BrightSpeed
Manager, Real Estate Facilities Operations
BrightSpeed, Charlotte, North Carolina, United States, 28245
We are looking for a Manager, Real Estate Facilities Operations (REFM) to join our growing team. In this role, you will be responsible for the day-to-day provisioning of facility management services to include corrective and preventive maintenance, planning and end-to-end responsibility for expense budgets relating to their specific area of responsibility. You will lead a team of exempt and non-exempt employees and will partner with other internal teams as required. You will be responsible for:
1.25M 1.75M SF of owned and leased real estate
350 500 facility locations
Managing various facility types including central offices, service/work centers, and garages
$7.5M - $10M in operating expense
$1M - $3M in capital spend, 10+ projects
As a Manager, Real Estate Facilities Operations, your duties and responsibilities will include: Ensure the safety and operational reliability of area of responsibility within parameters of the approved expense budget Facilitate corrective repairs, preventative maintenance and other services as may be required within the area of responsibility as per established standards Supervise internal staff and/or contracted service providers in the delivery of corrective and preventative maintenance and other Real Estate services Utilize established systems, tools and programs to ensure service continuity and achieve key objectives in areas such as cost management, service delivery and client relationships/communication Administer Safety and Disaster Recovery Programs as required Travel as required; maintain availability via cell phone and serve as 24x7 on-call point of contact on a rotating/periodic basis Identify capital and expense projects required to maintain and/or improve company assets Partner with Construction Managers to develop and manage annual multimillion dollar capital improvement budget Assist with operational expense budgets in accordance with established guidelines Strategically develop and maintain capital and expense replacement programs for area of responsibility Directly manage assigned capital and expense projects within area of responsibility Balance contractor and budget resources in territory to deliver projects on schedule, within budget and meeting the Brightspeed standard quality of work Interface with various internal business units to ensure facilities are managed in accordance with customer requirements Assist with other Real Estate matters such as leasing and landlord relations, tenant and building communications, environmental health and safety issues and facility audits Serve as point of communication between Real Estate and other teams as needed
Qualifications College degree in Business, Engineering, Construction or related fields preferred; alternately, equivalent (5-10 years) facility or project management experience, preferably within a large organization Prior experience managing people Prior experience managing property remotely Industry certification preferred; Real Estate License, BOMA, IFMA, PMP or other Business Management or technical certification Proven success in a corporate setting, working with all levels of management Strong written, verbal, and presentation skills Expertise in, and operational knowledge of commercial and technical space Technical knowledge of building systems (mechanical, electrical and energy management) Ability to focus on client service and conflict resolution Ability to manage various vendors/contractors in delivering service components Detail-oriented with strong planning, monitoring and follow-up skills Ability to work effectively with other disciplines within the Real Estate Organization and other business units Strong negotiation skills Self-starter with results-oriented attitude Capable of adhering to Company management processes and utilizing proper accounting coding for projects/assets Capacity to directly manage engineering consultants, construction contractors or any other vendors as required for successful implementation Knowledge of property codes & policies (local building & fire codes, Brightspeed practices and guidelines, etc.) as well as the project zoning/permitting process Good understanding of various corporate support functions (Legal, Procurement, Environmental, etc), and how to effectively and efficiently utilize those resources to deliver objectives
Additional Information Why join us? We aspire to contemporary ways of working. Brightspeed is recognized as a Top Workplace; our HQ is located in Charlotte, NC with hybrid, remote, office or field-based roles depending on position and business needs. We invest in technology to keep our team connected. We offer competitive compensation and comprehensive benefits. Brightspeed offers a comprehensive benefits program, including medical, dental, vision, life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging
are at the center of our belief in Being Real. A diverse team helps us promote equity in the communities we serve. Brightspeed is an Equal Opportunity Employer. If accommodations are required, please contact taaccommodationrequests@brightspeed.com. For all applicants, please review our Privacy Notices: Brightspeeds Privacy Notice for California Residents and Brightspeeds Privacy Notice. Seniority level: Associate Employment type: Full-time Job function: Other Industries: Telecommunications #J-18808-Ljbffr
As a Manager, Real Estate Facilities Operations, your duties and responsibilities will include: Ensure the safety and operational reliability of area of responsibility within parameters of the approved expense budget Facilitate corrective repairs, preventative maintenance and other services as may be required within the area of responsibility as per established standards Supervise internal staff and/or contracted service providers in the delivery of corrective and preventative maintenance and other Real Estate services Utilize established systems, tools and programs to ensure service continuity and achieve key objectives in areas such as cost management, service delivery and client relationships/communication Administer Safety and Disaster Recovery Programs as required Travel as required; maintain availability via cell phone and serve as 24x7 on-call point of contact on a rotating/periodic basis Identify capital and expense projects required to maintain and/or improve company assets Partner with Construction Managers to develop and manage annual multimillion dollar capital improvement budget Assist with operational expense budgets in accordance with established guidelines Strategically develop and maintain capital and expense replacement programs for area of responsibility Directly manage assigned capital and expense projects within area of responsibility Balance contractor and budget resources in territory to deliver projects on schedule, within budget and meeting the Brightspeed standard quality of work Interface with various internal business units to ensure facilities are managed in accordance with customer requirements Assist with other Real Estate matters such as leasing and landlord relations, tenant and building communications, environmental health and safety issues and facility audits Serve as point of communication between Real Estate and other teams as needed
Qualifications College degree in Business, Engineering, Construction or related fields preferred; alternately, equivalent (5-10 years) facility or project management experience, preferably within a large organization Prior experience managing people Prior experience managing property remotely Industry certification preferred; Real Estate License, BOMA, IFMA, PMP or other Business Management or technical certification Proven success in a corporate setting, working with all levels of management Strong written, verbal, and presentation skills Expertise in, and operational knowledge of commercial and technical space Technical knowledge of building systems (mechanical, electrical and energy management) Ability to focus on client service and conflict resolution Ability to manage various vendors/contractors in delivering service components Detail-oriented with strong planning, monitoring and follow-up skills Ability to work effectively with other disciplines within the Real Estate Organization and other business units Strong negotiation skills Self-starter with results-oriented attitude Capable of adhering to Company management processes and utilizing proper accounting coding for projects/assets Capacity to directly manage engineering consultants, construction contractors or any other vendors as required for successful implementation Knowledge of property codes & policies (local building & fire codes, Brightspeed practices and guidelines, etc.) as well as the project zoning/permitting process Good understanding of various corporate support functions (Legal, Procurement, Environmental, etc), and how to effectively and efficiently utilize those resources to deliver objectives
Additional Information Why join us? We aspire to contemporary ways of working. Brightspeed is recognized as a Top Workplace; our HQ is located in Charlotte, NC with hybrid, remote, office or field-based roles depending on position and business needs. We invest in technology to keep our team connected. We offer competitive compensation and comprehensive benefits. Brightspeed offers a comprehensive benefits program, including medical, dental, vision, life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging
are at the center of our belief in Being Real. A diverse team helps us promote equity in the communities we serve. Brightspeed is an Equal Opportunity Employer. If accommodations are required, please contact taaccommodationrequests@brightspeed.com. For all applicants, please review our Privacy Notices: Brightspeeds Privacy Notice for California Residents and Brightspeeds Privacy Notice. Seniority level: Associate Employment type: Full-time Job function: Other Industries: Telecommunications #J-18808-Ljbffr