Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Christiana Mall
Lush Fresh Handmade Cosmetics, Newark, Delaware, United States, 19711
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the stores overall sales. Deliver a world-class customer experience to every customer. Connect with customers, identify needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, seek opportunities to make customers day, and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events and other initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for each customers needs. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback and opportunities to elevate skills and knowledge. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, actively listen to team members perspectives related to DEIB. Foster belonging by promoting teamwork, encouraging collaboration, and valuing each employees unique contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, prioritize wellbeing, and stay informed on company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays in real time based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills to address day-to-day issues Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Compensation:
Christiana Pay, $15.50 USD per hour Best of luck on your job search, and dont forget to follow us to learn more! Privacy and Equal Employment Opportunity
Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff, are guests on this land and we act to repair past harm together in alliance with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary. Any information provided will be confidential and will not be considered in hiring decisions. See details under Form CC-305, OMB Control Number 1250-0005, Expires 04/30/2026. As a federal contractor or subcontractor, we may request information to measure equal employment opportunity progress. A disability status could include (examples provided) a wide range of conditions. This information is collected separately for compliance purposes. #J-18808-Ljbffr
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience:
Drive sales by utilizing StoreForce dashboard results and seeking feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the stores overall sales. Deliver a world-class customer experience to every customer. Connect with customers, identify needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, seek opportunities to make customers day, and leave the world Lusher than we found it. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store events and other initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for each customers needs. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and seek feedback and opportunities to elevate skills and knowledge. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, actively listen to team members perspectives related to DEIB. Foster belonging by promoting teamwork, encouraging collaboration, and valuing each employees unique contributions. Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Participate in teamwork, prioritize wellbeing, and stay informed on company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays in real time based on sales to improve the customer experience. Policies and Procedures:
Follow company standards for opening/closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills to address day-to-day issues Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Compensation:
Christiana Pay, $15.50 USD per hour Best of luck on your job search, and dont forget to follow us to learn more! Privacy and Equal Employment Opportunity
Find our Personal Privacy Policy details here. Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff, are guests on this land and we act to repair past harm together in alliance with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary. Any information provided will be confidential and will not be considered in hiring decisions. See details under Form CC-305, OMB Control Number 1250-0005, Expires 04/30/2026. As a federal contractor or subcontractor, we may request information to measure equal employment opportunity progress. A disability status could include (examples provided) a wide range of conditions. This information is collected separately for compliance purposes. #J-18808-Ljbffr