engineer, Google SRE Certificate, etc.).
Experience managing hybrid or multi-cloud environments.
Worked as senior role in a Top 5 Consulting company.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ++ADA_Accomodations@TechMahindra.com++.
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At Tech Mahindra
(++Tech Mahindra | Connected World, Connected Experiences++ ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.
Extraordinary is when experiences come together — a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with ‘Scale @ Speed’ as our guiding principle
The pay range for this role is $
125,000 – 150,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
We’re looking for a Director to lead our global SRE team in building scalable, resilient, and highly available systems. This role combines deep technical expertise with strong leadership, strategic thinking, and a passion for delivering exceptional customer experiences through operational excellence.
As SRE Director, this individual will champion automation initiatives for SRE operations, aiming to enhance the performance and reliability of infrastructure and critical services. The role involves close collaboration with engineering, product, security, and operations teams to define and implement reliability best practices organization-wide.
Key Responsibilities:
Leadership & Strategy
Build and lead a high-performing team of SREs Tools across various Business segment.
Define and execute the SRE strategy aligned with business and engineering goals.
Foster a culture of reliability, observability, and performance.
Reliability Engineering
Own SLAs/SLOs/SLIs for key services and ensure they are met consistently.
Drive incident management practices, root cause analysis (RCA), and continuous improvement.
Oversee reliability tooling, runbooks, and automation frameworks.
Platform & Infrastructure
Partner with Infrastructure, DevOps, and Cloud teams to ensure scalable platform architecture.
Guide the adoption of Infrastructure-as-Code (IaC), CI/CD pipelines, and modern observability tools.
Drive cost optimization and efficient resource utilization in cloud environments.
Collaboration & Communication
Act as a reliability evangelist across engineering teams, enabling them to own and improve their services.
Report reliability and performance metrics to leadership and stakeholders.
Collaborate closely with security, compliance, and governance teams to meet regulatory requirements.
Qualifications:
Bachelor’s or master’s degree in computer science, Engineering, or related field.
15 years of experience in software engineering or infrastructure roles, with at least 5 years in SRE or DevOps leadership.
Proven success managing high-availability, large-scale distributed systems (e.g., microservices, cloud-native apps).
Deep understanding of cloud platforms (AWS GCP), containers (Docker, Kubernetes), monitoring (Prometheus, Grafana, Datadog, new relic), and automation tools (Terraform, Ansible, etc.).
Experience with modern CI/CD tools (e.g., Jenkins, ArgoCD, GitHub Actions).
Strong leadership, communication, and team development skills.
Preferred Qualifications:
Experience in regulated industries (e.g., Telecom, communications) and Global telco leaders.
Certifications in cloud platforms (AWS Certified DevOps Engineer, Google SRE Certificate, etc.).
Experience managing hybrid or multi-cloud environments.
Worked as senior role in a Top 5 Consulting company.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ++ADA_Accomodations@TechMahindra.com++.
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