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City of Stockton, CA

SYSTEMS ANALYST I

City of Stockton, CA, Stockton, California, United States, 95202

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Salary :

$72,131.16 - $92,613.61 Annually Location :

City of Stockton, CA Job Type:

Classified Job Number:

1025-07555 Department:

Information Technology Opening Date:

10/05/2025 Closing Date:

10/12/2025 5:30 PM Pacific

DEFINITION OPEN/PROMOTIONAL RECRUITMENT

FLSA STATUS:

Non-exempt

TENTATIVE EXAMINATION DATE: TBD:

(Candidates must take an online examination) The Department of Information Technology is recruiting for qualified and energetic Systems Analyst I candidates to help support and operate the City's IT Cyber Security and additional networked services, including, but not limited to, business applications, databases, client/server platforms, networking, security, and end-user device management. These positions report to the Datacenter or Enterprise applications areas. Incumbents work a City of Stockton 9/80 schedule: 7:30am to 5:30pm Monday through Thursday; 8:00am to 5:00pm Friday, with alternating Fridays off. May be required to work additional hours and/or weekends to provide project or operation support. Incumbents in this position are included in the Civil Service system, in a "for-cause" employment status, and are represented by Stockton City Employee Association- Professional and Technical Bargaining Unit. (Classified/Represented) This recruitment is being conducted as an Open/Promotional recruitment. Current full-time City of Stockton employees may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list, the open list or a combination of both. These lists may be used to fill future vacancies. Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting and a back evaluation.

Veteran's Preference: This position is eligible to receive five (5) Veteran's Preference Points for entrance into the Civil Service. Veteran's Preference Points will not be granted on the promotional list. If you believe you may qualify for Veteran's Preference Points, please attach a

DD-214 Member-4

copy indicating at least 181 consecutive days of service with honorable discharge with your application. (see supplemental question #12 for details). Under general direction, plans, organizes, and performs activities related to computer systems, enterprise servers, client/server platforms, and database systems; may implement operational procedures on a Citywide basis and reports to a supervisor classification or higher. The incumbent performs work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment; performs related work as assigned.

CLASS CHARACTERISTICS Systems Analyst I is the entry-level class in the series, requiring a basic background in systems development, operations, and programming with analytical and diagnostic skills. The incumbent performs the more routine tasks associated with the position while learning the specifics of the City's hardware and software systems, programs, and related policies and procedures.

PRINCIPAL DUTIES (Illustrative Only)

Provides technical assistance and advice to City staff in areas of responsibility. Reviews and conducts detailed analyses of computer systems in operation and makes recommendations for improved system hardware and software. Maintains effective communications with user departments about software vendor activities and system problems, status, timelines, and details. Integrates systems for inter-operability across multiple platforms and technologies. Serves as liaison between vendor, technical support, network, and departments to resolve systems problems; coordinates and implements corrective measures. Monitors and enforces security policies on server platforms. Monitors and adjusts thresholds for system resources to assure best performance and efficiency of resource utilization. Provides consultation with other analysts regarding complex program or database considerations, and assists with problem solving. Applies workflow and related procedures for the implementation of systems. Compiles and maintains system documentation. Troubleshoots problems on complex customized hardware and software; and Performs related duties as assigned. QUALIFICATIONS Education/Experience: Systems Analyst I: Possession of a Bachelor's degree from an accredited college or university with major course work in engineering, computer science, mathematics, or a closely related field.

OR

Current enrollment in the last two (2) semesters/three (3) quarters of a Bachelor's degree program in an accredited four (4) year college or university with major course work in engineering, computer science, mathematics, or a closely related field with a minimum of 30 or fewer units needed to fulfill the graduation requirement. Candidates will be placed on the eligible list and certified under Civil Service rules subject to the candidate presenting proof of graduation by way of official transcripts or diploma before to the official hire date.

OR

Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter hours from an accredited college or university with course work in pre-engineering, mathematics, computer science, or a closely related field

and

two (2) years of experience in systems operation or administration.

OR

Possession of a high school diploma or GED and

four (4) years of experience in systems operation or administration.

