Citigroup Inc
Overview
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. Our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions support keeping the bank safe, managing global resources, and providing the tools workers need to succeed, while ensuring a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work, value respect for others, promote merit, and provide opportunities for personal development to all. If you are a problem solver who seeks passion in your work, come join us. Well enable growth and progress together. Role
The AI/ML Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The objective is to contribute to applications systems analysis and programming activities. Responsibilities
Conduct feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet business needs. Monitor and control all phases of the development process and provide user and operational support on applications to business users. Utilize in-depth knowledge of applications development to analyze problems, evaluate business and system processes, and apply industry standards. Recommend and develop security measures in post-implementation analysis to ensure system design and functionality. Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. Ensure essential procedures are followed and help define operating standards and processes. Serve as advisor or coach to new or lower-level analysts. Operate with limited direct supervision and exercise independent judgement and autonomy. Act as SME to senior stakeholders and team members, assess risk in business decisions, drive compliance with laws and regulations, and escalate or report control issues with transparency. Design, develop, and maintain software applications and systems; collaborate with developers, designers, and stakeholders to deliver solutions that meet business needs. Design, code, test, and debug software applications; collaborate with cross-functional teams to resolve issues. Develop chatbots and virtual assistants using chatbot platforms, programming languages, scripting, and APIs; implement NLP and NLU for intelligent conversations. Ensure code quality, perform code reviews, and provide mentoring to junior developers. Work with DevOps teams to establish CI/CD pipelines for automated releases. Troubleshoot and resolve technical issues and bugs in conversational AI solutions; stay current with trends in AI, NLP, and related technologies. Implement and configure conversational flows, NLP, and integrations. Qualifications
5-8 years of relevant experience Experience in systems analysis and programming of software applications Experience in managing and implementing successful projects Working knowledge of consulting/project management techniques/methods Ability to work under pressure and manage deadlines or changing requirements NLP Knowledge: Familiarity with NLP/NLU Chatbot Development: Experience in developing chatbots or conversational interfaces Strong experience in Java scripting Understanding in NodeJS Education
Bachelors degree / University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi and the Know Your Rights poster. #J-18808-Ljbffr
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. Our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions support keeping the bank safe, managing global resources, and providing the tools workers need to succeed, while ensuring a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work, value respect for others, promote merit, and provide opportunities for personal development to all. If you are a problem solver who seeks passion in your work, come join us. Well enable growth and progress together. Role
The AI/ML Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The objective is to contribute to applications systems analysis and programming activities. Responsibilities
Conduct feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet business needs. Monitor and control all phases of the development process and provide user and operational support on applications to business users. Utilize in-depth knowledge of applications development to analyze problems, evaluate business and system processes, and apply industry standards. Recommend and develop security measures in post-implementation analysis to ensure system design and functionality. Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems. Ensure essential procedures are followed and help define operating standards and processes. Serve as advisor or coach to new or lower-level analysts. Operate with limited direct supervision and exercise independent judgement and autonomy. Act as SME to senior stakeholders and team members, assess risk in business decisions, drive compliance with laws and regulations, and escalate or report control issues with transparency. Design, develop, and maintain software applications and systems; collaborate with developers, designers, and stakeholders to deliver solutions that meet business needs. Design, code, test, and debug software applications; collaborate with cross-functional teams to resolve issues. Develop chatbots and virtual assistants using chatbot platforms, programming languages, scripting, and APIs; implement NLP and NLU for intelligent conversations. Ensure code quality, perform code reviews, and provide mentoring to junior developers. Work with DevOps teams to establish CI/CD pipelines for automated releases. Troubleshoot and resolve technical issues and bugs in conversational AI solutions; stay current with trends in AI, NLP, and related technologies. Implement and configure conversational flows, NLP, and integrations. Qualifications
5-8 years of relevant experience Experience in systems analysis and programming of software applications Experience in managing and implementing successful projects Working knowledge of consulting/project management techniques/methods Ability to work under pressure and manage deadlines or changing requirements NLP Knowledge: Familiarity with NLP/NLU Chatbot Development: Experience in developing chatbots or conversational interfaces Strong experience in Java scripting Understanding in NodeJS Education
Bachelors degree / University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi and the Know Your Rights poster. #J-18808-Ljbffr