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Robotics Prcocess Automation, LLC

Project Manager III

Robotics Prcocess Automation, LLC, Chicago, Illinois, United States, 60290

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Overview Qualifications :

Degree in Business Management or other related discipline

Project Management Professional (PMP) Certifications

Excellent client-facing and internal communication skills

Excellent written and verbal communication skills

Solid organizational skills including attention to detail and multitasking skills

Technology skills :

UI technologies, Chatbots, CPSL services/ API, Cloud integrations

Domain skills: Contact center conversations, Payments in Customer transactions

Project Management skills : JIRA, Sprint/Agile, Smart Sheets MPP

Job Summary:

The Project Manager manages key client projects.

Project management responsibilities include the coordination and completion of projects on time within budget and within scope.

Oversee all aspects of projects.

Set deadlines, assign responsibilities and monitor and summarize progress of project.

Prepare reports for upper management regarding status of project.

Primary Responsibilities:

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on-time, within scope and within budget

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Ensure resource availability and allocation

Develop a detailed project plan to monitor and track progress

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Measure project performance using appropriate tools and techniques

Manage the relationship with the client and all stakeholders

Perform risk management to minimize project risks

Meet with clients to take detailed ordering briefs and clarify specific requirements of each project

Track project performance, specifically to analyze the successful completion of short and long-term goals

Meet budgetary objectives and make adjustments to project constraints based on financial analysis

Develop comprehensive project plans to be shared with clients as well as other staff members

Use and continually develop leadership skills

Attend conferences and training as required to maintain proficiency

Perform other related duties as assigned

Develop spreadsheets, diagrams and process maps to document need

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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