UAB Medicine
Systems Analyst II - ENT - Virtualization Administration
UAB Medicine, Birmingham, Alabama, United States, 35275
Overview
Systems Analyst II - ENT - Virtualization Administration Compensation:
Pay Range: $81,525.00 - $132,475/year. Benefits available for eligible positions include: tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. UAB Medicine provides a variety of resources to support employees personally and professionally. Job Highlights:
A team of more than 400 professionals, Health System Information Services (HSIS) keeps UAB Medicine’s IT systems and infrastructure running to deliver quality care. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes. UAB Medicine is Alabama’s largest single-site employer, operating over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research. Job Summary The Virtualization System Administration role is to ensure the stability, performance and integrity of all Health System Citrix systems. This includes Virtual Applications (Citrix & Horizon), Netscaler ADM, virtual machines, infrastructure and networking components of a virtualized deployment. The System Administrator will diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide team and end user training where required. The System Administrator works with System Architects, Project Managers and clinical application subject matter experts to design and implement servers and systems to support highly available business and clinical applications. The System Administrator configures new implementations and develops processes and procedures for ongoing management and monitoring of the Citrix environments. Primary Responsibilities
Install, configure, and maintain physical & virtual servers that provide compute capabilities for Citrix & Horizon farms using several hypervisor technologies. Manage, monitor and maintain Citrix XenApp infrastructure, including XenApp servers, delivery groups, NetScaler, delivery controllers and related components Deploy virtual applications and desktops to end-users using XenApp and Horizon App. Install and configure XenApp & Horizon applications and test, troubleshoot and remediate application issues Experience with Windows Server 2016, 2019, 2022 Build and Administration Make sound configuration decisions in support of user experience consistency and environment integrity Configure and support printing from a number of enterprise-class printer models Manage Windows Server environment; Active Directory, DNS, DHCP, File and Print servers Standardize server configurations to ensure that deployments adhere to industry and Health System standards Deploy virtualized servers both manually and using automated methods Mentor less experienced teammates in all aspects of virtualized system administration Enhance reliability of systems through monitoring and alerting of potential and actual problems Work with Project Managers, Technical Specialists and Management to provide direction for projects, meet project deadlines and ensure project success Install new software releases and system upgrades, evaluate, and install patches Analyze and resolve problems associated with the operating system's servers, hardware, applications, and software Effectively utilize and apply group policy to enhance users’ virtual application and desktop experience Scripting skills including PowerShell and VBScript to support process automation Perform system backups and recovery and create and maintain a disaster recovery plan Participate in on call rotation Maintain policies, procedures, and associated training plans for server administration, usage, and disaster recovery Work closely with teams including Storage Team, Directory Services team, Linux Team and Windows Team to streamline deployment and maintenance of servers Receive and respond to incoming calls, automated alerts, notifications, and/or e-mails/ticketing system regarding server problems Utilize trouble ticketing and tracking system to coordinate work and document work tasks Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information Participate in maintaining all server security solutions, and ensure compliance with corporate security standards Respond to emergency server outages in accordance with business continuity and disaster recovery plans Conduct research on server products, services, protocols, and standards to remain abreast of developments in the server industry Off hours upgrades as required. Qualifications
Minimum requirements Associate's degree in Information Systems or a related field and six (6) years of related experience required. Work experience may substitute for education requirement. Preferred Qualifications Associate's degree in Information Systems and six (6) years of related work experience required. Work experience may substitute for education requirement. Extensive understanding of Citrix XenApp, XenDesktop, Horizon Virtual App, Horizon View, and related technologies; advanced understanding of Windows Server (profile redirection, roaming profiles, manipulating the default user profile and minimizing logon times); experience with Citrix 1912 LTSR and later a plus. Experience with Citrix PVS image lifecycle management (patching and testing); experience with Citrix App Layering a plus Good working knowledge of Citrix ADC (Application Delivery Controller) (aka NetScaler) gateway and ADM (Application Delivery Management) service provisioning and administration. Good working knowledge of Horizon virtualization administration, products and best practices. Strong working knowledge of Windows, Windows Server services, Active Directory, Group Policy and general TCP/IP topics Ability to prioritize multiple issues in a high-volume, high pressure environment Strong organizational and communication skills Experience working with VMware vSphere, Microsoft Hyper-V, Nutanix, Hyperconverged environments, and SAN storage solutions. Deep knowledge of servers, networks, authentication methods and directory services Working knowledge of server capacity planning, server security principles, and general server management best practices Primary Location
UAB Health System Job Category
Information Technology Organization
702150000 Health System Information Services Employee Status
Regular Shift Day/1st Shift