Other Requirements:

Must possess a valid California Class C driver's license in order to work at remote user sites. May be required to pass an extensive background investigation, which includes a fingerprint clearance. Knowledge of:

Principles and practices of technical problem solving; Principles and techniques of software and system quality assurance and control; Principles and techniques for evaluation of work processes for new or revised computer applications; Principles and practices of systems security and information technology security methods; Disaster planning and recovery methods; Problem-tracking software tools, security and quality assurance policies and procedures, and remote access software and techniques of connectivity; Principles, practices, and techniques for providing customer support; Principles of technical report preparation and documentation, including computer research and analysis techniques; Principles and practices of project management and resources planning. Operating principles and characteristics of the mid-range computer and microcomputer hardware and software that is utilized by the City; and Job planning, prioritizing, and scheduling techniques. Specific knowledge of any combination of the following :

IBM Power Series systems operations; VMWare environments; Oracle and MS SQL database administration; UNIX, AIX, or Linux Administration and system tuning; Network and application security; MS SQL tuning and optimization; Reporting tools and report development; Dispatch and records management systems; Networking protocols; and City's current systems. Skill in:

Solving software programming and systems design problems from minimal diagnostic information; Preparing clear and concise reports and other written materials; Maintaining organized and accurate records; Communicating effectively both orally and in writing; Integrating information technology systems; Providing technical guidance and assistance to users, customers, and team members; Recognizing problems, developing recommendations and solutions; overseeing corrections within specialty; Establishing and maintaining effective working relationships with those contacted in the course of work. Troubleshooting hardware and software problems and debugging programs and applications; Instructing user department staff in the operation of new or revised computer applications, including explaining system concepts to non-technical users; and Making sound independent decisions within established guidelines. Physical/Mental Abilities:

Mobility - Frequent sitting and walking; occasional bending, squatting, climbing, kneeling, crawling, and twisting; Lifting/Carrying - Frequent lifting/carrying up to 50 pounds; Vision - Ability to read fine print, and/or normal type size print, and detect color; ability to read and see PC screens; ability to read and produce printed material and information displayed on a visual display terminal; Dexterity - Frequent fingering (typing, picking, pinching), repetitive use of both hands; occasional simple/power grasping, fine manipulations, pushing/pulling and reaching above and below shoulder level; Hearing/Talking - Ability to detect specific noises, proper equipment operation; ability to understand what people are saying in normal conversation, over the telephone, and frequently over noise; Special Requirements - Constantly working days; occasionally working evenings and/or weekends; and occasional driving; Emotional/Psychological Requirements - Ability to concentrate, make decisions, work with the public, exercise sound judgment, handle stressful situations, and work alone; Environmental conditions - Occasional to frequent exposure to noise; exposure to outdoor conditions; working around equipment and machinery; and Working conditions - Primarily performed in an office environment which is typically quiet. This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible. The Examination: Applicants who qualify in terms of relevant work experience and education,

that best fit the needs of the City , will be invited to participate in the examination process. The examination process may include a practical examination and a structured oral examination, weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.

ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION FORM. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) APPLICANTS QUALIFYING BASED ON WORK EXPERIENCE AND COLLEGE UNITS OR DEGREE MUST SUBMIT PROOF OF MEETING THE EDUCATION REQUIREMENT (copy of unofficial transcripts, grade report, or diploma) BY THE FINAL FILING DATE. INCOMPLETE APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY.

The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.

NOTE:

After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing. Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received. NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com. In accordance with California Government Code section 3100, et seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. BARGAINING UNIT: STOCKTON CITY EMPLOYEE ASSOCIATION (SCEA) - PROFESSIONAL AND TECHNICAL NOTE:

Employee Benefits are subject to change through the collective bargaining process and are not guaranteed. For a detailed explanation of benefits currently in effect, 01

Application Authenticity The Supplemental Questionnaire is part of the examination process; accordingly, it should be completed carefully. It must be submitted with your official employment application.

Do not indicate "See Resume" as an answer to any of these questions.

I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment. 02

California Driver's License Do you possess, or are you able to obtain prior to employment, a valid California C driver's license?

Yes No

03

Qualifying Education/Experience Patterns: Select your qualifying education and experience pattern. The education and employment history entered on the application

MUST

reflect that you meet one of the qualifying patterns below.

