Callen-Lorde Community Health Center
LEAD OF TECHNOLOGY TRAINING
Callen-Lorde Community Health Center, New York, New York, us, 10261
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LEAD OF TECHNOLOGY TRAINING
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Callen-Lorde Community Health Center About Us
Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. About Us
Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.
Our Mission
Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New Yorks lesbian, gay, bisexual, and transgender communities in all their diversity regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.
About The Role
The Lead of Technology Training is responsible for designing, delivering, and evaluating comprehensive training programs that elevate staff technological skills across the organization. You will leverage your expertise in instructional design, technical writing, and technology systems to create engaging and effective learning experiences. This role involves developing training materials for in-person, blended, and online learning, collaborating with department leaders to assess training needs, and implementing best practices in adult learning and technical education.
Key Responsibilities
Training Design & Delivery: Design and deliver engaging, needs-based training on technology systems, including Epic, hardware, and software. Develop comprehensive training materials, including guides, job aids, e-learning modules, and instructional videos. Implement train-the-trainer programs to empower department leaders to train their teams effectively. Stay informed about best practices in technical training and adult learning methodologies. Training Program Administration: Work with individual departments to develop a tailored training structure. Create and maintain a comprehensive training schedule across all departments. Track and analyze training participation and effectiveness, producing reports on key training metrics. Identify gaps in current training programs and recommend strategic improvements. Market training opportunities internally and clearly communicate the value of training to staff. Manage training-related budgets, materials, and equipment efficiently. Collaboration & Continuous Improvement: Partner with department managers to assess staff technology skill levels and identify specific training needs. Evaluate post-training feedback to continuously improve instructional methods and content. Represent the Technology Department in cross-functional discussions and projects. Attend professional development workshops and maintain expertise in emerging training technologies. Perform other duties as assigned by supervisor.
Education And Experience
Minimum Associates Degree in training and development, instructional design, technology and information systems, or a related field 3 plus years experience as a Training Coordinator, Training Facilitator, Trainer, technical writer or a similar role. 2 plus years experience working with Epic or as an Epic trainer Experience developing training for diverse audiences with varying levels of technical proficiency. Experience in healthcare technology training or working in a Federally Qualified Health Center (FQHC) setting. Medical, dental, and/or behavioral health background. Experience with other HIT systems, such as Artera, Azara, Healthix, Dragon, Ritefax, XV Web Experience with project management tools, such as SmartSheets Bilingual proficiency a plus.
Desired Characteristics, Skills
Ability to work effectively with varied populations. Strong proficiency in Microsoft Office (Word, PowerPoint, Excel) and e-learning tools. Knowledge of adult learning principles, instructional design, and learning management systems (LMS). Ability to translate technical concepts into clear, accessible training content. Strong public speaking, facilitation, and communication skills. Exceptional organizational skills, attention to detail, and ability to manage multiple projects. Ability to operate media equipment such as projectors and personal computers. Expertise in traditional and modern training methods and techniques. Ability to assess and analyze data. Commitment to the mission and values of Callen-Lorde. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Callen-Lorde Community Health Center by 2x Sign in to set job alerts for Technology Lead roles.
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
LEAD OF TECHNOLOGY TRAINING
role at
Callen-Lorde Community Health Center 2 days ago Be among the first 25 applicants Join to apply for the
LEAD OF TECHNOLOGY TRAINING
role at
Callen-Lorde Community Health Center About Us
Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right. About Us
Callen-Lorde is the global leader in LGBTQ+ healthcare. Since the days of Stonewall, we have been transforming lives in LGBTQ+ communities through excellent comprehensive care, provided free of judgment and regardless of ability to pay. In addition, we are continuously pioneering research, advocacy and education to drive positive change around the world, because we believe healthcare is a human right.
Our Mission
Callen-Lorde Community Health Center provides sensitive, quality health care and related services targeted to New Yorks lesbian, gay, bisexual, and transgender communities in all their diversity regardless of ability to pay. To further this mission, Callen-Lorde promotes health education and wellness, and advocates for LGBTQ+ health issues.
About The Role
The Lead of Technology Training is responsible for designing, delivering, and evaluating comprehensive training programs that elevate staff technological skills across the organization. You will leverage your expertise in instructional design, technical writing, and technology systems to create engaging and effective learning experiences. This role involves developing training materials for in-person, blended, and online learning, collaborating with department leaders to assess training needs, and implementing best practices in adult learning and technical education.
Key Responsibilities
Training Design & Delivery: Design and deliver engaging, needs-based training on technology systems, including Epic, hardware, and software. Develop comprehensive training materials, including guides, job aids, e-learning modules, and instructional videos. Implement train-the-trainer programs to empower department leaders to train their teams effectively. Stay informed about best practices in technical training and adult learning methodologies. Training Program Administration: Work with individual departments to develop a tailored training structure. Create and maintain a comprehensive training schedule across all departments. Track and analyze training participation and effectiveness, producing reports on key training metrics. Identify gaps in current training programs and recommend strategic improvements. Market training opportunities internally and clearly communicate the value of training to staff. Manage training-related budgets, materials, and equipment efficiently. Collaboration & Continuous Improvement: Partner with department managers to assess staff technology skill levels and identify specific training needs. Evaluate post-training feedback to continuously improve instructional methods and content. Represent the Technology Department in cross-functional discussions and projects. Attend professional development workshops and maintain expertise in emerging training technologies. Perform other duties as assigned by supervisor.
Education And Experience
Minimum Associates Degree in training and development, instructional design, technology and information systems, or a related field 3 plus years experience as a Training Coordinator, Training Facilitator, Trainer, technical writer or a similar role. 2 plus years experience working with Epic or as an Epic trainer Experience developing training for diverse audiences with varying levels of technical proficiency. Experience in healthcare technology training or working in a Federally Qualified Health Center (FQHC) setting. Medical, dental, and/or behavioral health background. Experience with other HIT systems, such as Artera, Azara, Healthix, Dragon, Ritefax, XV Web Experience with project management tools, such as SmartSheets Bilingual proficiency a plus.
Desired Characteristics, Skills
Ability to work effectively with varied populations. Strong proficiency in Microsoft Office (Word, PowerPoint, Excel) and e-learning tools. Knowledge of adult learning principles, instructional design, and learning management systems (LMS). Ability to translate technical concepts into clear, accessible training content. Strong public speaking, facilitation, and communication skills. Exceptional organizational skills, attention to detail, and ability to manage multiple projects. Ability to operate media equipment such as projectors and personal computers. Expertise in traditional and modern training methods and techniques. Ability to assess and analyze data. Commitment to the mission and values of Callen-Lorde. Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Callen-Lorde Community Health Center by 2x Sign in to set job alerts for Technology Lead roles.
New York, NY $190,000.00-$215,000.00 4 days ago New York, NY $164,768.00-$205,960.00 2 weeks ago G&A Technology Transformation Leader (Hybrid Role - New York)
New York, NY $180,000.00-$225,000.00 3 weeks ago New York City Metropolitan Area $180,000.00-$250,000.00 12 hours ago Senior Director of Information Technology & Systems
New York, NY $175,000.00-$225,000.00 2 weeks ago New York, NY $200,000.00-$250,000.00 3 weeks ago New York, NY $150,000.00-$175,000.00 6 days ago New York City Metropolitan Area 1 week ago New York City Metropolitan Area $120,000.00-$140,000.00 5 days ago New York, NY $218,450.00-$257,000.00 2 weeks ago Technology Management Lead - Vice President
New York, NY $125,000.00-$203,000.00 2 weeks ago New York City Metropolitan Area $100,000.00-$115,000.00 2 weeks ago Assistant Vice President of Technology and Reporting at New York University
New York, NY $205,000.00-$255,000.00 1 week ago Modern Workplace Technology Transformation Lead
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Tenafly, NJ $155,000.00-$175,000.00 6 days ago ASSISTANT DEPUTY COMMISSIONER, IT TRANSFORMATION, APPLICATION DEVELOPMENT, AND OPERATIONS
Paramus, NJ $163,820.80-$204,776.00 1 week ago New York City Metropolitan Area 4 days ago Senior Vice President, Deputy Chief Information Officer
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr