Marriott Orlando Downtown
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Overview
We are seeking a professional and customer-focused General Manager to oversee hotel operations at Marriott Orlando Downtown. The ideal candidate possesses extensive knowledge of hotel operations, maintains a positive attitude, and has proven skills to oversee all operations activities and departments in the hotel to maximize revenue, deliver a positive guest experience, and promote a learning‑oriented, excellence-driven team culture. Responsibilities
Provide exceptional customer service to all hotel guests, making their stay memorable while achieving company and Brand goals. Ensure all standard operating procedures and federal, state and local regulations related to associates, security, cash handling, guest relations and safety are followed. Maintain and improve property standards and service to ensure guest satisfaction. Develop annual budget, marketing plan and capital expenditure plans. Achieve budgeted revenue and profit goals, balancing costs with guest satisfaction. Prepare and submit timely operational reports on performance metrics, financials, brand compliance and associate performance. Ensure property hiring and all employee practices comply with company and legal requirements. Hire, train, and direct associates and managers, ensuring adherence to policies and procedures. Accompany Sales team on sales calls and lead the sales effort. Become involved in community events and meetings and maintain high visibility with guests. Understand and implement the Brand service culture; support team members to complete the workload daily. Perform other duties as required. Gain knowledge of hotel systems and programs and apply relevant math skills. Train other employees and assess/evaluate their performance fairly and consistently. Supervise, train and motivate hourly associates within the department. Study, analyze and interpret complex activities to improve practices or develop new approaches. Make decisions with guidance from general policies and procedures only. Ensure compliance with federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations (e.g., Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA). Qualifications
Education Bachelor’s Degree required, preferably in Hospitality Management or related field, or equivalent education/experience. Experience Seven years of hotel General Manager experience preferred. Marriott experience or fully branded hotel experience preferred. The Marriott Orlando Downtown Hotel is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis under applicable law. Seniority level
Director Employment type
Full-time Job function
Management Manufacturing Industries
Hospitality Sign in to set job alerts for “General Manager” roles. Referrals increase your chances of interviewing at Marriott Orlando Downtown by 2x Note: The final line about AI insights has been removed to keep the description focused on the role and comply with formatting rules.
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We are seeking a professional and customer-focused General Manager to oversee hotel operations at Marriott Orlando Downtown. The ideal candidate possesses extensive knowledge of hotel operations, maintains a positive attitude, and has proven skills to oversee all operations activities and departments in the hotel to maximize revenue, deliver a positive guest experience, and promote a learning‑oriented, excellence-driven team culture. Responsibilities
Provide exceptional customer service to all hotel guests, making their stay memorable while achieving company and Brand goals. Ensure all standard operating procedures and federal, state and local regulations related to associates, security, cash handling, guest relations and safety are followed. Maintain and improve property standards and service to ensure guest satisfaction. Develop annual budget, marketing plan and capital expenditure plans. Achieve budgeted revenue and profit goals, balancing costs with guest satisfaction. Prepare and submit timely operational reports on performance metrics, financials, brand compliance and associate performance. Ensure property hiring and all employee practices comply with company and legal requirements. Hire, train, and direct associates and managers, ensuring adherence to policies and procedures. Accompany Sales team on sales calls and lead the sales effort. Become involved in community events and meetings and maintain high visibility with guests. Understand and implement the Brand service culture; support team members to complete the workload daily. Perform other duties as required. Gain knowledge of hotel systems and programs and apply relevant math skills. Train other employees and assess/evaluate their performance fairly and consistently. Supervise, train and motivate hourly associates within the department. Study, analyze and interpret complex activities to improve practices or develop new approaches. Make decisions with guidance from general policies and procedures only. Ensure compliance with federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations (e.g., Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA). Qualifications
Education Bachelor’s Degree required, preferably in Hospitality Management or related field, or equivalent education/experience. Experience Seven years of hotel General Manager experience preferred. Marriott experience or fully branded hotel experience preferred. The Marriott Orlando Downtown Hotel is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis under applicable law. Seniority level
Director Employment type
Full-time Job function
Management Manufacturing Industries
Hospitality Sign in to set job alerts for “General Manager” roles. Referrals increase your chances of interviewing at Marriott Orlando Downtown by 2x Note: The final line about AI insights has been removed to keep the description focused on the role and comply with formatting rules.
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