Manpower Group Inc.
Production Application Support, Mainframe- Plano or Chandler
Manpower Group Inc., Plano, Texas, us, 75086
Our client, a leading financial services organization, is seeking a Production Application Support, Mainframe- Plano or Chandler to join their team. As a Production Application Support, Mainframe- Plano or Chandler, you will be part of the Banking Production Services group supporting critical real-time banking applications. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a proactive approach to operational excellence, which will align successfully in the organization.
Job Title:
Production Application Support, Mainframe- Plano or Chandler
Location:
Plano, TX or Chandler, AZ
Pay Range: Competitive
What's the Job?
Provide day-to-day production application support for banking platforms and associated applications.
Investigate and troubleshoot issues, participate in incident bridges, and coordinate resolution efforts with relevant teams.
Offer technical support on payments applications, conducting in-depth analysis and follow-up to identify root causes.
Document operational procedures, problem tickets, and contingency plans to ensure operational readiness and compliance.
Engage with stakeholders across GTO, including CIO and business partners, to support risk, audit, and regulatory activities.
What's Needed?
Minimum of five years of experience with Mainframe technologies such as COBOL, JCL, IMS DB/DC, and DB2.
Proficiency with utilities like BMC, Endevor, TWS, CA7, and TSO, along with release management tools and transmission protocols (NDM, FTP).
Experience with SQL, monitoring tools like Splunk, and application support processes including incident and release management.
Strong root cause analysis skills and experience managing stakeholder relationships across diverse teams.
Excellent communication skills and a commitment to continuous process and tool improvements.
What's in it for me?
Opportunity to work in a dynamic, supportive environment with a focus on operational excellence.
Engagement in meaningful projects that impact global banking operations.
Collaborate with talented professionals across various locations and disciplines.
Gain exposure to cutting-edge technologies and industry best practices.
Be part of a team that values diversity, inclusion, and professional growth.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
-
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Job Title:
Production Application Support, Mainframe- Plano or Chandler
Location:
Plano, TX or Chandler, AZ
Pay Range: Competitive
What's the Job?
Provide day-to-day production application support for banking platforms and associated applications.
Investigate and troubleshoot issues, participate in incident bridges, and coordinate resolution efforts with relevant teams.
Offer technical support on payments applications, conducting in-depth analysis and follow-up to identify root causes.
Document operational procedures, problem tickets, and contingency plans to ensure operational readiness and compliance.
Engage with stakeholders across GTO, including CIO and business partners, to support risk, audit, and regulatory activities.
What's Needed?
Minimum of five years of experience with Mainframe technologies such as COBOL, JCL, IMS DB/DC, and DB2.
Proficiency with utilities like BMC, Endevor, TWS, CA7, and TSO, along with release management tools and transmission protocols (NDM, FTP).
Experience with SQL, monitoring tools like Splunk, and application support processes including incident and release management.
Strong root cause analysis skills and experience managing stakeholder relationships across diverse teams.
Excellent communication skills and a commitment to continuous process and tool improvements.
What's in it for me?
Opportunity to work in a dynamic, supportive environment with a focus on operational excellence.
Engagement in meaningful projects that impact global banking operations.
Collaborate with talented professionals across various locations and disciplines.
Gain exposure to cutting-edge technologies and industry best practices.
Be part of a team that values diversity, inclusion, and professional growth.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
-
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.