1-Tom-Plumber Reno
Benefits:
Bonus Opportunities
Company Provided Laptop
401(k)
Dental insurance
Free uniforms
Health insurance
Vision insurance
Full-Time Plumbing Dispatcher
1-Tom-Plumber is seeking a dependable and organized Plumbing Dispatcher to join our team full-time. The dispatcher plays a critical role in ensuring smooth daily operations by managing incoming calls, scheduling service appointments, and keeping technicians on track throughout the day.
Responsibilities:
Answer and dispatch incoming service calls in a professional and timely manner
Schedule jobs in ServiceTitan and assign to the right technician based on skill and availability
Monitor technician schedules, routes, and progress to keep jobs efficient and on time
Provide updates to customers regarding scheduling, delays, or technician status
Communicate with technicians throughout the day to adjust assignments as needed
Verify jobs are properly closed out with correct notes, billing, and documentation
Track lead sources and support company sales/service goals
Assist with administrative tasks as needed to support the service department
Requirements:
Prior dispatch or scheduling experience (plumbing/HVAC/home services preferred)
Strong organizational and multitasking skills
Excellent communication skills, both written and verbal
Comfortable working in a fast-paced environment
Familiarity with ServiceTitan or similar field service software is a plus
Dependable, detail-oriented, and customer-service driven
What We Offer:
Competitive hourly pay (DOE)
Full-time schedule, Monday–Friday (with occasional weekend/on-call support if required)
Health, dental, and vision benefits
Paid time off and holidays
Ongoing training and opportunities for career growth
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.
Bonus Opportunities
Company Provided Laptop
401(k)
Dental insurance
Free uniforms
Health insurance
Vision insurance
Full-Time Plumbing Dispatcher
1-Tom-Plumber is seeking a dependable and organized Plumbing Dispatcher to join our team full-time. The dispatcher plays a critical role in ensuring smooth daily operations by managing incoming calls, scheduling service appointments, and keeping technicians on track throughout the day.
Responsibilities:
Answer and dispatch incoming service calls in a professional and timely manner
Schedule jobs in ServiceTitan and assign to the right technician based on skill and availability
Monitor technician schedules, routes, and progress to keep jobs efficient and on time
Provide updates to customers regarding scheduling, delays, or technician status
Communicate with technicians throughout the day to adjust assignments as needed
Verify jobs are properly closed out with correct notes, billing, and documentation
Track lead sources and support company sales/service goals
Assist with administrative tasks as needed to support the service department
Requirements:
Prior dispatch or scheduling experience (plumbing/HVAC/home services preferred)
Strong organizational and multitasking skills
Excellent communication skills, both written and verbal
Comfortable working in a fast-paced environment
Familiarity with ServiceTitan or similar field service software is a plus
Dependable, detail-oriented, and customer-service driven
What We Offer:
Competitive hourly pay (DOE)
Full-time schedule, Monday–Friday (with occasional weekend/on-call support if required)
Health, dental, and vision benefits
Paid time off and holidays
Ongoing training and opportunities for career growth
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.