Sterling Kohler
IT Business Analyst, Hospitality - (req68168)
Sterling Kohler, Kohler, Wisconsin, United States, 53044
Overview
IT Business Analyst, Hospitality – Onsite, Kohler, WI
The IT Business Analyst with strong project leadership capabilities will play a pivotal role in bridging technology and operations within Kohler Co.’s Hospitality Business. This position requires close collaboration with hospitality operations teams, senior operational leaders and IT counterparts to deliver digital solutions that enhance both guest and associate experiences. The IT Business Analyst is responsible for translating business needs into technology solutions, driving cross-functional initiatives, and ensuring seamless execution across departments. The role requires the ability to foster strong relationships, navigate complex organizational dynamics, and champion process improvements.
Responsibilities
Partner with business stakeholders to translate business needs into comprehensive and detailed business requirements, with a strong focus on understanding end-to-end guest and associate journeys.
Lead the evaluation of software and technology solutions, both in-house and new, to meet business needs.
Develop process maps, user stories, and use cases to support solution development and stakeholder alignment.
Drive the planning, execution, and delivery of projects by developing and maintaining detailed project plans, schedules, and status reports, ensuring alignment with goals, timelines, and budgets, and proactively managing risks, issues, and dependencies.
Facilitate workshops, meetings, and presentations with internal and external teams throughout every project phase.
Support new technology adoption, change management, training, and communication efforts during project rollouts.
Conduct post-implementation reviews to identify lessons learned and opportunities for improvement.
Skills/Requirements
Education & Experience
Bachelor’s degree in Business Administration, Hospitality Management, Information Systems, or a related field.
3+ years of experience in project management, with demonstrated business analysis capabilities.
Experience in the hospitality industry is highly preferred.
Strong understanding of project management methodologies (Agile, Waterfall) and business process modeling.
Proficiency in tools such as Microsoft Excel, PowerPoint, Word, Visio, Planner.
Excellent communication, leadership, and problem-solving skills.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We offer day 1 benefits, with access to applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $62,350 - $77,950. The specific salary offered may be influenced by factors including experience, education, and work location. Available benefits include medical, dental, vision & 401k.
Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support health and wellbeing, career growth and development opportunities, a diverse and inclusive workplace, and a culture of innovation. With more than 30,000 leaders across the globe, we drive meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us Kohler Co. is an equal opportunity/affirmative action employer. It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.
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The IT Business Analyst with strong project leadership capabilities will play a pivotal role in bridging technology and operations within Kohler Co.’s Hospitality Business. This position requires close collaboration with hospitality operations teams, senior operational leaders and IT counterparts to deliver digital solutions that enhance both guest and associate experiences. The IT Business Analyst is responsible for translating business needs into technology solutions, driving cross-functional initiatives, and ensuring seamless execution across departments. The role requires the ability to foster strong relationships, navigate complex organizational dynamics, and champion process improvements.
Responsibilities
Partner with business stakeholders to translate business needs into comprehensive and detailed business requirements, with a strong focus on understanding end-to-end guest and associate journeys.
Lead the evaluation of software and technology solutions, both in-house and new, to meet business needs.
Develop process maps, user stories, and use cases to support solution development and stakeholder alignment.
Drive the planning, execution, and delivery of projects by developing and maintaining detailed project plans, schedules, and status reports, ensuring alignment with goals, timelines, and budgets, and proactively managing risks, issues, and dependencies.
Facilitate workshops, meetings, and presentations with internal and external teams throughout every project phase.
Support new technology adoption, change management, training, and communication efforts during project rollouts.
Conduct post-implementation reviews to identify lessons learned and opportunities for improvement.
Skills/Requirements
Education & Experience
Bachelor’s degree in Business Administration, Hospitality Management, Information Systems, or a related field.
3+ years of experience in project management, with demonstrated business analysis capabilities.
Experience in the hospitality industry is highly preferred.
Strong understanding of project management methodologies (Agile, Waterfall) and business process modeling.
Proficiency in tools such as Microsoft Excel, PowerPoint, Word, Visio, Planner.
Excellent communication, leadership, and problem-solving skills.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
We offer day 1 benefits, with access to applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $62,350 - $77,950. The specific salary offered may be influenced by factors including experience, education, and work location. Available benefits include medical, dental, vision & 401k.
Why Choose Kohler? We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support health and wellbeing, career growth and development opportunities, a diverse and inclusive workplace, and a culture of innovation. With more than 30,000 leaders across the globe, we drive meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us Kohler Co. is an equal opportunity/affirmative action employer. It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.
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