SYSTEMS ANALYST I

The Department of Information Technology is recruiting for qualified and energetic Systems Analyst I candidates to help support and operate the City's IT Cyber Security and additional networked services, including business applications, databases, client/server platforms, networking, security, and end-user device management. Incumbents work a City of Stockton 9/80 schedule: 7:30am to 5:30pm Monday through Thursday; 8:00am to 5:00pm Friday, with alternating Fridays off. May be required to work additional hours and/or weekends to provide project or operation support. Responsibilities: Provides technical assistance and advice to City staff in areas of responsibility. Reviews and conducts detailed analyses of computer systems in operation and makes recommendations for improved system hardware and software. Maintains effective communications with user departments about software vendor activities and system problems, status, timelines, and details. Integrates systems for inter-operability across multiple platforms and technologies. Serves as liaison between vendor, technical support, network, and departments to resolve systems problems; coordinates and implements corrective measures. Monitors and enforces security policies on server platforms. Monitors and adjusts thresholds for system resources to assure best performance and efficiency of resource utilization. Provides consultation with other analysts regarding complex program or database considerations, and assists with problem solving. Applies workflow and related procedures for the implementation of systems. Compiles and maintains system documentation. Troubleshoots problems on complex customized hardware and software; and Performs related duties as assigned. Requirements: Possession of a Bachelor’s degree from an accredited college or university with major course work in engineering, computer science, mathematics, or a closely related field. OR Current enrollment in the last two semesters/three quarters of a Bachelor's degree program in an accredited four-year college or university with major course work in engineering, computer science, mathematics, or a closely related field with a minimum of 30 or fewer units needed to fulfill the graduation requirement. OR Possession of an Associate of Arts degree or completion of sixty semester units or equivalent quarter hours from an accredited college or university with course work in pre-engineering, mathematics, computer science, or a closely related field and two years of experience in systems operation or administration. OR Possession of a high school diploma or GED and four years of experience in systems operation or administration. Knowledge Of: Principles and practices of technical problem solving; Principles and techniques of software and system quality assurance and control; Principles and techniques for evaluation of work processes for new or revised computer applications; Principles and practices of systems security and information technology security methods; Disaster planning and recovery methods; Problem-tracking software tools, security and quality assurance policies and procedures, and remote access software and techniques of connectivity; Principles, practices, and techniques for providing customer support; Principles of technical report preparation and documentation, including computer research and analysis techniques; Principles and practices of project management and resources planning.

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