Events Operations Supervisor

Are you excited about creating extraordinary experiences and leading a dynamic team? Join us as an Events Operations Supervisor, where you'll play a crucial role in orchestrating both on-hill and off-hill events at our stunning resort. We're looking for individuals who work hard, bring positivity to the workplace, and are dedicated to delivering top-notch service for our guests. WHAT MAKES THIS JOB EXCITING? Enjoy free lift access and discounts at various resorts through our Alterra Mountain Company Employee Pass. Benefit from free or discounted multi-resort dependent season passes and IKON passes. Access discounted golf and fitness center memberships. Receive childcare rate benefits and discounts on seasonal programs. Take advantage of retail and food & beverage discounts. Share the experience with friends and family through ticket discounts. Utilize our onsite medical clinic and comprehensive health benefits including medical, dental, and vision coverage. Plan for your future with our 401(k) plan featuring company matching. Enjoy paid parental leave, sick time, flexible time off, and vacation. POSITION SUMMARY As the Events Operations Supervisor, you will ensure the seamless organization, setup, and breakdown of various events, always striving to provide an unforgettable experience for guests and fellow team members. This is a flex year-round position, with hourly compensation ranging from $22.00 - $25.00/hour based on experience. KEY RESPONSIBILITIES Oversee event operations, including scheduling and operational needs for events both before, during, and after they occur. Collaborate with department leads to ensure flawless execution of each event. Maintain a strong focus on safety standards and code compliance for both guests and staff. Assist the Events Manager in staffing, from interviewing and hiring to scheduling the right number of team members for each event. Support staff throughout their employment lifecycle, prioritizing training, retention, and providing constructive feedback. Maintain positive relations with both guests and employees. Participate in meetings as directed by the Events Manager. Perform additional duties as assigned. EDUCATION & EXPERIENCE High school diploma or equivalent is required. Previous supervisory experience is preferred. Experience in resort operations, event planning, concerts, recreation, or related fields is preferred. QUALIFICATIONS Outstanding communication skills. Strong computer literacy. Exceptional organizational abilities. Excellent multitasking and problem-solving skills. Creative and strategic thinker. Ability to work collaboratively as a team player. PHYSICAL DEMANDS & WORKING CONDITIONS This position requires working evenings, weekends, and holidays. The successful candidate will be able to perform essential duties satisfactorily, with or without reasonable accommodations. We are an Equal Opportunity Employer.