City of Sheboygan, WI
Salary :
$47,652.80 - $52,956.80 Annually Location :
Sheboygan City Hall, WI Job Type:
Full Time Job Number:
10012025 Department:
Clerk Department Opening Date:
10/01/2025 Closing Date:
10/15/2025 11:59 PM Central FLSA:
Non-Exempt
Summary of Job
The City Clerk's Office provides Common Council with centralized staff support under the direction of the elected City Clerk. The office serves as a document and information resource to the Council, City departments, as well as citizens of Sheboygan. The Clerk's Office facilitates local elections, offers permitting and licensing assistance, and maintains the official records of the City of Sheboygan.
The Council and License Clerk performs diverse and responsible secretarial duties including maintenance of Council records, leading the complete licensing process, and performing duties requiring individual judgment, initiative and specialized knowledge in carrying out procedures and applying laws and regulations. The Council and License Clerk is a public facing position frequently providing customer service to citizens and other entities with their licensing needs. It is imperative job duties are performed with respect, integrity, objectivity and in the best interest of the City.? All City employees are expected to be honest and truthful at all times. Responsibilities
Essential Responsibilities: Completes licensing process relative to the application, receipt of fees and issuance of all licenses, composition of letters to licensees, and correspondence with the Wisconsin Department of Revenue. Administers applications, correspondence, documentation, conducts all records checks (Wisconsin Circuit Court fines, State Department of Justice Criminal Records, local fines and outstanding fees, assessments, etc. owed to the City), and issues licenses. Maintains regular contact with the Wisconsin Department of Revenue; League of Municipalities attorneys; Federal Alcohol, Tobacco and Firearms agents; City Attorneys and Committee on Licensing, Hearings, and Public Safety Chairman and Vice-chairman regarding issues relating to alcohol, tobacco, and all other miscellaneous licensing for the City. Attends Committee on Licensing, Hearings, and Public Safety as required. Creates, maintains, and distributes information packets for new business owners operating in the City and liquor licensing information packets for new applicants. Submits records of alcohol and tobacco license holders for every licensing period to the State of Wisconsin Department of Revenue, Department of Financial Institutions and Federal Alcohol, Tobacco and Firearms Division. Maintains ongoing record of all license applicants being called in before the Committee on Licensing, Hearings, and Public Safety and follows up on final adjudication. Researches and maintains all State and Federal Forms and literature relating to licensing. Trains members of the Licensing, Hearings, and Public Safety Committee as requested on licensing procedures, State Statutes, and Council process for granting and issuing licenses. Collaborates with the police department to issue appropriate licenses; seeking input from the City Attorney's office as necessary. Maintains current list of Transient Merchants in the City. Maintains the department license calendar. Processes Tax Exempt forms and files summary with the State (even numbered years). General Responsibilities:
Assists City Clerk in organizing and administering the filing of campaign financing statements and reporting; monitors and reviews filings to insure they are complete and in compliance. Assists the City Clerk and Elections Clerk in conducting City elections; assists in performing pre-election support functions, providing information to candidates and the public about elections, processing absentee ballots, and utilizing the WisVote system to manage voter information. Coordinates and oversees the handling of the incoming and outgoing mail; operates all mail room equipment. Develops, maintains responsibility for, and recommends improvements to an efficient filing system and retrieval system and efficient office methods and procedures. Assists the City Clerk in prioritizing job responsibilities to meet deadlines. Receives and screens telephone calls and visitors and acts as an intermediary for the department head. Produces monthly accounting/usage data of photocopy and mail machine. Operates office equipment such as the photocopier, computer, postage machine and meter, document reader/printer, and license camera. Performs all job duties of any position in the office during an absence.
Other Duties:?
