The New York Public Library
Director of Product, Readers & Learners
The New York Public Library, New York, New York, us, 10261
Department:
Digital Location:
Stephen A. Schwarzman Building Compensation:
$160,000 - $180,000 / year Overview The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for over 125 years. Founded in 1895, NYPL is the nation's largest neighborhood public library system and the most used research library in the world. NYPL provides a fundamental resource to millions of readers, learners and scholars. The Library’s portfolio of digital products and platforms is the core linchpin in how our patrons near and far can access information to create new content, support their personal learning and build stronger communities. Reporting to the Senior Director of Product Management and User Experience, the Director of Product, Readers & Learners leads the Library’s digital efforts to modernize the reading experience and support the continued transformation of our libraries into iconic centers of learning. In this role you will be responsible to lead the patron digital experience as we engage, enable and empower New Yorkers to build a lifelong thriving reading and learning culture. At NYPL we serve all New Yorkers – children, teens, and adults alike – to ensure they all reach their potential. The ideal candidate is a dynamic product leader with a demonstrated track record of success in aligning cross-functional teams and partnering with stakeholders to deliver large scale innovative solutions that improve the lives of their users. Successful candidates will be able to lead the Library to become an exemplar for the ethical and sustainable use of technology in society. Responsibilities
Own and drive the product vision & strategy for the Library’s digital Readers & Learners portfolio Have a deep understanding of the digital landscape and ever-evolving market of reading and learning/education Champion the needs and experiences of our patrons so we have true empathy for our users Guide product delivery based on learnings, institutional priorities, and portfolio objectives Oversee and shape the creation of product roadmaps, deliverables, and user research Analyze competing offerings, conduct user research, and identify & prioritize opportunities Identify and track key metrics and user data to assess performance and identify potential areas for learning and improvement. Set and work towards goals to promote and increase reading, and to build community Required Education, Experience & Skills
Bachelor's degree - OR - Required Experience (listed below) 10 years of relevant experience, including a track record of accomplishment in a digital product or content leadership role 7+ years of experience in full lifecycle digital product management, including experience leading product discovery and development 7-8 years of management experience Demonstrable ability to work on a deadline Organized, focused, extremely detail oriented and adept at prioritization Ability to work collaboratively with multiple technical and non-technical teams to develop goals Excellent interpersonal, presentation, oral and written communication skills, including the ability to work effectively with all levels of staff and users Work Environment
Hybrid Work Environment Requires work in NYC office a minimum of 3 days a week; this is not a remote opportunity Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be
Helpful
to patrons and colleagues Be
Resourceful
in solving problems Be
Curious
in all aspects of your work Be
Welcoming
and
Inclusive
#J-18808-Ljbffr
Digital Location:
Stephen A. Schwarzman Building Compensation:
$160,000 - $180,000 / year Overview The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for over 125 years. Founded in 1895, NYPL is the nation's largest neighborhood public library system and the most used research library in the world. NYPL provides a fundamental resource to millions of readers, learners and scholars. The Library’s portfolio of digital products and platforms is the core linchpin in how our patrons near and far can access information to create new content, support their personal learning and build stronger communities. Reporting to the Senior Director of Product Management and User Experience, the Director of Product, Readers & Learners leads the Library’s digital efforts to modernize the reading experience and support the continued transformation of our libraries into iconic centers of learning. In this role you will be responsible to lead the patron digital experience as we engage, enable and empower New Yorkers to build a lifelong thriving reading and learning culture. At NYPL we serve all New Yorkers – children, teens, and adults alike – to ensure they all reach their potential. The ideal candidate is a dynamic product leader with a demonstrated track record of success in aligning cross-functional teams and partnering with stakeholders to deliver large scale innovative solutions that improve the lives of their users. Successful candidates will be able to lead the Library to become an exemplar for the ethical and sustainable use of technology in society. Responsibilities
Own and drive the product vision & strategy for the Library’s digital Readers & Learners portfolio Have a deep understanding of the digital landscape and ever-evolving market of reading and learning/education Champion the needs and experiences of our patrons so we have true empathy for our users Guide product delivery based on learnings, institutional priorities, and portfolio objectives Oversee and shape the creation of product roadmaps, deliverables, and user research Analyze competing offerings, conduct user research, and identify & prioritize opportunities Identify and track key metrics and user data to assess performance and identify potential areas for learning and improvement. Set and work towards goals to promote and increase reading, and to build community Required Education, Experience & Skills
Bachelor's degree - OR - Required Experience (listed below) 10 years of relevant experience, including a track record of accomplishment in a digital product or content leadership role 7+ years of experience in full lifecycle digital product management, including experience leading product discovery and development 7-8 years of management experience Demonstrable ability to work on a deadline Organized, focused, extremely detail oriented and adept at prioritization Ability to work collaboratively with multiple technical and non-technical teams to develop goals Excellent interpersonal, presentation, oral and written communication skills, including the ability to work effectively with all levels of staff and users Work Environment
Hybrid Work Environment Requires work in NYC office a minimum of 3 days a week; this is not a remote opportunity Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be
Helpful
to patrons and colleagues Be
Resourceful
in solving problems Be
Curious
in all aspects of your work Be
Welcoming
and
Inclusive
#J-18808-Ljbffr