SUN Automation
This position will work as part of a team to provide support for end users of personal computers and the associated networks, hardware, and software. The Systems Administrator will be responsible for diagnosing and resolving tier 2-3 technical computer problems and issues, as well as maintaining essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
RESPONSIBILITIES
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Develop and maintain technical documentation and training material related to systems or workstations. Utilize and maintain help desk ticketing software; respond with urgency to IT support requests. Act as an escalation point for other members of the team with end user IT issues; assist in collecting, researching, and resolving these complaints. Perform ongoing day-to-day operations including maintaining system security, virus/malware software, monitoring usage statistics and system logs, backing up network data, and troubleshoot system-related problems as needed. Study software capabilities and operations to prepare system software installation; perform timely workstation/server hardware and software upgrades as required. Analyze system performance to optimize efficiency. Perform other work-related duties as assigned. QUALIFICATIONS
Bachelor's degree in Information Technology or related discipline, or a combination of education and working experience in lieu of a degree. Strong organizational skills with high energy, enthusiasm, and the ability to nurture numerous projects simultaneously. Must be people and team oriented, possess the ability to encourage team problem-solving, and have a willingness to accept ideas and suggestions from others. Previous experience utilizing general networking principles and working with virtual environments required. Proficiency in networking principles, hardware configuration (HPE Aruba, Barracuda), Windows Server 2016-2025, virtualization (Citrix, Hyper-V), Active Directory, Exchange, and Microsoft 365 administration - Entra, SharePoint, Teams, OneDrive etc. required. BENEFIT SUMMARY
Health and Wellness:
Medical; Dental; Vision. Financial Future:
401k Plan with Company Match ;
Bonus Program
(variable annual bonuses based on company performance);
Employee Stock Ownership Plan
(annual ESOP stock allocations after meeting eligibility criteria). Well-being and Support:
Wellness Program; Education Assistance; Paid Time Off. Safety and Comfort:
Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.
RESPONSIBILITIES
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Develop and maintain technical documentation and training material related to systems or workstations. Utilize and maintain help desk ticketing software; respond with urgency to IT support requests. Act as an escalation point for other members of the team with end user IT issues; assist in collecting, researching, and resolving these complaints. Perform ongoing day-to-day operations including maintaining system security, virus/malware software, monitoring usage statistics and system logs, backing up network data, and troubleshoot system-related problems as needed. Study software capabilities and operations to prepare system software installation; perform timely workstation/server hardware and software upgrades as required. Analyze system performance to optimize efficiency. Perform other work-related duties as assigned. QUALIFICATIONS
Bachelor's degree in Information Technology or related discipline, or a combination of education and working experience in lieu of a degree. Strong organizational skills with high energy, enthusiasm, and the ability to nurture numerous projects simultaneously. Must be people and team oriented, possess the ability to encourage team problem-solving, and have a willingness to accept ideas and suggestions from others. Previous experience utilizing general networking principles and working with virtual environments required. Proficiency in networking principles, hardware configuration (HPE Aruba, Barracuda), Windows Server 2016-2025, virtualization (Citrix, Hyper-V), Active Directory, Exchange, and Microsoft 365 administration - Entra, SharePoint, Teams, OneDrive etc. required. BENEFIT SUMMARY
Health and Wellness:
Medical; Dental; Vision. Financial Future:
401k Plan with Company Match ;
Bonus Program
(variable annual bonuses based on company performance);
Employee Stock Ownership Plan
(annual ESOP stock allocations after meeting eligibility criteria). Well-being and Support:
Wellness Program; Education Assistance; Paid Time Off. Safety and Comfort:
Safety Shoe and Prescription Safety Glasses Program; Seniority Recognition Program; Employee Assistance Program.