Office Associate II - Maine Correctional Center, Windham.

The Maine Department of Corrections is seeking an Office Associate II at the Maine Correctional Center in Windham, Maine. This position provides office and administrative support and is open to current Maine DOC employees and outside applicants. JOB DESCRIPTION This position involves performing complex, varied office support tasks, including creating and using varied correspondence formats, composing standard business correspondence, and developing and using computerized formats and/or graphics. TYPICAL DUTIES Comply with State policies, including those concerning human resource components of security protocols and agency information security and confidentiality policies. Create and use varied correspondence formats and compose standard business correspondence. Create basic graphics/illustration/publication work to produce informational materials. Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables, and/or maps. Post to, amend, and/or update web pages using established content and knowledge of modern office software. Examine documents/information, determine facts, detect errors and irregularities, and act as authorized. Receive, sign for, and deliver accountable mail. Collect, pack, and label printed materials. Input, arrange, code, transcribe, correct, and/or post standard forms and free-form data for data entry. Organize, record, and maintain computerized and/or manual files. Query for data via telephone, computer, and/or written/oral communication. Explain, inform, and/or initiate calls on routine matters. Refer non-routine inquiries to appropriate resource. May lead the work and provide guidance to co-workers on a project or intermittent basis. REQUIREMENTS Knowledge of the principles, practices, and equipment used in graphics, illustration, and publication work. Knowledge of information distribution using the internet. Knowledge of the principles and practices of informational presentations. An ability to create and use varied correspondence formats and compose standard business correspondence. Ability to prepare standard reports. Ability to develop and use computerized formats and/or graphics. Knowledge of customer service methods and techniques. Ability to communicate effectively with customers. Ability to determine facts, detect errors and resolve problems. Ability to follow oral and written instructions. Ability to establish and maintain effective working relationships. Ability to recommend and provide input on procedures and work methods. MINIMUM QUALIFICATIONS Training, education, or experience in office and administrative support work that demonstrates competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks. To apply, please submit an online application, resume, and cover letter. A background check with fingerprinting is required. Preference will be given to candidates with knowledge of statutory crime victim rights and/or the Criminal Justice system. Benefits of working for the State of Maine: Work-Life Fit – 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums. Dental Insurance – The State of Maine pays 100% of employee-only dental premiums. Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.

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