Logo
Hyundai Capital Bank Europe

Operations Strategy & Analytics Associate

Hyundai Capital Bank Europe, Plano, Texas, us, 75086

Save Job

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.

We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

·

Medical, Dental and Vision plans that include no-cost and low-cost plan options

·

Immediate 401(k) matching and vesting

·

Vehicle purchase and lease discounts plus monthly vehicle allowances

·

Paid Volunteer Time Off with company donation to a charity of your choice

·

Tuition reimbursement

What to Expect

Associate, Operations Strategy & Analytics Operation will assist in analyzing and monitoring operational performance within the Collections & Recovery departments. This position collaborates with high performing teams to develop and enhance visibility into operations, portfolio, and strategy performance, and come up with actionable recommendations utilizing data to help improve the business.

All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.

What You Will Do

1.

Extract and manage complex data from various data sources to analyze, report, and communicate findings to key stakeholders

2.

Identify business challenges and opportunities for improvement

3.

Develop hypotheses to problem statements, test and analyze utilizing champion/challenger framework

4.

Work closely with colleagues across Hyundai Capital America and other business partners, including: IT, Sales, Finance and others to drive improvement in quality, service, and profitability

5.

Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance

6.

All other duties as assigned