ZipRecruiter
Office Operations Manager, Real Estate
ZipRecruiter, Round Hill, Virginia, United States, 22141
Overview
Office Operations Manager — Real Estate Brokerage (Contract-to-Hire)
Compensation: $65,000–$75,000 base (DOE). Work Location: On-site across multiple Northern Virginia branch offices with main hub in Round Hill, VA. Parking: Complimentary on-site. Work Mode: Fully on-site (no hybrid/remote). Background Screening: Required.
Responsibilities
Multi-Site Operations:
Oversee daily office routines and standards across several nearby branches; ensure workstations, kitchens, and common areas are stocked and presentable; coordinate facilities needs (e.g., vendor visits for maintenance issues such as plumbing/electrical).
Scheduling & Communications:
Maintain office and training calendars; coordinate internal meetings, trainings, and recurring sales activities; distribute announcements and updates to agents and staff.
Event Logistics:
Plan and execute periodic office gatherings (e.g., team celebrations, networking mixers) and recurring market activities (e.g., monthly broker/open-tour style events).
Agent Onboarding & Records:
Guide new agents through brokerage onboarding and compliance steps, including association/MLS enrollment, brand setup, and required documentation; maintain agent files and licensing records.
Compliance Tracking:
Monitor continuing education / pre-licensing deadlines; notify agents of upcoming expirations and facilitate renewals as needed.
Marketing & Materials:
Coordinate brand assets and collateral (e.g., business cards, signage components); process agent marketing reimbursements in line with company policy and submit to accounting.
Transaction/Admin Systems:
Support agents with brokerage platforms (transaction management, CRM/marketing automation, MLS, and related tools); process listing/contract/lease files in the firm’s transaction system; answer “how-to” questions and provide basic troubleshooting.
Technology Support (Tier 1):
Serve as first point of contact for everyday tech needs; set up basic peripherals and drivers; escalate complex IT issues to the appropriate resource.
Access & Logistics:
Manage building credentials and parking passes for assigned offices; liaise with property management and vendors.
Qualifications
Experience:
3+ years managing office operations in a real estate brokerage or closely related environment.
Communication:
Clear, professional written and verbal communication with a service mindset.
People & Time Management:
Proven ability to support a large agent population, juggle priorities, and meet deadlines in a fast-paced, multi-site setting.
Tech Proficiency:
Strong Microsoft Office skills and comfort learning brokerage platforms (transaction management, CRM/marketing, MLS, e-signature).
Nice to Have
Familiarity with regional Realtor associations/MLS enrollment processes.
Experience coordinating office events and vendor relationships.
Basic aptitude for desktop/printer setup and troubleshooting.
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Compensation: $65,000–$75,000 base (DOE). Work Location: On-site across multiple Northern Virginia branch offices with main hub in Round Hill, VA. Parking: Complimentary on-site. Work Mode: Fully on-site (no hybrid/remote). Background Screening: Required.
Responsibilities
Multi-Site Operations:
Oversee daily office routines and standards across several nearby branches; ensure workstations, kitchens, and common areas are stocked and presentable; coordinate facilities needs (e.g., vendor visits for maintenance issues such as plumbing/electrical).
Scheduling & Communications:
Maintain office and training calendars; coordinate internal meetings, trainings, and recurring sales activities; distribute announcements and updates to agents and staff.
Event Logistics:
Plan and execute periodic office gatherings (e.g., team celebrations, networking mixers) and recurring market activities (e.g., monthly broker/open-tour style events).
Agent Onboarding & Records:
Guide new agents through brokerage onboarding and compliance steps, including association/MLS enrollment, brand setup, and required documentation; maintain agent files and licensing records.
Compliance Tracking:
Monitor continuing education / pre-licensing deadlines; notify agents of upcoming expirations and facilitate renewals as needed.
Marketing & Materials:
Coordinate brand assets and collateral (e.g., business cards, signage components); process agent marketing reimbursements in line with company policy and submit to accounting.
Transaction/Admin Systems:
Support agents with brokerage platforms (transaction management, CRM/marketing automation, MLS, and related tools); process listing/contract/lease files in the firm’s transaction system; answer “how-to” questions and provide basic troubleshooting.
Technology Support (Tier 1):
Serve as first point of contact for everyday tech needs; set up basic peripherals and drivers; escalate complex IT issues to the appropriate resource.
Access & Logistics:
Manage building credentials and parking passes for assigned offices; liaise with property management and vendors.
Qualifications
Experience:
3+ years managing office operations in a real estate brokerage or closely related environment.
Communication:
Clear, professional written and verbal communication with a service mindset.
People & Time Management:
Proven ability to support a large agent population, juggle priorities, and meet deadlines in a fast-paced, multi-site setting.
Tech Proficiency:
Strong Microsoft Office skills and comfort learning brokerage platforms (transaction management, CRM/marketing, MLS, e-signature).
Nice to Have
Familiarity with regional Realtor associations/MLS enrollment processes.
Experience coordinating office events and vendor relationships.
Basic aptitude for desktop/printer setup and troubleshooting.
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