Merkle Schweiz
SVP, Global SRE and DevOps, Data & Technology
Merkle Schweiz, New York, New York, United States
SVP, Global SRE and DevOps, Data & Technology
We are looking for an SVP, Global SRE and DevOps, Data and Technology to oversee the reliability, scalability, and operational excellence of our global platforms. You will lead a distributed team responsible for Site Reliability Engineering, DevOps tooling, infrastructure operations, and platform support.
You will join a well-established, high-performing team with technical ownership and mature processes. The platform, built in-house, supports the Dentsu.Connect product ecosystem and is expanding its impact across the broader enterprise.
This is a remote position reporting to Global Chief Product Officer, Products and Platforms.
Responsibilities
Lead a global team of ~20 engineers across SRE, DevOps, and infrastructure
Manage two team leads overseeing SRE/Support and DevOps/Infrastructure
Foster a culture of collaboration, accountability, and continuous learning
Engineering & Architecture
Provide strategic direction across SRE, DevOps, and infrastructure domains
Guide architectural decisions and participate in global architecture forums
Oversee the evolution of internal platforms and cloud environments (Azure)
Operational Excellence
Define and maintain reliability and performance standards (SLOs, SLIs)
Ensure monitoring, alerting, and operational tooling
Manage platform cost optimization and resource efficiency
Stakeholder Collaboration
Be the primary contact for platform reliability and tooling across global leadership
Collaborate with Product, Engineering, Security, Data, Compliance, and external partners
Represent platform engineering in cross-functional planning and governance forums
Strategic Planning
Develop long-term strategies for platform maturity and scalability
Identify opportunities for innovation and resilience across infrastructure and tooling
Manage strategic risks and dependencies
Leadership Approach We ask that you have a collaborative and transparent leadership style. You empower teams, promote autonomy, and foster shared accountability. Success is measured by the growth and effectiveness of the team, not individual heroics.
We value leaders who:
Build high-trust environments
Encourage learning and development
Navigate both strategic complexity and operational urgency
Scope of Ownership Functional oversight includes:
Site Reliability Engineering
DevOps Tooling and Developer Experience
Platform Operations, Observability, and Cost Optimization
Global Technical Support
Qualifications
Proven leadership in Site Reliability Engineering (SRE), DevOps, and Infrastructure Operations
Minimum of 10+ years in engineering roles, with significant experience in:
Running large-scale, complex platforms
Cloud infrastructure (preferably Azure)
Observability, monitoring, and cost optimization
Experience leading and managing global teams and cross-functional collaboration
Strong background in technical architecture, platform strategy, and operational excellence
Demonstrated ability to lead and work with Engineering, Product, Delivery and Data Teams
Skilled in strategic planning, risk management, and stakeholder engagement
Deep understanding of:
SRE principles (SLOs, SLIs, incident management)
CI/CD tooling and DevOps practices
Cloud automation and infrastructure-as-code
Familiarity with GitHub, GitHub Actions, and Snowflake DevOps practices
Ability to represent platform engineering in executive forums and cross-functional planning and expanding platform capabilities across enterprise environments
Ability to shape and execute long-term platform strategy
Committed to sustainable growth
The annual salary range for this position is $163,000 - $263,350. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits
Medical, vision, and dental insurance
Short-term and long-term disability insurance
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit the text below: www.dentsubenefitsplus.com
#LI-AJ1
Beware of Job Scams We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.
#J-18808-Ljbffr
You will join a well-established, high-performing team with technical ownership and mature processes. The platform, built in-house, supports the Dentsu.Connect product ecosystem and is expanding its impact across the broader enterprise.
This is a remote position reporting to Global Chief Product Officer, Products and Platforms.
Responsibilities
Lead a global team of ~20 engineers across SRE, DevOps, and infrastructure
Manage two team leads overseeing SRE/Support and DevOps/Infrastructure
Foster a culture of collaboration, accountability, and continuous learning
Engineering & Architecture
Provide strategic direction across SRE, DevOps, and infrastructure domains
Guide architectural decisions and participate in global architecture forums
Oversee the evolution of internal platforms and cloud environments (Azure)
Operational Excellence
Define and maintain reliability and performance standards (SLOs, SLIs)
Ensure monitoring, alerting, and operational tooling
Manage platform cost optimization and resource efficiency
Stakeholder Collaboration
Be the primary contact for platform reliability and tooling across global leadership
Collaborate with Product, Engineering, Security, Data, Compliance, and external partners
Represent platform engineering in cross-functional planning and governance forums
Strategic Planning
Develop long-term strategies for platform maturity and scalability
Identify opportunities for innovation and resilience across infrastructure and tooling
Manage strategic risks and dependencies
Leadership Approach We ask that you have a collaborative and transparent leadership style. You empower teams, promote autonomy, and foster shared accountability. Success is measured by the growth and effectiveness of the team, not individual heroics.
We value leaders who:
Build high-trust environments
Encourage learning and development
Navigate both strategic complexity and operational urgency
Scope of Ownership Functional oversight includes:
Site Reliability Engineering
DevOps Tooling and Developer Experience
Platform Operations, Observability, and Cost Optimization
Global Technical Support
Qualifications
Proven leadership in Site Reliability Engineering (SRE), DevOps, and Infrastructure Operations
Minimum of 10+ years in engineering roles, with significant experience in:
Running large-scale, complex platforms
Cloud infrastructure (preferably Azure)
Observability, monitoring, and cost optimization
Experience leading and managing global teams and cross-functional collaboration
Strong background in technical architecture, platform strategy, and operational excellence
Demonstrated ability to lead and work with Engineering, Product, Delivery and Data Teams
Skilled in strategic planning, risk management, and stakeholder engagement
Deep understanding of:
SRE principles (SLOs, SLIs, incident management)
CI/CD tooling and DevOps practices
Cloud automation and infrastructure-as-code
Familiarity with GitHub, GitHub Actions, and Snowflake DevOps practices
Ability to represent platform engineering in executive forums and cross-functional planning and expanding platform capabilities across enterprise environments
Ability to shape and execute long-term platform strategy
Committed to sustainable growth
The annual salary range for this position is $163,000 - $263,350. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.
Benefits
Medical, vision, and dental insurance
Short-term and long-term disability insurance
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit the text below: www.dentsubenefitsplus.com
#LI-AJ1
Beware of Job Scams We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team, using corporate email addresses (e.g., @dentsu.com or @merkle.com). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam, please report the incident to your bank, local police, or fraud protection authority immediately. Additionally, you can report the scam to us at jobfraud@dentsu.com so we can take appropriate action to request the website is taken down. Please note that Merkle and dentsu are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.
#J-18808-Ljbffr