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Motive Companies

Credit Administrator II

Motive Companies, Santa Fe Springs, California, United States, 90670

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Details:

Position: Credit Administrator II (Temporary, Full-Time)

Our client is currently seeking a

Credit Administrator II

to join our Credit Department on a

temporary, full-time basis . This role is responsible for managing accounts receivable collections and maintaining proactive communication with customers to ensure timely payment and account resolution.

Key Responsibilities

Monitor and manage the

order queue

to ensure timely processing Oversee a

credit portfolio , including:

Reviewing customer account history, payment trends, credit limits, and average days to pay Making informed decisions on order release

Collaborate with the

Sales team

to review and release pending customer orders Utilize

weekly aging reports

(including 30/60/90-day metrics) to track past due accounts Systematically contact customers based on aging status and outstanding balances Communicate via

email and phone

to:

Address account status Schedule follow-ups Escalate issues to the Credit Supervisor as needed

Respond promptly to customer inquiries to ensure accurate resolution and positive collaboration Maintain detailed account notes using

ARI and IDI systems Participate in

weekly meetings

with the Credit Supervisor to review accounts aged 30+ days Investigate and resolve

payment discrepancies and disputes

using:

Prelude QFE

for dispute resolution Daily coding and follow-up on disputed invoices

Prepare

monthly reports

on delinquent accounts (60+ days), as directed by the Credit Supervisor Job Requirements

Details:

Qualifications & Skills

3-5 years

of experience in commercial collections High school diploma required ; post-secondary business education preferred Strong ability to

multitask and collaborate

in a fast-paced team environment Solid understanding of

commercial credit and collections Proven ability to make sound credit decisions based on customer history Excellent

oral and written communication skills

Payrate $25 - $27.50/hr