OFFICE ASSISTANT Job at Durham County Government in Durham

Office Assistant - 40007550

Join Durham County Government. Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fieldsgiving you the opportunity to make a real impact where you live, work, grow, and play.

Department: Emergency Medical Services

Location: Durham, NC, US, 27701

Company: Durham County

Responsibilities: Provides specialized technical and administrative support to the Office of Emergency Services (OES). Oversees general office functions for the department. Demonstrate professional telephone etiquette when answering and directing calls from the main OES telephone line, ensuring callers are routed to the appropriate personnel, and welcomes all external and internal visitors. Receives and responds to citizen's complaints and compliments. Assists with invoicing and resolves billing inquiries. Strong computer skills in Microsoft Office Suite particularly Excel and Microsoft Word. Knowledge of HIPAA and confidentiality regarding patient records and Human Resources functions.

Knowledge, Skills and Abilities

• General knowledge of office or departmental procedures, methodologies and practices.
• Exhibits proficiency in spelling, punctuations, and specialized terminology; demonstrates the capability to proofread effectively.
• Has a solid understanding of office accounting and record keeping procedures, as well as mathematical principles and their application in the work environment.
• Ability to learn and apply a variety of guidelines applicable to the work process.
• Proficient in operating a variety of office equipment.
• Ability to work with people with courtesy and tact in performing public contact duties.
• Ability to record and compile information based on general guidelines.
• Ability to balance and reconcile figures.
• Ability to screen communications based on predetermined guidelines.
• Skilled at gathering and conveying information and instructions regarding the work process and procedures.
• Ability to learn to use specialized office equipment.
• May require ability to coordinate work of other support staff, student workers or volunteers.

Minimum Training and Experience Requirements

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

Preference

• Associates degree in Accounting, Business Administration, Human Resource and Finance preferred.
• Medical Terminology and Billing experience in a medical setting.
• Experience in working in a face-paced environment.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Americans With Disabilities Act Compliance

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.