Weber Shandwick
Account Director, Client Experience - Healthcare
Weber Shandwick, New York, New York, us, 10261
Account Director, Client Experience - Healthcare
Apply for the
Account Director, Client Experience - Healthcare
role at
Weber Shandwick .
The Account Director will have proven leadership and client service skills, and experience managing integrated global communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long‑term partnerships and client satisfaction.
Primary Responsibilities
Maintain daily client contact, serving as a trusted resource and advisor
Facilitate cross‑functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
Act as effective, two‑way translator between clients and teams, actively counseling development of work in the best interest of all parties
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Have ownership of client financials and profitability
Coordinate integration with other agency partners
Successfully navigate conflicts across internal stakeholders, clients and agency partners
Manage ongoing team resourcing/staffing to ensure successful delivery of work product
Actively participate in agency development and assist with new business
Minimum Requirements
6-8 years of relevant global healthcare communications agency experience
Ability to translate client needs into workable plans/projects
Strong project management skills and attention to detail
Experience managing high‑performing teams; mentoring team members
Confident presenter and persuasive speaker
Financial acumen in the areas of budgeting, billing and staffing
Minimum: Bachelor’s Degree
Preferred Requirements
Strong decision‑making skills
Ability to multi‑task in a deadline‑oriented, fast‑paced environment
Collaborative team player
Exceptional judgment when working with clients, teams and vendors
Self‑motivated, entrepreneurial, and endlessly curious
Benefits
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays – Flexible holiday schedules
Short‑Term Disability
Paid Employee Family Leave
Family Building Benefit
NYC Salary range: $115,000 - $135,000
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.
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Account Director, Client Experience - Healthcare
role at
Weber Shandwick .
The Account Director will have proven leadership and client service skills, and experience managing integrated global communications programs. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long‑term partnerships and client satisfaction.
Primary Responsibilities
Maintain daily client contact, serving as a trusted resource and advisor
Facilitate cross‑functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
Act as effective, two‑way translator between clients and teams, actively counseling development of work in the best interest of all parties
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Have ownership of client financials and profitability
Coordinate integration with other agency partners
Successfully navigate conflicts across internal stakeholders, clients and agency partners
Manage ongoing team resourcing/staffing to ensure successful delivery of work product
Actively participate in agency development and assist with new business
Minimum Requirements
6-8 years of relevant global healthcare communications agency experience
Ability to translate client needs into workable plans/projects
Strong project management skills and attention to detail
Experience managing high‑performing teams; mentoring team members
Confident presenter and persuasive speaker
Financial acumen in the areas of budgeting, billing and staffing
Minimum: Bachelor’s Degree
Preferred Requirements
Strong decision‑making skills
Ability to multi‑task in a deadline‑oriented, fast‑paced environment
Collaborative team player
Exceptional judgment when working with clients, teams and vendors
Self‑motivated, entrepreneurial, and endlessly curious
Benefits
Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money – $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
MyDays – Flexible holiday schedules
Short‑Term Disability
Paid Employee Family Leave
Family Building Benefit
NYC Salary range: $115,000 - $135,000
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.
#J-18808-Ljbffr