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Amazon Web Services (AWS)

ADC Manager, ADC Region Reliability Engineering

Amazon Web Services (AWS), Denver, Colorado, United States, 80285

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Overview ADC Manager, ADC Region Reliability Engineering

Join to apply for the ADC Manager, ADC Region Reliability Engineering role at Amazon Web Services (AWS).

Seeking a Leader to expand the AWS Region Reliability team in Denver.

Description Seeking a Leader to expand the AWS Region Reliability team in Denver! AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

We are looking for an Engineering and Operations Leader to help grow the Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders.

Role Fit Do you like helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies? Are you the type of person that works with all teams to make operations a better place through simplification of process, creation of automation or building scrappy tools? Would you like to drive the systems operations of the world’s largest scale cloud compute platform? Then this is the job for you. Joining Region Reliability empowers you to drive operational improvements across AWS to delight customers.

Our services operate at large scale with workloads critical to national security. These mission-critical cloud computing solutions require a relentless focus on operational excellence. Given the national security implications of our services, a deep passion for delivering reliable, secure, and high-performing infrastructure is essential. You will share big ideas and execute to deliver the next big innovations at rapid pace. You are a believer in the Dev-Ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall but solve them. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.

Responsibilities

Own the continual improvement of operations at AWS.

Identify Builder operational pain points from disparate data and drive actions to resolve them. Examples include creation, improvement, simplification, and elimination of processes. Knowing when to create a solution vs. improving existing tools.

Hire and develop the best leaders at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team.

Collaborate and learn from world-class leaders to meet world-class challenges, every day.

Work across Region Reliability to root cause operational challenges.

Hire, train, and grow new region reliability engineers.

Drive continual improvement in systems operations through tool building and automation.

Drive root cause analyses, in collaboration with software development teams, and influence local development to improve operational performance.

Report on the health of these services at an executive level.

Meet with internal and external customers to develop relationships and clarify requirements and schedules.

Collaborate with and learn from world-class leaders to meet world-class challenges, every day.

Work in an environment where operational excellence is the first priority, and where the degree of automation is above bar.

A day in the life RRE Line managers manage a team of Region Reliability Engineers. A typical day includes working with the team in the SCIF, unblocking workflows, collaborating with partner teams to drive manual task reduction through automation, and ensuring team SLAs are consistently met. You will mentor and grow your team and drive strategic initiatives to generate efficiencies across operational practices.

About The Team Why AWS: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate in ways that serve customers from startups to Global 500 companies.

Inclusive Team Culture: AWS values inclusion and supports employee-led affinity groups.

Work/Life Harmony: We value work-life harmony and flexibility in our culture.

Mentorship and Career Growth: We offer knowledge-sharing, mentorship, and career growth resources to help you develop.

Diverse Experiences: We encourage candidates to apply even if you do not meet all preferred qualifications.

Basic Qualifications

Associate's degree, Cloud+ or GICSP or GSEC or SSCP.

7+ years of relevant hands-on systems engineering and administrative experience in networking, storage systems, operating systems.

3+ years of experience as the systems engineering and operations leader for an Internet service or leading edge IT organization operating in a 24x7 environment.

3+ years of managing teams of 5 or more engineers.

Current, active US Government Security Clearance of TS/SCI.

Preferred Qualifications

Strong systems engineering fundamentals (networking, storage, operating systems).

Development experience with Python, Ruby, or Java.

Agile engineering practices (Kanban, continuous delivery, etc.).

Experience with distributed systems at scale.

AWS service usage on commercial or government cloud.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $142,100/year in our lowest geographic market up to $245,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon Development Center U.S., Inc.

Job ID: A3088526

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