IMCMV Holdings, Inc- Margaritaville Restaurants is hiring: Restaurant Supervisor
IMCMV Holdings, Inc- Margaritaville Restaurants, Boston, MA, United States, 02298
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Description
Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark.
Benefits:
- Weekly Pay
- Staff Member discounts
- Tuition Reimbursement
- Fun upbeat working environment
- Career Growth
- 401K Matching
- Paid time off
- and more!
Job Overview:
Responsible for maintaining a high degree of guest and staff member satisfaction while assisting with day-to-day operation of venue by performing the following duties:
Position Description:
- Ensures the highest quality product reaches our guest and meets specifications.
- Conducts daily shift meetings.
- Assists in training new staff members within their department.
- Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests.
- Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service.
- Notifies management of low inventory and recommends new inventory.
- Assists with labor controls and assigning duties to Staff Members.
- Responsible for reporting any Staff Member issues to management.
- Responsible for comping and/or discounting guest checks when applicable.
- Ensures a high standard of service efficiency, sanitation and training.
- Assists management with opening and closing responsibilities and assigning duties to Staff Members, including overseeing dining room setup and conducting venue walk-throughs.
- Ensures that all productivity and quality standards are maintained.
- Maintains high-level knowledge regarding the company's products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
- Performs other duties as assigned by management with a sense of urgency.
- Adheres to responsible alcohol service established by company policy.
- Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents.
- Adheres to all company policies and procedures as established in the Staff Member Handbook.
Requirements
Skills/Experience:
- One to two years restaurant experience in a high volume Food and Beverage environment.
- Supervisory or management experience preferred.
- Excellent written and verbal communication skills.
- Ability to interact professionally with other departments and outside contacts.
- Ability to handle a heavy workload and multiple tasks in a fast-paced environment with minimal supervision.
- Good judgment and decision-making abilities.
- Basic computer skills, including Word, Excel, and Outlook (preferred).
Educational Requirements:
- High school degree or GED required.
- Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain these cards and provide proof prior to first day of employment, subject to local laws.
Physical Requirements:
- Must be able to work in a fast-paced, high energy, and physically demanding environment.
- Must spend 90% of working time standing, walking, and reaching; 10% sitting.
- Ability to push, pull, and lift objects over 35 pounds, exert force up to 50 pounds occasionally, and 30 pounds frequently.
- Ability to communicate clearly in English.
- Hearing and vision abilities as described.
Work Environment:
- Exposed to weather conditions and temperature changes.
- Subject to moderate to high noise levels.
- Occasional hazards like cuts, burns, slips, and trips.
- Frequent hand washing and glove use.
Language Skills:
- Ability to read and interpret safety rules, instructions, and manuals.
- Effective presentation and communication skills.
Mathematical Skills:
- Ability to perform basic math operations.
Salary:
$22.00
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