Bisnow
Overview
Join to apply for the
Account Manager
role at
Bisnow 1 day ago Be among the first 25 applicants This range is provided by Bisnow. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$50,000.00/yr - $55,000.00/yr About Biscred
Biscred is the go-to sales intelligence and prospecting platform for the commercial real estate industry. Our mission is to equip sales professionals with the data and insights they need to accelerate deal cycles and boost revenue. This hybrid role is based in Boston or NYC, with in-office work required three days a week either at 100 Summer St. or 711 Atlantic Ave Boston or 123 William St. NY, NY. As an Account Manager, you’ll play a pivotal role in ensuring our clients maximize the value of Biscred, fostering long-term relationships that secure renewals and fuel our growth. This is a critical position on our small, dynamic team, with opportunities to shape the customer experience and grow within the organization. Biscred Overview: Biscred, a Bisnow company, is a sales enablement and prospecting tool that allows you to find prospects throughout the commercial real estate industry more efficiently through an easy-to-use, intelligent database. Biscred leverages the intelligence and industry experience from CRE’s largest B2B platform: Bisnow. Key Responsibilities
As an Account Manager, you’ll be the trusted partner for Biscred’s clients, driving adoption, satisfaction, and retention. Your primary focus is to support clients in achieving their goals with our platform while ensuring renewals and identifying expansion opportunities. Onboard new clients with personalized training and setup, tailoring the experience to their workflows and growth objectives. Build strong, lasting relationships with key stakeholders, acting as their go-to resource for support, best practices, and strategic guidance. Proactively monitor client usage and health metrics to identify risks, address churn signals, and ensure consistent engagement with Biscred’s features. Define success metrics with clients, regularly reviewing progress and demonstrating ROI to secure renewals. Collaborate with Account Executives to identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth. Serve as the voice of the customer internally, relaying feedback to product, sales, and marketing teams to enhance Biscred’s offerings. Develop and share resources like tutorials, case studies, and webinars to empower clients and deepen their platform expertise. Resolve client issues swiftly, coordinating with technical support when needed to maintain a seamless experience. Maintain detailed, up-to-date records of client interactions, renewal timelines, and account health in HubSpot. Work with the team to refine the customer success strategy and test new approaches to increase retention and satisfaction. Meet and exceed renewal rate targets to maintain Biscred as a must-have tool for clients. Master the Biscred platform and its evolving capabilities to confidently guide clients and articulate our value proposition. What we are looking for
A relationship-builder with a passion for helping clients succeed and a knack for understanding their needs. Comfortable working in a small, fast-paced team where impact is immediate. Skilled at explaining complex tools in a simple, actionable way, with a focus on driving adoption and results. Data-savvy with the ability to analyze usage patterns and translate them into proactive strategies. A collaborative problem-solver who keeps clients happy and engaged. Motivated by renewals and retention with a track record of meeting or exceeding goals. What’s in it for you?
Competitive compensation structure including base salary + uncapped commission & bonuses Medical, Dental and Vision Insurance Short and Long Term Disability Insurance (including maternity and paternity leaves) 401K Flexible Spending Account Health Savings Account Dependent Care Account Unlimited Vacation Days 7 days paid sick leave 9 paid Holidays Referral Bonus Program Pet Friendly Offices Seniority level
Not Applicable Employment type
Full-time Job function
Sales and Business Development Industries Online Media Referrals increase your chances of interviewing at Bisnow by 2x Get notified about new Account Manager jobs in Boston, MA.
#J-18808-Ljbffr
Join to apply for the
Account Manager
role at
Bisnow 1 day ago Be among the first 25 applicants This range is provided by Bisnow. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$50,000.00/yr - $55,000.00/yr About Biscred
Biscred is the go-to sales intelligence and prospecting platform for the commercial real estate industry. Our mission is to equip sales professionals with the data and insights they need to accelerate deal cycles and boost revenue. This hybrid role is based in Boston or NYC, with in-office work required three days a week either at 100 Summer St. or 711 Atlantic Ave Boston or 123 William St. NY, NY. As an Account Manager, you’ll play a pivotal role in ensuring our clients maximize the value of Biscred, fostering long-term relationships that secure renewals and fuel our growth. This is a critical position on our small, dynamic team, with opportunities to shape the customer experience and grow within the organization. Biscred Overview: Biscred, a Bisnow company, is a sales enablement and prospecting tool that allows you to find prospects throughout the commercial real estate industry more efficiently through an easy-to-use, intelligent database. Biscred leverages the intelligence and industry experience from CRE’s largest B2B platform: Bisnow. Key Responsibilities
As an Account Manager, you’ll be the trusted partner for Biscred’s clients, driving adoption, satisfaction, and retention. Your primary focus is to support clients in achieving their goals with our platform while ensuring renewals and identifying expansion opportunities. Onboard new clients with personalized training and setup, tailoring the experience to their workflows and growth objectives. Build strong, lasting relationships with key stakeholders, acting as their go-to resource for support, best practices, and strategic guidance. Proactively monitor client usage and health metrics to identify risks, address churn signals, and ensure consistent engagement with Biscred’s features. Define success metrics with clients, regularly reviewing progress and demonstrating ROI to secure renewals. Collaborate with Account Executives to identify upsell and cross-sell opportunities within existing accounts, contributing to revenue growth. Serve as the voice of the customer internally, relaying feedback to product, sales, and marketing teams to enhance Biscred’s offerings. Develop and share resources like tutorials, case studies, and webinars to empower clients and deepen their platform expertise. Resolve client issues swiftly, coordinating with technical support when needed to maintain a seamless experience. Maintain detailed, up-to-date records of client interactions, renewal timelines, and account health in HubSpot. Work with the team to refine the customer success strategy and test new approaches to increase retention and satisfaction. Meet and exceed renewal rate targets to maintain Biscred as a must-have tool for clients. Master the Biscred platform and its evolving capabilities to confidently guide clients and articulate our value proposition. What we are looking for
A relationship-builder with a passion for helping clients succeed and a knack for understanding their needs. Comfortable working in a small, fast-paced team where impact is immediate. Skilled at explaining complex tools in a simple, actionable way, with a focus on driving adoption and results. Data-savvy with the ability to analyze usage patterns and translate them into proactive strategies. A collaborative problem-solver who keeps clients happy and engaged. Motivated by renewals and retention with a track record of meeting or exceeding goals. What’s in it for you?
Competitive compensation structure including base salary + uncapped commission & bonuses Medical, Dental and Vision Insurance Short and Long Term Disability Insurance (including maternity and paternity leaves) 401K Flexible Spending Account Health Savings Account Dependent Care Account Unlimited Vacation Days 7 days paid sick leave 9 paid Holidays Referral Bonus Program Pet Friendly Offices Seniority level
Not Applicable Employment type
Full-time Job function
Sales and Business Development Industries Online Media Referrals increase your chances of interviewing at Bisnow by 2x Get notified about new Account Manager jobs in Boston, MA.
#J-18808-Ljbffr