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.? Education & Experience
High school diploma or equivalent required. Minimum of four (4) years of progressively responsible office experience, including responsibility for office functions required. Minimum of two (2) years of experience in a customer facing/customer service position required. Qualifications & Skills
Thorough knowledge of modern office methods, practices, and equipment. Advanced in reading, writing, and spelling in English. Advanced typing speed and accuracy. Ability to learn the State laws and City ordinances regulating Council recording and licensing procedures and ability to implement the same within three months. Knowledge of data processing procedures relative to record keeping for licensing and other office records. Ability to exercise good judgment, courtesy, and tact in receiving office callers and making proper disposition of problems. Ability to work with employees and/or members of the public who may be angry or upset. Ability to communicate effectively in written and verbal form. Ability to prepare and maintain accurate and complete reports and records and to prepare and present reports and make presentations as needed or required. Ability to work with all demographics preferred. Knowledge of basic budgeting principles required. Knowledge of principles and practices of accounting, budgeting, and finance in municipalities. Ability to maintain regular punctual and predictable attendance and to work overtime and extra hours as required. Ability to act, make decisions, and justify action based on logic, good judgment and rational thought. Work Environment:
Employee frequently must stand, walk, sit, talk, hear, and reach with hands and arms on a frequent basis. Employee occasionally must lift, bend, stop, and retrieve files and boxes weighing up to 25-30 pounds occasionally. Position requires the operation of office equipment and requires repetitive hand movement and fine coordination to operate computer equipment. Required to travel to other locations for meetings, trainings, conferences, etc. Occasional attendance at evening meetings may be required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Post Job Offer Requirements: Job offers for this position are contingent on the individual passing a pre-employment background check. The City of Sheboygan is an Equal Opportunity Employer. Why Work for Us? At the City of Sheboygan, we believe in taking care of our employees. That's why we offer a comprehensive benefits package that includes:
Health, Dental, and Vision Insurances:
Stay healthy and secure with our comprehensive insurance coverage. Annual Employer HSA Contribution:
We invest in your well-being by contributing to your Health Savings Account. Employer Sponsored Clinic:
Access convenient and affordable healthcare services through our dedicated clinic. Paid Time Off :
Enjoy a healthy work-life balance with generous paid time off. Participation in the Wisconsin Retirement System:
Plan for your future with our retirement savings program. Life Insuranc
e:
Base plan covered by the City. Paid Holidays:
Eligible upon hire. Enjoy 10 paid holidays. And So Much More!
01
How would you describe excellent customer service? Required Question
$47,652.80 - $52,956.80 Annually Location :
Sheboygan City Hall, WI Job Type:
Full Time Job Number:
10012025 Department:
Clerk Department Opening Date:
10/01/2025 Closing Date:
10/15/2025 11:59 PM Central FLSA:
Non-Exempt
Summary of Job
The City Clerk's Office provides Common Council with centralized staff support under the direction of the elected City Clerk. The office serves as a document and information resource to the Council, City departments, as well as citizens of Sheboygan. The Clerk's Office facilitates local elections, offers permitting and licensing assistance, and maintains the official records of the City of Sheboygan.
The Council and License Clerk performs diverse and responsible secretarial duties including maintenance of Council records, leading the complete licensing process, and performing duties requiring individual judgment, initiative and specialized knowledge in carrying out procedures and applying laws and regulations. The Council and License Clerk is a public facing position frequently providing customer service to citizens and other entities with their licensing needs. It is imperative job duties are performed with respect, integrity, objectivity and in the best interest of the City.? All City employees are expected to be honest and truthful at all times. Responsibilities
Essential Responsibilities: Completes licensing process relative to the application, receipt of fees and issuance of all licenses, composition of letters to licensees, and correspondence with the Wisconsin Department of Revenue. Administers applications, correspondence, documentation, conducts all records checks (Wisconsin Circuit Court fines, State Department of Justice Criminal Records, local fines and outstanding fees, assessments, etc. owed to the City), and issues licenses. Maintains regular contact with the Wisconsin Department of Revenue; League of Municipalities attorneys; Federal Alcohol, Tobacco and Firearms agents; City Attorneys and Committee on Licensing, Hearings, and Public Safety Chairman and Vice-chairman regarding issues relating to alcohol, tobacco, and all other miscellaneous licensing for the City. Attends Committee on Licensing, Hearings, and Public Safety as required. Creates, maintains, and distributes information packets for new business owners operating in the City and liquor licensing information packets for new applicants. Submits records of alcohol and tobacco license holders for every licensing period to the State of Wisconsin Department of Revenue, Department of Financial Institutions and Federal Alcohol, Tobacco and Firearms Division. Maintains ongoing record of all license applicants being called in before the Committee on Licensing, Hearings, and Public Safety and follows up on final adjudication. Researches and maintains all State and Federal Forms and literature relating to licensing. Trains members of the Licensing, Hearings, and Public Safety Committee as requested on licensing procedures, State Statutes, and Council process for granting and issuing licenses. Collaborates with the police department to issue appropriate licenses; seeking input from the City Attorney's office as necessary. Maintains current list of Transient Merchants in the City. Maintains the department license calendar. Processes Tax Exempt forms and files summary with the State (even numbered years). General Responsibilities:
Assists City Clerk in organizing and administering the filing of campaign financing statements and reporting; monitors and reviews filings to insure they are complete and in compliance. Assists the City Clerk and Elections Clerk in conducting City elections; assists in performing pre-election support functions, providing information to candidates and the public about elections, processing absentee ballots, and utilizing the WisVote system to manage voter information. Coordinates and oversees the handling of the incoming and outgoing mail; operates all mail room equipment. Develops, maintains responsibility for, and recommends improvements to an efficient filing system and retrieval system and efficient office methods and procedures. Assists the City Clerk in prioritizing job responsibilities to meet deadlines. Receives and screens telephone calls and visitors and acts as an intermediary for the department head. Produces monthly accounting/usage data of photocopy and mail machine. Operates office equipment such as the photocopier, computer, postage machine and meter, document reader/printer, and license camera. Performs all job duties of any position in the office during an absence.
Other Duties:?
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.? Education & Experience
High school diploma or equivalent required. Minimum of four (4) years of progressively responsible office experience, including responsibility for office functions required. Minimum of two (2) years of experience in a customer facing/customer service position required. Qualifications & Skills
Thorough knowledge of modern office methods, practices, and equipment. Advanced in reading, writing, and spelling in English. Advanced typing speed and accuracy. Ability to learn the State laws and City ordinances regulating Council recording and licensing procedures and ability to implement the same within three months. Knowledge of data processing procedures relative to record keeping for licensing and other office records. Ability to exercise good judgment, courtesy, and tact in receiving office callers and making proper disposition of problems. Ability to work with employees and/or members of the public who may be angry or upset. Ability to communicate effectively in written and verbal form. Ability to prepare and maintain accurate and complete reports and records and to prepare and present reports and make presentations as needed or required. Ability to work with all demographics preferred. Knowledge of basic budgeting principles required. Knowledge of principles and practices of accounting, budgeting, and finance in municipalities. Ability to maintain regular punctual and predictable attendance and to work overtime and extra hours as required. Ability to act, make decisions, and justify action based on logic, good judgment and rational thought. Work Environment:
Employee frequently must stand, walk, sit, talk, hear, and reach with hands and arms on a frequent basis. Employee occasionally must lift, bend, stop, and retrieve files and boxes weighing up to 25-30 pounds occasionally. Position requires the operation of office equipment and requires repetitive hand movement and fine coordination to operate computer equipment. Required to travel to other locations for meetings, trainings, conferences, etc. Occasional attendance at evening meetings may be required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Post Job Offer Requirements: Job offers for this position are contingent on the individual passing a pre-employment background check. The City of Sheboygan is an Equal Opportunity Employer. Why Work for Us? At the City of Sheboygan, we believe in taking care of our employees. That's why we offer a comprehensive benefits package that includes:
Health, Dental, and Vision Insurances:
Stay healthy and secure with our comprehensive insurance coverage. Annual Employer HSA Contribution:
We invest in your well-being by contributing to your Health Savings Account. Employer Sponsored Clinic:
Access convenient and affordable healthcare services through our dedicated clinic. Paid Time Off :
Enjoy a healthy work-life balance with generous paid time off. Participation in the Wisconsin Retirement System:
Plan for your future with our retirement savings program. Life Insuranc
e:
Base plan covered by the City. Paid Holidays:
Eligible upon hire. Enjoy 10 paid holidays. And So Much More!
01
How would you describe excellent customer service? Required Question