Director of Golf Operations

Overview The Director of Golf leads, develops, and delivers an innovative and dynamic golf instruction program that serves members of all ages and skill levels, as well as oversees the operations of our Signature Golf Shop. This position is responsible for maintaining the highest standards of teaching, organizing and mentoring instructional staff, and ensuring that the Polo Club remains at the forefront of golf education, in addition to managing, overseeing and driving the standards of our retail operations. Essential Responsibilities Provide private lessons, group clinics, junior golf programs, and on-course instruction. Oversee instructional programming and structuring. Research and utilize modern teaching technologies, video analysis, and performance metrics. Design instructional programming for beginner through advanced golfers, as well as specialized groups (ladies, men's, juniors). Oversee hard and soft goods retail operations for 3,000 square foot Signature Golf Shop. Collaborate with Shop Managers in merchandising, driving sales efforts, increasing revenue and introduction of compatible brands. Manage the scheduling, payroll for the instructional and retail staff. Collaborate with Director of Golf overseeing Tournaments and Operations regarding member communications. Partake in the special events planning process with Director of Golf overseeing Tournaments and Operations. Participate and be an active thought partner for the Club's Golf Committee. Manage lesson scheduling, tracking, and revenue reporting. Ensure teaching areas and practice facilities are maintained to the highest quality. Collaborate with the Golf Shop to align instruction with club fitting and merchandising initiatives. Recruit, train, and mentor a team of golf teaching and retail professionals. Foster a collaborative, service-focused culture within the department. Work closely with the Director of Golf and other golf leadership to integrate instructional programs into the overall golf operation. Develop relationships with members to encourage participation and grow the game. Act as an ambassador for Polo Club at club events, tournaments, and in the community. Deliver personalized, high-quality experiences consistent with Polo Club standards.

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