Bristol Farms
Overview
021 Santa Monica - Bristol Farms, 3105 Wilshire Blvd, Santa Monica, California, United States of America Job Description Who Is Bristol Farms? Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have created a community of curious foodies who enjoy exploring aisles and discovering new ingredients. We aim to provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complemented by an extraordinary guest experience in each aisle. We rely on our team members and leaders to deliver extraordinary service and to create a fun, interactive, and engaging environment where guests participate in the experience. We seek team members who are passionate about food, thrive in a fast-paced environment while maintaining a calm demeanor, and bring a positive attitude and strong teamwork. We value warmth, authenticity, and a hospitality mindset that exceeds guests’ expectations. You will bring to the table a spirit of entrepreneurship, mutual respect, and a YES! attitude, with a focus on solution-oriented collaboration. What Will Be On Your Plate?
Job Title: Assistant Grocery Manager Department: Grocery Reports To: Grocery Manager and Store Director FLSA Status: Non-exempt Summary This is a management position. The Assistant Grocery Manager will have the confidence, commitment, and motivation to progress toward success. Key personality traits and skills include: patience, even-tempered, humble, observant, perceptive, supportive, decisive, flexible, analytical, and consistent. The role requires self-motivation, strong leadership, good listening, extraordinary customer service, applied empathy, and a strong sense of urgency. Due to Bristol Farms’ goals and structure, the Assistant Grocery Manager should be open to growth and expansion. Essential Duties and Responsibilities In addition to performing all required duties of a Grocery clerk, the Assistant Grocery Manager assists the Grocery Manager in all aspects of the Grocery Department's development. This role assumes the responsibilities of a manager when the Grocery Manager is not on duty. Responsibilities include stocking shelves, the dairy case, receiving, and other areas of the department & store. The following duties may also be required: Leads by example; models correct behavior and adherence to company policies and procedures. Assists Grocery Manager with preparation of daily schedule and directs activities of employees. Trains or ensures in-service training for all department employees and documents all training. Trains all opening and closing procedures for the department. Maintains high profit margin in accordance with the approved pre-set budget, including sales goals, cost of goods, expenses, price changes, and waste management. Ensures high quality and proper quantity through accurate ordering and receiving. Ensures all items in the dairy box are within their expiration date. Rotates stock to maintain quality and freshness. Fulfills customer orders by locating items from shelves, freezers, coolers, bins, tables, or containers. Operates a cash register following established policies and procedures; records customer transactions and balances cash register accurately. Packages and handles customers’ groceries according to their preference (paper, plastic, or both); offers carry-out service. Collects shopping carts from inside the store, outer perimeter, and parking areas; keeps Floral Department clear of hand baskets and carts. Assists with managing proper displays in store entrances and end caps in accordance with merchandising standards. Sets up displays and stocks shelves, coolers, bins, tables, freezers, and other display areas. Maintains and cleans shelves, bins, tables, and coolers. Accurately prices all merchandise by stamping or placing shelf tags/signs; ensures daily price changes are completed before store opens. Monitors pull dates on all Grocery merchandise; examines products bought for resale or storage. Ensures staff follow techniques and standards consistently; handles customer complaints to promote repeat business. Provides customer service with a positive attitude and builds relationships for repeat business. Documents meetings and safety memos and ensures employee signatures; shares safety communications. Follows safety work standards and reports hazards to Store Director; conducts accident investigations and completes related paperwork per Cal OSHA SB 198. Maintains a clean and safe work area; keeps aisles clear of cardboard and overstock. Assists with arranging equipment for repair or cleaning (with Store Director approval). Consistently meets or exceeds Bristol Farms’ standards in food, service, quality, and cleanliness. Follows the employee handbook, especially service standards and appearance. Supervisory Responsibilities Manages employees in the department in accordance with company policies and applicable laws. Assists with training, planning, directing work, appraising performance, rewarding employees, addressing complaints, and resolving problems. Customer Service Skills The Assistant Grocery Manager is expected to provide customer service that is extra ordinary and exceeds customer expectations. They should follow policies that go beyond simple greetings—demonstrating attitudes, respect, and flexibility, with a positive can-do attitude and respect for others, adapting to changes in the workplace. Education and/or Experience High School diploma or GED; or three to six months related experience. Language Skills Ability to read and interpret safety rules, memos, orders, operating and maintenance instructions, and schedules. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Knowledge of English This is a customer service-driven position. The candidate must be able to speak, read, and understand English. Mathematical Skills Ability to add, subtract, multiply, and divide using whole numbers and fractions. Reasoning Ability Ability to interpret instructions furnished in writing, orally, diagram, or schedule form; resolve conflicts; analyze situations, think through solutions, and implement them. Physical Demands Regularly required to stand for long periods, walk, use hands, and manipulate objects. Occasionally required to reach, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift/move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close and color vision. Work environment is usually loud and near moving mechanical parts. Benefits Amazing earning potential, paid weekly A values-based culture that supports growth and development Strong training program for guest service skills Opportunity for growth within our family of brands Benefits available – medical, dental, vision, and 401K Scholarship opportunities for full and part-time team members 20% discount at Bristol Farms and Lazy Acres locations $60 credit to Shoes for Crews every 6 months of employment
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021 Santa Monica - Bristol Farms, 3105 Wilshire Blvd, Santa Monica, California, United States of America Job Description Who Is Bristol Farms? Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have created a community of curious foodies who enjoy exploring aisles and discovering new ingredients. We aim to provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complemented by an extraordinary guest experience in each aisle. We rely on our team members and leaders to deliver extraordinary service and to create a fun, interactive, and engaging environment where guests participate in the experience. We seek team members who are passionate about food, thrive in a fast-paced environment while maintaining a calm demeanor, and bring a positive attitude and strong teamwork. We value warmth, authenticity, and a hospitality mindset that exceeds guests’ expectations. You will bring to the table a spirit of entrepreneurship, mutual respect, and a YES! attitude, with a focus on solution-oriented collaboration. What Will Be On Your Plate?
