Maryland Staffing
Internal Business Systems Analyst - HNAS
Maryland Staffing, Annapolis, Maryland, United States, 21403
Job Opportunity at Highmark Inc.
Highmark Inc. offers flexible, cost-effective solutions for employee health benefits. This job performs business analysis tasks by supporting stakeholders of a specific system application(s), handling user inquiries/issues, and enhancements to the system. The incumbent has a deep understanding of a specific application or set of applications he/she supports, how users use the application, and what other systems integrate with the application. Understands how work is being conducted, and through analysis, determines solutions to the issue(s). Works with stakeholders to identify solutions that may include training, a process change, or modifications to business rules. Traces business requirements through to test plans and cases, reducing time to fix issues and identify anomalies. The incumbent interfaces with positions that are directly involved in the hard-key programming of applications as roles involved in the analysis of the overall business process(es). Uses functional and organizational knowledge to mentor junior resources. Essential responsibilities include working with customers, Application Developers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements, personalization to different clients, and user interface design. Participate in the full project life cycle by actively participating on project teams based upon experience and need. Support various aspects of requirements testing to ensure minimal production defects are realized. Ensure compliance for required standards and obtainment of all necessary approvals throughout the project lifecycle. Run system reports and/or create ad-hoc reports, pulling data from various sources. Analyze reports to ensure system performance and/or results. Effectively communicate with team members, customers, partners, and management by reporting project status, enabling vendor solutions, and providing accurate and concise documentation. Other duties as assigned. Education required: High School Diploma/GED. Preferred: Bachelor's Degree in Information Systems or Business Administration/Management. Experience required: 3 - 5 years in a relevant operational area to include 1 - 3 years of technical application experience. Preferred: 1 - 3 years in the Health Insurance Industry, 1 - 3 years in the Healthcare Industry, 1 - 3 years in Lean/Six Sigma. Licenses and certifications required: None. Preferred: (Lean) Six Sigma, Project Management Professional (PMP). Skills include leadership, process improvement, analytical skills, problem-solving, communication skills, presentation delivery, customer service, and strategic thinking. Language (other than English): None. Travel required: 0% - 25%. Physical, mental demands, and working conditions include office-based work, rarely teaches/trains others, rarely travels from the office to various work sites or from site-to-site, never works primarily out-of-the office selling products/services, rarely requires physical work site, rarely lifting up to 10 pounds, never lifting 10 to 25 pounds, never lifting 25 to 50 pounds. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. All employees must comply with the company's Code of Business Conduct. Pay Range Minimum: $50,200.00 Pay Range Maximum: $91,200.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services Online at HRServices@highmarkhealth.org.
Highmark Inc. offers flexible, cost-effective solutions for employee health benefits. This job performs business analysis tasks by supporting stakeholders of a specific system application(s), handling user inquiries/issues, and enhancements to the system. The incumbent has a deep understanding of a specific application or set of applications he/she supports, how users use the application, and what other systems integrate with the application. Understands how work is being conducted, and through analysis, determines solutions to the issue(s). Works with stakeholders to identify solutions that may include training, a process change, or modifications to business rules. Traces business requirements through to test plans and cases, reducing time to fix issues and identify anomalies. The incumbent interfaces with positions that are directly involved in the hard-key programming of applications as roles involved in the analysis of the overall business process(es). Uses functional and organizational knowledge to mentor junior resources. Essential responsibilities include working with customers, Application Developers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements, personalization to different clients, and user interface design. Participate in the full project life cycle by actively participating on project teams based upon experience and need. Support various aspects of requirements testing to ensure minimal production defects are realized. Ensure compliance for required standards and obtainment of all necessary approvals throughout the project lifecycle. Run system reports and/or create ad-hoc reports, pulling data from various sources. Analyze reports to ensure system performance and/or results. Effectively communicate with team members, customers, partners, and management by reporting project status, enabling vendor solutions, and providing accurate and concise documentation. Other duties as assigned. Education required: High School Diploma/GED. Preferred: Bachelor's Degree in Information Systems or Business Administration/Management. Experience required: 3 - 5 years in a relevant operational area to include 1 - 3 years of technical application experience. Preferred: 1 - 3 years in the Health Insurance Industry, 1 - 3 years in the Healthcare Industry, 1 - 3 years in Lean/Six Sigma. Licenses and certifications required: None. Preferred: (Lean) Six Sigma, Project Management Professional (PMP). Skills include leadership, process improvement, analytical skills, problem-solving, communication skills, presentation delivery, customer service, and strategic thinking. Language (other than English): None. Travel required: 0% - 25%. Physical, mental demands, and working conditions include office-based work, rarely teaches/trains others, rarely travels from the office to various work sites or from site-to-site, never works primarily out-of-the office selling products/services, rarely requires physical work site, rarely lifting up to 10 pounds, never lifting 10 to 25 pounds, never lifting 25 to 50 pounds. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. All employees must comply with the company's Code of Business Conduct. Pay Range Minimum: $50,200.00 Pay Range Maximum: $91,200.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Services Online at HRServices@highmarkhealth.org.