Pattern I: Possession of a Bachelor's degree from an accredited college or university with major course work in engineering, computer science, mathematics, or a closely related field. Pattern II: Current enrollment in the last two (2) semesters/three (3) quarters of a Bachelor's degree program in an accredited four (4) year college or university with major course work in engineering, computer science, mathematics, or a closely related field with a minimum of 30 or fewer units needed to fulfill the graduation requirement. Candidates will be placed on the eligible list and certified under Civil Service rules subject to the candidate presenting proof of graduation by way of official transcripts or diploma before the official hire date. Pattern III: Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter units from an accredited college or university with course work in pre-engineering, mathematics, computer science, or a closely related field and two (2) years of experience in systems operation or administration. Pattern IV: Possession of a high school diploma or GED and four (4) years of experience in systems operation or administration. I do not meet any of these prescribed patterns.

04

Proof of Education :If you selected Pattern I, Pattern II, or Pattern III above, you must verify that you meet the educational requirement for this position by submitting a copy of your diploma, unofficial transcripts, or grade report which verifies your units or degree: 1) Scan/attach unofficial transcript to the online application (preferred) or 2) Email to elizabeth.martinez@stocktonca.gov

by the final filing date

(Use "Systems Analyst I" in the subject line of your email.)

I understand that if I am qualifying based on Pattern I, II, or III, I must provide the City of Stockton a copy of my transcripts, grade report, or diploma which verifies that I meet the education requirement of this position. I further understand that this document(s) must be submitted by the final filing date. Failure to submit the appropriate documentation within the time frame will result in rejection of my application. I am not qualifying under Pattern I, II, or III. My work history reflects the minimum experience requirement of four (4) years of experience in systems operation or administration. 05

ACCREDITATION : Accredited colleges or universities are those that have been examined by a third-party accrediting agency to ensure acceptable levels of quality. Accreditation ensures that a degree obtained outside of the United States is equivalent to a degree obtained within the United States. The City of Stockton requires degrees from educational institutions that have been accredited by a national or regional accrediting agency in the United States that is recognized by the U.S. Secretary of Education and/or U.S. Department of Education as a "reliable authority as to the quality of postsecondary education." If you have received your postsecondary education from an institution that may not be accredited in the United States, it is your responsibility to provide proof of U.S. accreditation by the closing date and time of this recruitment. You may contact the City of Stockton Human Resources office for an illustrative list of organizations that evaluate foreign colleges.

I understand this requirement and will provide the necessary documentation, if required. 06

Verification of Education : If offered this position, you will be required to submit an "official transcript" validating your level of college education.

If offered employment, I understand the above and will submit an "official transcript" upon request.

07

Physical Essential Job Functions Do you possess the physical characteristics to perform the critical and important duties of the job, including sufficient dexterity, stamina, and physical strength to lift and carry up to 50 pounds and to operate related equipment?

Yes No

08

Required Procedures Prior to appointment, this position requires all eligible candidates to submit to and successfully pass a background investigation, which will include a California Department of Justice fingerprint clearance, civilian background check conducted by Stockton Police Department, and a physical and back evaluation.

If selected, I agree to submit to fingerprinting, background check, and a back evaluation as stated above.

09

Work Schedule Flexibility If deemed necessary, the incumbent must be willing to work additional hours and/or weekends to provide operational support. Are you willing and able to work additional hours and/or weekends if needed?

Yes No

10

Veteran's Preference Applicants who pass the examination process and have served on active duty in any branch of the United States Armed Forces, including the National Guard and the United States Coast Guard, for at least 181 consecutive days and have been honorably discharged, may receive five (5) Veteran's Preference Points. To be considered for Veteran's Preference Points, you must provide the City of Stockton a copy of your DD-214, member 4 form, indicating duration and character of service.

Your form must be submitted no later than the final filing date. Veteran's Preference Points will not be granted on the promotional list. You may submit your DD-214, member 4 form, by one of the following methods: 1. Scan and attach to the online application (preferred); or 2. Email a copy of your form to elizabeth.martinez@stocktonca.gov no later than the

final filing date

(use "Systems Analyst I" in the subject line of the email).

I qualify for Veteran's Preference Points and understand that I must comply with this requirement to be considered for Veteran's Preference Points. I am not applying for Veteran's Preference Points.

11

Technology Skills and Aptitude Select the technologies below that you have full-time, paid experience working with or managing. (Check all that apply.)

Cloud computing Virtualized Environments Active Directory Linux or Unix Azure Active Directory SQL Databases Windows Server operating system support Office 365 administration End-use hardware support No experience in the technologies above

Required Question