Ernst and Young
Business Consulting - Healthcare Transformation - Manager - Patient Access
Ernst and Young, Raleigh, North Carolina, United States, 27601
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Today’s healthcare environment in the post-COVID era is undergoing rapid change and transformation. As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures.
The Opportunity
As part of EY’s Health consulting practice, you will work with clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on provider operations, specifically patient access to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts. Your Key Responsibilities
You’ll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes. As a Manager in our Health consulting group focused on Provider Operations, you’ll work with clients across the following areas: Operational improvement Benchmarking and financial quantification Cost reduction/revenue enhancement Workflow redesign Patient access initiatives including template management, template optimization, and scheduling algorithms Skills and Attributes for Success
The ideal candidate will have the ability to: Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster relationships with client personnel at appropriate levels Cultivate and manage business development opportunities Demonstrate in-depth technical capabilities and professional knowledge Qualifications
To qualify for the role you must have: A bachelor's degree and approximately 5 years of related work experience; or a master's degree and approximately 4 years of related work experience Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above), in a consulting firm or in a management role within industry Required experience with patient access and centralized contact centers Ability to lead patient access initiatives which includes clinician management, template management, template optimization, referral management, and scheduling algorithms What We Offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. EY is committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis.
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As part of EY’s Health consulting practice, you will work with clients across the country in solving complex problems in today’s rapidly changing healthcare environment. We currently are seeking a highly motivated Manager, with a focus on provider operations, specifically patient access to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts. Your Key Responsibilities
You’ll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes. As a Manager in our Health consulting group focused on Provider Operations, you’ll work with clients across the following areas: Operational improvement Benchmarking and financial quantification Cost reduction/revenue enhancement Workflow redesign Patient access initiatives including template management, template optimization, and scheduling algorithms Skills and Attributes for Success
The ideal candidate will have the ability to: Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster relationships with client personnel at appropriate levels Cultivate and manage business development opportunities Demonstrate in-depth technical capabilities and professional knowledge Qualifications
To qualify for the role you must have: A bachelor's degree and approximately 5 years of related work experience; or a master's degree and approximately 4 years of related work experience Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above), in a consulting firm or in a management role within industry Required experience with patient access and centralized contact centers Ability to lead patient access initiatives which includes clinician management, template management, template optimization, referral management, and scheduling algorithms What We Offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. Our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. EY is committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis.
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