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Medium

ServiceNow QA Tester

Medium, Chicago, Illinois, United States, 60290

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Overview AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

ServiceNow Tester As a ServiceNow Tester, you will utilize your extensive testing expertise and experience to design and define test cases for customers utilizing the ServiceNow platform. You ensure testing efforts are well documented and delivered with quality, owning the overall outcome of your projects.

Responsibilities

Coordinate with stakeholders to conduct testing

Create and maintain manual test cases

Create and maintain ATF

Maintain documentation and Knowledge articles related to testing processes

Mentor more junior members of the team

Act as the testing SME and QA point of contact for the customer

Collaborate with developers to ensure proper execution of test cases

Add value to client by providing consultation in regards to testing strategy and improvement initiatives

Qualifications

Business process experience on at least one ServiceNow suite and at least two process areas outside of that suite within the ServiceNow platform

Strong functional knowledge on at least one ServiceNow suite

Able to understand business requirements and translate to test cases

Certified System Administrator (Preferred)

Experience with creating ATF test cases (Preferred)

Strong presentation skills

Strong project and situational awareness

Strong communication skills

Strong attention to detail

Self-starter

$145,000 - $160,000 a year

Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Plus more! See benefits for additional details.

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

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