Ben Hall Law
Sales & Intake Specialist
Location:
East Lansing, Michigan (In-office)
Type:
Full-Time, Monday-Friday 8:00am-5:00pm
Experience Level:
5+ years of sales experience
Ben Hall Law – Core Firm Values Fun We believe work can and should be fun. We work hard, celebrate wins, and bring humor into even the toughest days. While our work is serious, we never lose sight of the importance of enjoying what we do and supporting a culture that's both productive and positive.
Accountability We take responsibility for our actions, our outcomes, and our impact-on each other and on our clients. When mistakes happen, we own them, learn from them, and make the necessary changes to ensure they don't happen again.
Service We exist to serve our clients, our communities, and the greater public good-with empathy, diligence, and impact. Teamwork We succeed together. Every team member plays a role in our clients' outcomes, and strong collaboration ensures no one carries the load alone. Teamwork means offering help, asking for help, and working together to get the job done right.
Integrity We do what's right, even when it's difficult, inconvenient, or comes at a personal cost-because it's the right thing to do.
Excellence We pride ourselves on delivering exceptional legal representation. While mistakes can happen, we treat them as unacceptable, and we are committed to maintaining the highest standards of preparation, execution, and follow-through.
Our Culture
Ben Hall Law is a dynamic, fast-growing criminal defense firm dedicated to delivering exceptional legal representation without ego and fierce advocacy for our clients. We manage serious criminal charges, including high-stakes and high-profile cases.
We invest in our people, providing rigorous training, celebrating achievements, and fostering growth as a team. If you're passionate about justice, thrive in high-energy environments, and are ready to blend sales expertise with legal acumen, this is the place for you.
What You'll Do
Conduct thorough interviews with prospective criminal defense clients, leveraging legal knowledge to gather critical case details.
Confidently pitch and sell our legal services, converting inquiries into retained clients through persuasive and empathetic communication.
Address client objections with professionalism, clearly explaining service agreements and legal processes.
Collect and organize case-related documents, including police reports, charging documents, and other intake materials, ensuring accuracy and completeness.
Enter and manage client data in case management software with precision.
Maintain proactive and consistent follow-up with prospective clients to secure retention.
Collaborate with attorneys to prepare comprehensive intake files, enabling seamless case transitions.
What We're Looking For
Proven sales expertise with a track record of closing high-value services or products (legal or professional services strongly preferred).
5+ years of experience in sales
Will consider someone with 5+ years of combined experience in legal intake, sales, paralegal work, client services, or law enforcement (retired police officers or those with legal experience are highly preferred).
Strong interviewing and persuasion skills, with the ability to build trust quickly in high-pressure situations.
Knowledge of Michigan's court systems, criminal procedure, or legal terminology is a significant advantage.
Exceptional written and oral communication skills, with a knack for explaining complex legal concepts clearly.
Ability to manage emotionally charged conversations with empathy, professionalism, and confidence.
A team-first mindset and alignment with our FASTIE values.
Comfort working in a fast-paced, client-facing role that balances sales goals with legal precision.
Compensation & Benefits
Base Salary:
$50,000 annually
Performance Bonuses:
Opportunity to earn up to
$60,000
in bonuses tied to achieving firm KPI's.
401(k):
Up to 4% match
Insurance:
Health, dental, vision, disability, and life insurance-fully covered for the employee
Plan Options:
PPO and HDHP plans with HSA options; dependents may be added at the employee's expense
PTO:
2 weeks of vacation plus 1 week of sick time
Additional Perks:
Paid holidays, birthday leave
Location:
East Lansing, Michigan (In-office)
Type:
Full-Time, Monday-Friday 8:00am-5:00pm
Experience Level:
5+ years of sales experience
Ben Hall Law – Core Firm Values Fun We believe work can and should be fun. We work hard, celebrate wins, and bring humor into even the toughest days. While our work is serious, we never lose sight of the importance of enjoying what we do and supporting a culture that's both productive and positive.
Accountability We take responsibility for our actions, our outcomes, and our impact-on each other and on our clients. When mistakes happen, we own them, learn from them, and make the necessary changes to ensure they don't happen again.
Service We exist to serve our clients, our communities, and the greater public good-with empathy, diligence, and impact. Teamwork We succeed together. Every team member plays a role in our clients' outcomes, and strong collaboration ensures no one carries the load alone. Teamwork means offering help, asking for help, and working together to get the job done right.
Integrity We do what's right, even when it's difficult, inconvenient, or comes at a personal cost-because it's the right thing to do.
Excellence We pride ourselves on delivering exceptional legal representation. While mistakes can happen, we treat them as unacceptable, and we are committed to maintaining the highest standards of preparation, execution, and follow-through.
Our Culture
Ben Hall Law is a dynamic, fast-growing criminal defense firm dedicated to delivering exceptional legal representation without ego and fierce advocacy for our clients. We manage serious criminal charges, including high-stakes and high-profile cases.
We invest in our people, providing rigorous training, celebrating achievements, and fostering growth as a team. If you're passionate about justice, thrive in high-energy environments, and are ready to blend sales expertise with legal acumen, this is the place for you.
What You'll Do
Conduct thorough interviews with prospective criminal defense clients, leveraging legal knowledge to gather critical case details.
Confidently pitch and sell our legal services, converting inquiries into retained clients through persuasive and empathetic communication.
Address client objections with professionalism, clearly explaining service agreements and legal processes.
Collect and organize case-related documents, including police reports, charging documents, and other intake materials, ensuring accuracy and completeness.
Enter and manage client data in case management software with precision.
Maintain proactive and consistent follow-up with prospective clients to secure retention.
Collaborate with attorneys to prepare comprehensive intake files, enabling seamless case transitions.
What We're Looking For
Proven sales expertise with a track record of closing high-value services or products (legal or professional services strongly preferred).
5+ years of experience in sales
Will consider someone with 5+ years of combined experience in legal intake, sales, paralegal work, client services, or law enforcement (retired police officers or those with legal experience are highly preferred).
Strong interviewing and persuasion skills, with the ability to build trust quickly in high-pressure situations.
Knowledge of Michigan's court systems, criminal procedure, or legal terminology is a significant advantage.
Exceptional written and oral communication skills, with a knack for explaining complex legal concepts clearly.
Ability to manage emotionally charged conversations with empathy, professionalism, and confidence.
A team-first mindset and alignment with our FASTIE values.
Comfort working in a fast-paced, client-facing role that balances sales goals with legal precision.
Compensation & Benefits
Base Salary:
$50,000 annually
Performance Bonuses:
Opportunity to earn up to
$60,000
in bonuses tied to achieving firm KPI's.
401(k):
Up to 4% match
Insurance:
Health, dental, vision, disability, and life insurance-fully covered for the employee
Plan Options:
PPO and HDHP plans with HSA options; dependents may be added at the employee's expense
PTO:
2 weeks of vacation plus 1 week of sick time
Additional Perks:
Paid holidays, birthday leave