Onehourpittsburghpa
Outbound Call Center Client Care Representative
Onehourpittsburghpa, San Diego, California, United States, 92189
Overview
Join Our Growing San Diego Team Today! Do you value professionalism and punctuality? Are you looking for an opportunity to rapidly grow with a company? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Job Summary
Are you a master on the phone? We are looking for an Inside Sales Coordinator and Marketing Specialist for a local HVAC company to act as a communication point for emergency and non-emergency calls, use client databases for outbound phone, mail, text, and email campaigns, and ensure all customers are taken care of. This position requires a high volume of outbound calls each day.
Benefits
Dental and Vision Insurance 100% PAID Health Insurance 401(k) matching Bonus based on performance Employee discounts Opportunity for advancement Paid time off Training & development
Compensation
Compensation :
$22 - $27 per hour plus Bonuses
Perks
Growth & Advancement Opportunities On-site Gym and Shower Access Employee Discounts on services such as discounted Mortgage Rates
JOB DUTIES
Follow up on sales leads and lists, outstanding proposals and repair quotes Manage multiple, ongoing, opportunities particularly focusing on selling service agreements and new equipment Sell, renew, and expand renewable service agreements, to both new and existing customers Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue Makes every effort to compress call scheduling, effectively maximizing productivity and revenue Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window Re-schedules appointment times at clients convenience as necessary Strictly adheres to the Dispatching for Profits Priority Service Schedule to ensure the right Technician is sent to the right appointment Shares responsibility to ensure that all Technicians arrive at their designated appointments on time Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues
Minimum Requirements
Outbound Lead Calling Experience Required High school diploma or equivalent required Must have good computer software skills Fast typing with experience in data entry Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills
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Join Our Growing San Diego Team Today! Do you value professionalism and punctuality? Are you looking for an opportunity to rapidly grow with a company? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Job Summary
Are you a master on the phone? We are looking for an Inside Sales Coordinator and Marketing Specialist for a local HVAC company to act as a communication point for emergency and non-emergency calls, use client databases for outbound phone, mail, text, and email campaigns, and ensure all customers are taken care of. This position requires a high volume of outbound calls each day.
Benefits
Dental and Vision Insurance 100% PAID Health Insurance 401(k) matching Bonus based on performance Employee discounts Opportunity for advancement Paid time off Training & development
Compensation
Compensation :
$22 - $27 per hour plus Bonuses
Perks
Growth & Advancement Opportunities On-site Gym and Shower Access Employee Discounts on services such as discounted Mortgage Rates
JOB DUTIES
Follow up on sales leads and lists, outstanding proposals and repair quotes Manage multiple, ongoing, opportunities particularly focusing on selling service agreements and new equipment Sell, renew, and expand renewable service agreements, to both new and existing customers Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue Makes every effort to compress call scheduling, effectively maximizing productivity and revenue Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window Re-schedules appointment times at clients convenience as necessary Strictly adheres to the Dispatching for Profits Priority Service Schedule to ensure the right Technician is sent to the right appointment Shares responsibility to ensure that all Technicians arrive at their designated appointments on time Debriefs with Technicians upon completion of jobs to identify any outstanding client satisfaction issues
Minimum Requirements
Outbound Lead Calling Experience Required High school diploma or equivalent required Must have good computer software skills Fast typing with experience in data entry Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills
#J-18808-Ljbffr