The Bristal Assisted Living
Overview
The following responsibilities, qualifications, and related requirements describe the role of the Director of Community Relations. This position requires collaboration with Corporate Director of Sales, Regional Director of Operations, Marketing, and executive leadership to achieve occupancy and growth goals. All duties to be performed in accordance with company policies.
Responsibilities
Develop monthly/quarterly sales plans, in coordination with the Corporate Director of Sales, in support of organizational strategy and objectives.
Establish and monitor daily, weekly, and quarterly targets for your assigned sales team.
Analyze conversion ratios and steps within the sales process with the Executive Directors and Sales team.
Determine and implement training and coaching based on analysis of conversions and present findings and plans to the Corporate Director of Sales.
Work with the Corporate Director of Sales and Regional Director of Operations to ensure the first impression checklist is adhered to.
Hold weekly calls with the Executive Director and Sales team in each community to discuss upcoming admissions and strategize leads.
Cover the role of the Director of Community Relations when the position is absent within a given community and/or start-up community to sustain maximum occupancy levels.
Conduct regular on-site visits to communities in your assigned territory for quality control purposes.
Train and/or support new and existing Directors of Community Relations and Community Relations Coordinators on the CRM system, including handling inquiries, planning visits, database management, and daily, weekly & quarterly reporting.
Collaborate with the Marketing Department and Business Development team to implement marketing plans to achieve occupancy goals.
Recommend sales strategies for improvement based on market research and competitor analyses.
Understand the competitive landscape and market trends.
Ensure adherence to all policies and procedures pertaining to the Director of Community Relations.
Provide required reporting to the Vice President of Marketing and Corporate Director of Sales on progress in communities.
Update job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
All other duties as assigned by the Vice President of Sales.
Qualifications
Minimum five (5) years sales experience in the health care or retirement living setting.
Bachelor’s Degree in Business or Marketing preferred.
Able to work in fast-paced, self-directed entrepreneurial environment.
Excellent negotiation and sales skills.
Willing to travel within the Tri-state area.
Professional image.
Excellent telephone and communication skills.
Ability to relate well to the senior population.
Strong organizational skills with the ability to multi-task.
Computer literate and knowledge of MS Office.
Patience with perseverance and follow-through capabilities.
Required
Bachelors
Equal Opportunity This employer is an equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Responsibilities
Develop monthly/quarterly sales plans, in coordination with the Corporate Director of Sales, in support of organizational strategy and objectives.
Establish and monitor daily, weekly, and quarterly targets for your assigned sales team.
Analyze conversion ratios and steps within the sales process with the Executive Directors and Sales team.
Determine and implement training and coaching based on analysis of conversions and present findings and plans to the Corporate Director of Sales.
Work with the Corporate Director of Sales and Regional Director of Operations to ensure the first impression checklist is adhered to.
Hold weekly calls with the Executive Director and Sales team in each community to discuss upcoming admissions and strategize leads.
Cover the role of the Director of Community Relations when the position is absent within a given community and/or start-up community to sustain maximum occupancy levels.
Conduct regular on-site visits to communities in your assigned territory for quality control purposes.
Train and/or support new and existing Directors of Community Relations and Community Relations Coordinators on the CRM system, including handling inquiries, planning visits, database management, and daily, weekly & quarterly reporting.
Collaborate with the Marketing Department and Business Development team to implement marketing plans to achieve occupancy goals.
Recommend sales strategies for improvement based on market research and competitor analyses.
Understand the competitive landscape and market trends.
Ensure adherence to all policies and procedures pertaining to the Director of Community Relations.
Provide required reporting to the Vice President of Marketing and Corporate Director of Sales on progress in communities.
Update job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
All other duties as assigned by the Vice President of Sales.
Qualifications
Minimum five (5) years sales experience in the health care or retirement living setting.
Bachelor’s Degree in Business or Marketing preferred.
Able to work in fast-paced, self-directed entrepreneurial environment.
Excellent negotiation and sales skills.
Willing to travel within the Tri-state area.
Professional image.
Excellent telephone and communication skills.
Ability to relate well to the senior population.
Strong organizational skills with the ability to multi-task.
Computer literate and knowledge of MS Office.
Patience with perseverance and follow-through capabilities.
Required
Bachelors
Equal Opportunity This employer is an equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr