Hartford HealthCare is hiring: Unit Secretary in Windham

Join Hartford HealthCare as a Unit Secretary

Location Detail: Windham Community Memorial

Shift Detail: Normal shift hours: Monday - Friday, 8:00am - 4:30pm, with occasional needs outside of those times.

Work where every moment matters. Every day, almost 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here.

Job Summary
The Unit Secretary plays a vital role in supporting the daily operations of the surgical unit and Peri-Op Services. This role provides essential administrative and clerical support to ensure the smooth and efficient functioning of the associated units. This role also serves as a key liaison between nursing staff, surgical teams, patients, and other departments, coordinating communications, and supporting the delivery of high-quality patient care.

Key Responsibilities

• Greet and assist patients, families, and visitors in a professional and courteous manner.
• Answer and direct phone calls, relay messages, and manage communication between OR staff and other departments.
• Maintain and update unit logs, and other regulatory records in accordance with hospital policies and HIPAA regulations.
• Prepare and distribute daily OR schedules and updates.
• Order and maintain inventory of office supplies and forms used.
• Assist with data entry, filing, and scanning of documents
• Support the nursing and surgical staff with clerical tasks as needed, including printing labels, forms, and organizing patient information.
• Monitor and respond to requests for patient transport, equipment, or other logistical needs.
• Ensure timely and accurate response of patient admissions, discharges, and transfers.
• Ensure compliance with hospital policies, infection control standards, and regulatory requirements.
• Participate in quality improvement initiatives and assist with data collection and reporting.

Qualifications

• High school diploma or equivalent required; post-secondary coursework in medical terminology or healthcare administration preferred.
• Previous experience in a hospital or surgical setting strongly preferred.
• Proficiency in Microsoft Office Suite and electronic medical record systems (e.g., Epic) preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced, high-pressure environment.
• Knowledge of medical terminology and surgical procedures is a plus.

Hartford HealthCare is an Equal Opportunity Employer.