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Systems Analyst II - ENT - Virtualization Administration Compensation:
Pay Range: $81,525.00 - $132,475/year. Benefits available for eligible positions include: tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. UAB Medicine provides a variety of resources to support employees personally and professionally. Job Highlights:
A team of more than 400 professionals, Health System Information Services (HSIS) keeps UAB Medicine’s IT systems and infrastructure running to deliver quality care. Join our nationally ranked team at UAB Medicine, the No. 1 Best Large Employer in 2021 as ranked by Forbes. UAB Medicine is Alabama’s largest single-site employer, operating over 1,200 beds and over 200 clinics in Birmingham, Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research. Job Summary The Virtualization System Administration role is to ensure the stability, performance and integrity of all Health System Citrix systems. This includes Virtual Applications (Citrix & Horizon), Netscaler ADM, virtual machines, infrastructure and networking components of a virtualized deployment. The System Administrator will diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide team and end user training where required. The System Administrator works with System Architects, Project Managers and clinical application subject matter experts to design and implement servers and systems to support highly available business and clinical applications. The System Administrator configures new implementations and develops processes and procedures for ongoing management and monitoring of the Citrix environments. Primary Responsibilities
Install, configure, and maintain physical & virtual servers that provide compute capabilities for Citrix & Horizon farms using several hypervisor technologies. Manage, monitor and maintain Citrix XenApp infrastructure, including XenApp servers, delivery groups, NetScaler, delivery controllers and related components Deploy virtual applications and desktops to end-users using XenApp and Horizon App. Install and configure XenApp & Horizon applications and test, troubleshoot and remediate application issues Experience with Windows Server 2016, 2019, 2022 Build and Administration Make sound configuration decisions in support of user experience consistency and environment integrity Configure and support printing from a number of enterprise-class printer models Manage Windows Server environment; Active Directory, DNS, DHCP, File and Print servers Standardize server configurations to ensure that deployments adhere to industry and Health System standards Deploy virtualized servers both manually and using automated methods Mentor less experienced teammates in all aspects of virtualized system administration Enhance reliability of systems through monitoring and alerting of potential and actual problems Work with Project Managers, Technical Specialists and Management to provide direction for projects, meet project deadlines and ensure project success Install new software releases and system upgrades, evaluate, and install patches Analyze and resolve problems associated with the operating system's servers, hardware, applications, and software Effectively utilize and apply group policy to enhance users’ virtual application and desktop experience Scripting skills including PowerShell and VBScript to support process automation Perform system backups and recovery and create and maintain a disaster recovery plan Participate in on call rotation Maintain policies, procedures, and associated training plans for server administration, usage, and disaster recovery Work closely with teams including Storage Team, Directory Services team, Linux Team and Windows Team to streamline deployment and maintenance of servers Receive and respond to incoming calls, automated alerts, notifications, and/or e-mails/ticketing system regarding server problems Utilize trouble ticketing and tracking system to coordinate work and document work tasks Practice server asset management, including maintenance of server component inventory and related documentation and technical specifications information Participate in maintaining all server security solutions, and ensure compliance with corporate security standards Respond to emergency server outages in accordance with business continuity and disaster recovery plans Conduct research on server products, services, protocols, and standards to remain abreast of developments in the server industry Off hours upgrades as required. Qualifications
Minimum requirements Associate's degree in Information Systems or a related field and six (6) years of related experience required. Work experience may substitute for education requirement. Preferred Qualifications Associate's degree in Information Systems and six (6) years of related work experience required. Work experience may substitute for education requirement. Extensive understanding of Citrix XenApp, XenDesktop, Horizon Virtual App, Horizon View, and related technologies; advanced understanding of Windows Server (profile redirection, roaming profiles, manipulating the default user profile and minimizing logon times); experience with Citrix 1912 LTSR and later a plus. Experience with Citrix PVS image lifecycle management (patching and testing); experience with Citrix App Layering a plus Good working knowledge of Citrix ADC (Application Delivery Controller) (aka NetScaler) gateway and ADM (Application Delivery Management) service provisioning and administration. Good working knowledge of Horizon virtualization administration, products and best practices. Strong working knowledge of Windows, Windows Server services, Active Directory, Group Policy and general TCP/IP topics Ability to prioritize multiple issues in a high-volume, high pressure environment Strong organizational and communication skills Experience working with VMware vSphere, Microsoft Hyper-V, Nutanix, Hyperconverged environments, and SAN storage solutions. Deep knowledge of servers, networks, authentication methods and directory services Working knowledge of server capacity planning, server security principles, and general server management best practices Primary Location
UAB Health System Job Category
Information Technology Organization
702150000 Health System Information Services Employee Status
Regular Shift Day/1st Shift
#J-18808-Ljbffr