Job Title: Assistant Grocery Manager Department: Grocery Reports To: Grocery Manager and Store Director FLSA Status: Non-exempt Summary This is a management position. The Assistant Grocery Manager will have the confidence, commitment, and motivation to progress toward success. Key personality traits and skills include: patience, even-tempered, humble, observant, perceptive, supportive, decisive, flexible, analytical, and consistent. The role requires self-motivation, strong leadership, good listening, extraordinary customer service, applied empathy, and a strong sense of urgency. Due to Bristol Farms’ goals and structure, the Assistant Grocery Manager should be open to growth and expansion. Essential Duties and Responsibilities In addition to performing all required duties of a Grocery clerk, the Assistant Grocery Manager assists the Grocery Manager in all aspects of the Grocery Department's development. This role assumes the responsibilities of a manager when the Grocery Manager is not on duty. Responsibilities include stocking shelves, the dairy case, receiving, and other areas of the department & store. The following duties may also be required: Leads by example; models correct behavior and adherence to company policies and procedures. Assists Grocery Manager with preparation of daily schedule and directs activities of employees. Trains or ensures in-service training for all department employees and documents all training. Trains all opening and closing procedures for the department. Maintains high profit margin in accordance with the approved pre-set budget, including sales goals, cost of goods, expenses, price changes, and waste management. Ensures high quality and proper quantity through accurate ordering and receiving. Ensures all items in the dairy box are within their expiration date. Rotates stock to maintain quality and freshness. Fulfills customer orders by locating items from shelves, freezers, coolers, bins, tables, or containers. Operates a cash register following established policies and procedures; records customer transactions and balances cash register accurately. Packages and handles customers’ groceries according to their preference (paper, plastic, or both); offers carry-out service. Collects shopping carts from inside the store, outer perimeter, and parking areas; keeps Floral Department clear of hand baskets and carts. Assists with managing proper displays in store entrances and end caps in accordance with merchandising standards. Sets up displays and stocks shelves, coolers, bins, tables, freezers, and other display areas. Maintains and cleans shelves, bins, tables, and coolers. Accurately prices all merchandise by stamping or placing shelf tags/signs; ensures daily price changes are completed before store opens. Monitors pull dates on all Grocery merchandise; examines products bought for resale or storage. Ensures staff follow techniques and standards consistently; handles customer complaints to promote repeat business. Provides customer service with a positive attitude and builds relationships for repeat business. Documents meetings and safety memos and ensures employee signatures; shares safety communications. Follows safety work standards and reports hazards to Store Director; conducts accident investigations and completes related paperwork per Cal OSHA SB 198. Maintains a clean and safe work area; keeps aisles clear of cardboard and overstock. Assists with arranging equipment for repair or cleaning (with Store Director approval). Consistently meets or exceeds Bristol Farms’ standards in food, service, quality, and cleanliness. Follows the employee handbook, especially service standards and appearance. Supervisory Responsibilities Manages employees in the department in accordance with company policies and applicable laws. Assists with training, planning, directing work, appraising performance, rewarding employees, addressing complaints, and resolving problems. Customer Service Skills The Assistant Grocery Manager is expected to provide customer service that is extra ordinary and exceeds customer expectations. They should follow policies that go beyond simple greetings—demonstrating attitudes, respect, and flexibility, with a positive can-do attitude and respect for others, adapting to changes in the workplace. Education and/or Experience High School diploma or GED; or three to six months related experience. Language Skills Ability to read and interpret safety rules, memos, orders, operating and maintenance instructions, and schedules. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Knowledge of English This is a customer service-driven position. The candidate must be able to speak, read, and understand English. Mathematical Skills Ability to add, subtract, multiply, and divide using whole numbers and fractions. Reasoning Ability Ability to interpret instructions furnished in writing, orally, diagram, or schedule form; resolve conflicts; analyze situations, think through solutions, and implement them. Physical Demands Regularly required to stand for long periods, walk, use hands, and manipulate objects. Occasionally required to reach, climb, balance, stoop, kneel, crouch, or crawl. Frequently lift/move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close and color vision. Work environment is usually loud and near moving mechanical parts. Benefits Amazing earning potential, paid weekly A values-based culture that supports growth and development Strong training program for guest service skills Opportunity for growth within our family of brands Benefits available – medical, dental, vision, and 401K Scholarship opportunities for full and part-time team members 20% discount at Bristol Farms and Lazy Acres locations $60 credit to Shoes for Crews every 6 months of employment
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