Inside Higher Ed is hiring: Security Sergeant in Benton

The Sergeant will provide front-line supervision and support for the security line or shift staff including officers, dispatchers, shuttle drivers, contracted security staff and others as assigned. Provide personal safety and security services for students, faculty, staff and visitors. The Sergeant will respond to and/or supervise all calls for service in a timely and professional manner and support and enforce college policies. Colby College is committed to a diverse and inclusive work environment where every member of the community feels a sense of respect and belonging.

Essential Functions

• Provide shift, investigation, and community engagement supervision of security staff employees and contracted staff as assigned by assigning shift functions and patrol areas
• Monitor work progress and completion, reviewing reports and documentation for accuracy
• Inform Assistant Director and/or designee of all employee issues involving medical assistance, discipline, or other related matters as appropriate, while ensuring assigned functions and duties of the department are accomplished
• Identify issues, concerns or conflicts requiring resolution, attempting to resolve those within their immediate control and communicating those outside their control to the assistant director and/or designee
• Supervise responding staff and respond to emergencies within the campus community. Provide emergency assistance as required and maintain appropriate confidentiality
• Operate independently and/or collaboratively with other officers and Campus Security staff, promptly respond to calls for service including but not limited to lockouts, fire, mechanical and/or burglar alarms, alcohol violations, student code violations, escort requests, parking violations, defacement/vandalism complaints, motor vehicle accidents, noise disturbances, trespassing violations, injury reports, etc.
• Professionally instruct, teach, mentor and provide assistance to line staff to ensure successful shift operations.
• Conduct patrols on foot and in security vehicles, perform walk-throughs of academic and administrative buildings, athletic fields and center and residence halls
• Enforce College policies and complete necessary reports and paperwork
• Provide informational assistance and promote good public relations
• Investigate assigned cases and ensure staff under supervision complete all assigned tasks in a timely manner
• Participate in on-the-job training and attend staff meetings as assigned
• Provide crowd control functions at concerts, athletic, social, and special events as assigned
• Supervise shuttle and jitney rides and transport students to and from the local hospital, training rooms, and doctors offices as assigned
• Attend judicial, conduct and other dean of the college hearings as required
• Display exemplary customer service skills and ensure positive interactions with the community

Position Qualifications

• High school diploma, GED or equivalent required
• 3+ years of experience of campus security or related experience
• Prior supervisory experience is preferred
• Ability to function independently with minimal supervision
• Additional training, certifications or related experience in First Aid and CPR, investigation, conflict resolution, law enforcement and campus security preferred
• Must present a neat, clean, and professional appearance
• Well-developed public relations skills; be able to perform duties in a flexible, non-confrontational environment; work well with members of a diverse community; and utilize diplomacy and tact in dealing with sensitive situations
• Effectively operate a variety of equipment including portable radios, computers, closed circuit and access control systems
• Computer proficiency, experience with data entry and word processing, specifically with Google and Microsoft Suite
• Valid driver’s license required and must meet Colby’s Fleet Safety Policy requirements
• Excellent verbal and written communications skills, with the ability to complete clear, concise, and accurate incident reports and other documentation

Physical/Mental Demands

• To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same.
• The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required.
• There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations.
• While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities.
• There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor.
• An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds to perform essential position functions.
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well.
• The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds.

Colby College is an equal opportunity employer, committed to diversity and inclusion in all aspects of its operations. We welcome applications from qualified candidates from diverse backgrounds.