Four Seasons Hotels Limited
Senior Conference Services Manager
Four Seasons Hotels Limited, Scottsdale, Arizona, us, 85261
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale's vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.
About the role
We are searching for a
Senior Conference Services Manager!
A passionate leader who thrives on creating extraordinary group experiences. In this role, you'll partner with Group Sales to bring events to life, guiding meeting planners through a smooth and inspiring planning process. You'll champion clear communication across all hotel departments, uphold sales agreements, and lead the Conference Services team to deliver flawless execution, exceptional standards, and truly memorable guest experiences.
What you will do Negotiate with clients using creative proposals to maximize revenue and meet contractual obligations. Collaborate with Sales/Event Managers to optimize function space and revenue potential. Train and develop team members through regular meetings and targeted feedback. Maintain and review Catering Forecasts to ensure operational alignment. Finalize booking requirements, drive upselling opportunities, and ensure clear interdepartmental communication. Oversee banquet event execution, ensuring quality and client satisfaction. Participate in key planning and strategy meetings with clients and hotel teams. Uphold Four Seasons standards while fostering collaboration across departments. Make timely decisions balancing client needs with hotel goals. Resolve on-property challenges promptly, keeping leadership informed. Maintain comprehensive knowledge of hotel facilities, meeting spaces, and operational requirements. What you bring
3-5 years of catering sales experience, including a minimum of 3 years in wedding sales and service. Proficient in Salesforce, Social Tables, MS Word, Excel, Outlook, and internet research. College education preferred. Strong selling, interpersonal, and relationship-building abilities. Highly creative with strong attention to detail. Able to manage multiple tasks and make decisions in a fast-paced, client-driven environment. Skilled in influencing, guiding, and coaching team members. Excellent English reading, writing, and verbal communication skills. What we offer:
Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Employee Meals Schedule & Hours:
Weekends and holiday hours based on group requirements.
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak. Discover Scottsdale's vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away. Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.
About the role
We are searching for a
Senior Conference Services Manager!
A passionate leader who thrives on creating extraordinary group experiences. In this role, you'll partner with Group Sales to bring events to life, guiding meeting planners through a smooth and inspiring planning process. You'll champion clear communication across all hotel departments, uphold sales agreements, and lead the Conference Services team to deliver flawless execution, exceptional standards, and truly memorable guest experiences.
What you will do Negotiate with clients using creative proposals to maximize revenue and meet contractual obligations. Collaborate with Sales/Event Managers to optimize function space and revenue potential. Train and develop team members through regular meetings and targeted feedback. Maintain and review Catering Forecasts to ensure operational alignment. Finalize booking requirements, drive upselling opportunities, and ensure clear interdepartmental communication. Oversee banquet event execution, ensuring quality and client satisfaction. Participate in key planning and strategy meetings with clients and hotel teams. Uphold Four Seasons standards while fostering collaboration across departments. Make timely decisions balancing client needs with hotel goals. Resolve on-property challenges promptly, keeping leadership informed. Maintain comprehensive knowledge of hotel facilities, meeting spaces, and operational requirements. What you bring
3-5 years of catering sales experience, including a minimum of 3 years in wedding sales and service. Proficient in Salesforce, Social Tables, MS Word, Excel, Outlook, and internet research. College education preferred. Strong selling, interpersonal, and relationship-building abilities. Highly creative with strong attention to detail. Able to manage multiple tasks and make decisions in a fast-paced, client-driven environment. Skilled in influencing, guiding, and coaching team members. Excellent English reading, writing, and verbal communication skills. What we offer:
Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Employee Meals Schedule & Hours:
Weekends and holiday hours based on group requirements.
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf