Zone5tech
Desktop Support Specialist II/III San Luis Obispo, California, United States
Zone5tech, San Luis Obispo, California, us, 93403
Overview
San Luis Obispo, California, United States Join us at Zone 5 Technologies where innovation and cutting-edge technology drive pioneering advancements in unmanned aircraft systems (UAS). Based in San Luis Obispo, CA, we are seeking talented individuals to join our growing team. We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 35 years of hands-on experience supporting both Linux and Windows environments. This role focuses on providing technical support for Windows desktop and server systems along with some Linux workstations. Responsibilities
Provide desktop and server support for Windows systems (installation, configuration, troubleshooting, and maintenance). Assist users with software and hardware issues in both Linux and Windows environments. Perform routine system maintenance and updates across supported platforms. Monitor system performance and respond to alerts or issues as needed. Support end-user accounts, permissions, and access rights in accordance with best practices. Maintain documentation of procedures, configurations, and system changes. Collaborate with IT team members on infrastructure improvements and automation projects. Participate in system upgrades and deployment of new technologies. Provide onsite support. Qualifications
Recent graduate with a degree in Computer Science, Information Technology, or a related field, or 35 years of experience in IT support roles. Basic to intermediate understanding of Windows desktop and server environments is a plus. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Good problem-solving skills and a proactive attitude. Strong communication and customer service skills. Ability to work independently and as part of a team. Preferred Skills (Not Required)
Experience with scripting languages (e.g., Bash, Python). Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM). Knowledge of remote desktop and remote management tools. Understanding of IT security principles and best practices. Compensation
Pay range for this role: $75,000 - $115,000 USD Whats in it for you
Comprehensive benefit package options include medical, dental, vision, life, and more. 401k with company-match 4 weeks of paid time off each year 12 annual company holidays Why Join Zone 5 Technologies
Innovative Environment: Work on cutting-edge technology that is shaping the future of defense and aerospace. Collaborative Culture: Join a team of passionate professionals dedicated to pushing the boundaries of whats possible. Career Growth: Opportunities for professional development and career advancement. To apply, please submit your application with your resume. This company is a federal contractor and participates in E-Verify; we verify identity and employment eligibility for all new hires. EEO/Voluntary Self-Identification
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Zone 5 Technologies is an E-Verify participant. We do not discriminate on the basis of protected status and comply with applicable equal employment opportunity laws. #J-18808-Ljbffr
San Luis Obispo, California, United States Join us at Zone 5 Technologies where innovation and cutting-edge technology drive pioneering advancements in unmanned aircraft systems (UAS). Based in San Luis Obispo, CA, we are seeking talented individuals to join our growing team. We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our team. The ideal candidate will be either a recent graduate with a strong foundation in IT systems or have 35 years of hands-on experience supporting both Linux and Windows environments. This role focuses on providing technical support for Windows desktop and server systems along with some Linux workstations. Responsibilities
Provide desktop and server support for Windows systems (installation, configuration, troubleshooting, and maintenance). Assist users with software and hardware issues in both Linux and Windows environments. Perform routine system maintenance and updates across supported platforms. Monitor system performance and respond to alerts or issues as needed. Support end-user accounts, permissions, and access rights in accordance with best practices. Maintain documentation of procedures, configurations, and system changes. Collaborate with IT team members on infrastructure improvements and automation projects. Participate in system upgrades and deployment of new technologies. Provide onsite support. Qualifications
Recent graduate with a degree in Computer Science, Information Technology, or a related field, or 35 years of experience in IT support roles. Basic to intermediate understanding of Windows desktop and server environments is a plus. Familiarity with networking fundamentals (TCP/IP, DNS, DHCP). Good problem-solving skills and a proactive attitude. Strong communication and customer service skills. Ability to work independently and as part of a team. Preferred Skills (Not Required)
Experience with scripting languages (e.g., Bash, Python). Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM). Knowledge of remote desktop and remote management tools. Understanding of IT security principles and best practices. Compensation
Pay range for this role: $75,000 - $115,000 USD Whats in it for you
Comprehensive benefit package options include medical, dental, vision, life, and more. 401k with company-match 4 weeks of paid time off each year 12 annual company holidays Why Join Zone 5 Technologies
Innovative Environment: Work on cutting-edge technology that is shaping the future of defense and aerospace. Collaborative Culture: Join a team of passionate professionals dedicated to pushing the boundaries of whats possible. Career Growth: Opportunities for professional development and career advancement. To apply, please submit your application with your resume. This company is a federal contractor and participates in E-Verify; we verify identity and employment eligibility for all new hires. EEO/Voluntary Self-Identification
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Zone 5 Technologies is an E-Verify participant. We do not discriminate on the basis of protected status and comply with applicable equal employment opportunity laws. #J-18808-Ljbffr