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AHEAD USA

ServiceNow QA Tester

AHEAD USA, Washington, District of Columbia, us, 20022

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ServiceNow QA Tester

As a ServiceNow Tester, you will utilize your extensive testing expertise and experience to design and define test cases for customers utilizing the ServiceNow platform. You ensure testing efforts are well documented and delivered with quality, owning the overall outcome of your projects. Roles and Responsibilities:

Coordinate with stakeholders to conduct testing Create and maintain manual test cases Create and maintain ATF Maintain documentations and Knowledge articles related to testing processes Mentor more junior members of the team Acts as the testing SME and QA point of contact for the customer Collaborate with developers to ensure proper execution of test cases Adds value to client by providing consultation in regards to testing strategy and improvement initiatives Qualifications:

Business process experience on at least one suite and at least two process areas outside of that suite within the ServiceNow platform Strong functional knowledge on at least one ServiceNow suite Able to understand business requirements and translate to test cases Certified System Administrator (Preferred) Experience with creating ATF test cases (Preferred) Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance, 401(k), Paid company holidays, Paid time off, Paid parental and caregiver leave, Plus more! See benefits for additional details.